I stayed for only one night at Villa Herencia, but it was a perfectly enjoyable experience. I arrive early, before normal check-in and was told that my room was almost ready. After a 5 minute wait in the lovely downstairs sitting room, my room was ready. I had the king room on the rooftop, with a lovely view of the terrace. All the rooms are nicely appointed and have great details, like original artwork on the walls, interesting tiled floors and beautiful textiles on the beds.
The staff couldn't have been nicer. They suggested good off-the-beaten path resturants to try, and the perfect place to watch the sunset. You can tell immediately when a hotel differentiates itself on service, and this hotel certainly does.
The location was ideal, on a quiet street right off a beautiful plaza, and walking distance to everything in Old San Juan.
Thank you for a fantastic stay. . .I am already planning my next visit!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC