As other customers stated, check your bill. The information concerning the menu was not explained to us prior to dinner/breakfast time. The food was horrible, when we ordered something we expected to get what we ordered, if they don't have it, it should be explained prior to us ordering and they should not just bring something that we did not order. Customer service was horrible. This was not a friendly atmosphere. There was no form of entertainment for adults or kids what so ever. They charge too much money for such horrrible services.

Stay away from runaway bay!!!

This hotel was just the perfect getaway, family location. It was very close to major attractions, but a little outside of the hustle and bustle. It was like a quiet retreat. The surroundings were well kept, the view from the room, dining and pool area, of the landscape and the carribbean sea was so worth the stay. The rooms themselves gave that island feel with comfort. The adjoining rooms were great for our family of 5. It was so quiet and nice to see local persons cycling and jogging in the area in the mornings. It was a great retreat area and good price. Hopefully we'll be back soon.

I have stayed here several times as I regularly go to Jamaica for teaching purposes. This hotel is very impressive , the bedrooms are very spacious and tastefully decorated with fab views down to the ocean. The food is also very good from breakfast right through to dinner. I can definately recommend the jerk chicken wrap, yummy !!! Free wifi available in the lobby area and some rooms . It is hidden away in Runaway Bay and really is a gem. I recommend it - great for weddings too !

We stayed here for just one night after arriving from MBJ and we found the staff to be very friendly and helpful. The room was also nice and spacious just as in the picture although the bathroom was a liitle tired but clean. I tried to use the iron in the room but the cord was split in 3 places and looked rather dangerous and the leg on the ironing board had snapped off so it wouldnt even stand up!
The restaurant service was however excellent as was the a la carte food. The chef even sent us a shrimp appetiser with his compliments. Unfortunately I was tired after the trip so retired to bed just afterwards but in the morning breakfast was again very good and we had the pool area all to ourselves until we checked out at midday. Lovely and peaceful. Not a lot around, residential but only approx a mile down to th ebach and apparently they have a comp shuttle service.