The Embassy Guest House is the worst hotel in San Juan. The area smell like urine, I feel like vomiting each time I leave the motel. Let me get started: The room carpet in the room I was staying is so dirty, I dont know how long it has been cleaned. The television is 13 inches, very old. The bathroom has a old antique shower head, no tub. The only thing that was good in that room was the cold AC. The area is mostly homosexuals, men are kissing men in the streets. If you have small children, bring a blind fold. The gay people did not mind me as much as the nasty smell in the street. San Juan is such a beautiful place to have this bad hotel right in the middle of many beautiful hotels, stores and restaurants. I think the owner for this motel needs to redo the whole place, do some updatings, paint the walls, change that dirty carpet, those old tiles in the other rooms, change those ugly curtains and the those ugly looking paintings on the wall. Those paintings are very depressing. I think to charge $69 a night is a crime and it should be illegal. There is no phone in the rooms for emergency, no clock, no iron, no blow dryer, no shampoo, no lotion. If you are planning to visit San Juan, and trying to stay at that motel to save money, work for two more weeks, save a little more money and go elsewhere. The atlantic is also the same owner, do go there either.
The staff is very unfriendly, they only care about making money, not the guests.

The word customer service does not exist in that place. I cannot believe this motel is still in business. They ought to shup that place down. I think one star is too high for that hotel. If I had other option, I would give Embassy Guest House, a Big fat 0.

I must say I was a bit dissapointed, the rooms were clean but the bedspreads and sheets looked like they had seen better days, the sheets and pillow cases were very very thin, the bedspreads had lost there color from so much use. Nancy told me that there was a fridge in the room and a microwave in the hallway and yes there was a microwave in the hallway in the other building across the street where I did not have access to,



they said the pool closed at 6:00 pm but every day it was closed at 4:00, this is ridiculous. In the morning you would have to go to a hotel around the block to get your continental breakfast and it wasn't a buffet, you had to order it and sit down and wait, same with the ice, and you were't allowed to fill a small cooler. There is no parking but street parking and the 4 nights I spent there I had to go and pay parking at Walgreens because every night there would be busted windows in the cars, you have to wait in the morning until an employee comes to get your breakfast voucher because they will not give you all the days in advance so if you needed to leave early you had to go without breakfast.. I most definetly will not stay there again, your better off paying a few extra bucks and staying at a nicer place. One more thing, the second night I was there I told the desk clerk that the light bulb was out in my lamp and I left and it was never replaced.

We stayed at the Embassy Guest house, even after reading some "shaky" review prior to our depature, and was pleasantly surprised. The exterior of the building is nothing to rave about, but our room was great. Double bed (which was a blessing in disguise for how much my now X girlfriend and I fought), nice tile, great cleaning ladies. No safe though. That would be my one complaint. Security made us feel good, as the hotel/motel has double entry. EGH has a pool too, which overlooks the beach, for those days that you want all the benefits of the beach, without the sand. All in all, it was great. It is NOT a Hyatt or Marriott, etc., but we wanted comfortable economy, and we got it.

A group of seven of us traveled to the Embassy Guest House on spring break. We were all in college and searching "the best deal" for our money. Upon arrival the woman at the counter was degrating and rude to the member of our group that was checking in. We went to our rooms and only found one bed! (there were supposed to be 4 people staying in that room) Well, come to find out one of the beds folded out of the wall. The sheets were stained and smelled awful! The towels that the maid dropped off were full of hole and the shower/toliet flooded. Also, the contental breakfast consists of the choice of a muffin, bagel, or toast at the neighboring hotel. The beach was alright, but while laying out if you looked to your right you can see an abandoned building with graffiti all over it. This is not a guest house, but rather a hostel with beds.