This "so called" hotel, does not cater to us the tourists who are accustomed to a place where you can relax, have a clean atmosphere inside and outside your room and/or a place that will cater peace to your family, kids and even your pets. The place is as old as I remember going when I was a kid back in the early 80's. Their souvenir store is closed, as in NO one is there, it's empty. There is no light on the parking lot, dark as hell and scary, there is NO customer service and employees there seem to be bored of their work. One prime example, "We went to the bar, order drinks and planned on being there for a few hours. We asked the bar tender for a soda drink for our kids, he said we had to walk ourselves to the restaurant and order it there. We then decided to go ahead and close the tab, get our belongings and move on to another hotel. We had not even checked in. We wanted to test their service at the bar, since we were already not liking the place at all. The place sucks!"
They haven't painted the walls on any of the buildings or made any changes to the amenities such as: landscapes, water fountains, grasses, or any changes to the physical look of the entire location. It does NOT look as it looks on their poster cards. The place is plain out dirty, boring and ready to be closed out for good! This place is not what you will see on their promotion advertisements. I do not recommend taking kids to this place, it is not clean, it is not safe and they will want to die upon arrival. Safety tips, stay on the Isla Verde and San Juan areas instead. You'll thank me!
This place should shut down for good, I swear! I think the owners of the Baños de Coamo should sell it to an outsider investor who is business smart and who will have the balls to shut the place down, bring it all down and create a whole new Baño de Coamo for tourists who deserve much better.
Do NOT visit this place... it sucks!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC