Stayed with this hotel prior to / and after cruise. Upon initial check in was not greeted warmly or offered luggage assistance with our many bags. They frequently offered and pushed for taxi use (many many were outside at all times) when a 2 minute walk to the bus saved $20 each way to just about everywhere we wanted to go.
Upon return from cruise - we were very early before check In - they did secure our bags ... But instead of telling us it would be Several Hours (8) before we would even be checked in - we were encouraged to be on the "waiting list for early room". As we waited essentially in the Lobby for those hours an Entire day was wasted.
Not nice people, not helpful people, and I would not encourage business
- Radisson San Juan
- San Juan Radisson
