My friend and I decided to take a spur of the moment short vacation to San Juan, so we did not want to spend too much money on a hotel as we planned on exploring the town and not really the amneties of a hotel per say, so we did not want to spend too much, however for $79 per night, we were very disappointed. When we arrived we were early and so we were offered the early check in for $30 extra but was told we had to wait until the maid arrived, in the interim, we were directed to a restaurant and they did keep our bags safe until we returned. Upon entering the room, we realized that the A.C. was not working properly and the room was very old and dingy, the sheets however were clean but did have an old and dusty smell to them, which cause me to not be able to sleep for at least one night. The bathroom was small and the space saver was broken and leaning on an angle. There are no elevators in the hotel and so we had to walk up three flights of stairs each time. the room was small and I dare not open the drawers so I cannot tell you what the insides looked like. I travel around the world and this is the first hotel I have ever stayed in where I was afraid to unpack my clothes or even be in the room. The Sunroof, was dirty and dingy and should not even require a sign. The pool was small and dirty and is clearly not for swimming. It was nicely decorated with a waterfall which I am assuming may be the reason for the low to non existent water pressure. Good luck taking a shower if you dare, as my friend and I was afraid to walk in the shower bare feet so we showered with our slppers on each time. The water appears to either be on a timer or cannot be running when more than one guest is showering as for the entire 4 days there, we spent times just standing in the shower all soaped up with no water. When we complained, nothing was done about the situation. The towels were stained but clearly washed, and Good luck getting maid services on the weekend. We had to go to the front desk to ask for toilet paper and towels over the weekend. Our room was only cleaned once, during the entire 4 days that we stayed. This hotel should have no stars and should not even be bookable on an internet website. This really put a damper on our trip and made us very uncomfortable. One night we did not even shower at all because we did not feel like being annoyed by the non existent water pressure. On the bright side, they did fix the air conditioner. I contacted Priceline in order to complain and they were told by the Manager Mr. Palino that the water pressure is low in that area of San Juan (which is a lie) and that he did fix the A.C. so we would not be conpensated at all for our horrible experience. I must say that the staff was very nice, but they really need to close down and invest some money into the place before re-opening. As far as the continental breakfast, it inclused a slice of bread, toasted on one side, coffee or juice, with butter and a fruit. It was a very bad experience and I would never, ever recommend this hotel to anyone, not even if you are staying for one night. Please save yourself the trouble and do not book this hotel.

I arrived in san juan,pr on april 13,2011 after picking up my rental i went straight to chek out where i was staying the front desk area was ok and going based off that i thought my experience at the hotel was going to be a great one once i was given the keys i went to my room it was FILTHY(BLOOD STAIN ON SHEETS,FLOOR WAS BLACK DUE TO DIRT,DEAD FLIES ON FLOOR,BATHROOM WAS A NIGHTMARE) I went back downstairs told front desk ee that the room was terrible he then offer me a second room in the same conditions as the one before ac was broken and the room was small and still dirty! again i went downstairs told him how the room was he showed me a 3rd room was better then the one before but still filthy by now i just wanted to get my refund and find another hotel to stay in when i expressed this to the employee he was rude and told me he couldnt give me my refund and i wasnt settling for that i asked for my refund MULTIPLE TIMES instead he was arguing with me that and told me he couldnt do it and told me to take up with booking.com their ageny once i did that my money was refunded......customer service by ocena hostal playero is terrible and i recommend NOT to stay here.website was false advertisement!

It was our (my friend and mine) first time in P.R we booked our hotel and was unsure if it would be worth it..... We were so wrong! The staff at Oceana made us feel like family, it's a small Hotel with great service. The night person was great, the food was very tasteful, and the room it's self was comfortable. We are already planning our stay at the Oceana Hostal Playero for 2012. I also recomended the Oceana to my boss, thats how great of a stay we had there.

The common areas of the hotel look really great, and I booked the room on the basis of seeing them first. Inside the room, these were the problems:
1. The floor was FILTHY - like it hadn't been swept or washed for weeks.
2. Plumbing is dated. The tub had once been green and was painted white, but now the paint is peeling off.
3. The bed is on wheels. When I sit up in bed to read and I lean against the headboard, the bed rolls away from the wall, like an I Love Lucy skit.
4. The employees of the hotel were very friendly and helpful.