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Jamaica Palace Hotel – reviews, photos

3.5 of 5
P.O. Box 277 | Williamsfield, Port Antonio, Jamaica
Hotel amenities
Jamaica Palace Hotel
Ranked #8 of 18 hotels in Port Antonio
3.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
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    11
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    2
Date Rating
Windsor, England
2 reviews
12 helpful votes 12 helpful votes
“Bizarre but generally good”
3 of 5 stars Reviewed 2 September 2007
2
people found this review helpful

We ended up at the Jamaica Palace by coincidence, having checked out of the Great Huts down the road.

It's an amazing looking place - it was apparently built in the 1980s but looks older. The buildings and grounds were absolutely immaculate
in every way. There is art and scuptures displayed everywhere - on every wall and corridor and inside the rooms - and much of it was fantastic, particularly in the main reception. The taste of the decor is bizarre - ruffles and swags everywhere, but it kind of works. Each room has a huge circular bed right in the middle which was very comfy, and a sunken bath.

The pool (in the shape of Jamaica) was deserted the whole time we were there, so it was blissful to have it to ourselves. The strange thing was the lack of guests - it felt like we were intruding - almost as if they would prefer not to have anyone staying as it made the hotel easier to keep perfect.

The service (with the exception of one waiter) was very poor - quite attentive, but no smiles.

There aren't any other food options around the hotel and the menus at the hotel are exactly the same every day - after 3 days we were fed up of the choices. But generally the quality of the food was pretty good. Meals are around $10 for breakfast, $20 for lunch, $30 for dinner.

I wouldn't go out of my way to go to the Jamaica Palace for more than a few days - but it's not a bad choice in the area and the hotel itself was lovely.

There didn't seem to be any room for negotiation on the rates - a standard room is $150 including tax.

  • Liked — The artwork
  • Disliked — The food
  • Stayed August 2007, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask flyingfree about Jamaica Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
“Lots of potential here”
2 of 5 stars Reviewed 10 August 2007
1
person found this review helpful

When no one from the hotel answered both my e-mails for a reservation, I booked it through Travelocity. Just 2 nts., our first time in PA, 26th trip to JA. We were told we had no reservation but when they realized we hadn't paid Travelocity for the room, they had 1 "lucky" room. The resort is lovely, but underused. The pool is up on a large deck area, bar, tables, gardens but I think they use it strictly for functions now ... weddings, etc. Found both friendly and indifferent staff. We enjoyed ourselves but ate in town, their restaurant is very pricey and no one was ever there. The room was adorable but they advertise balconies and we didn't see any rooms with balconies.

  • Liked — The overall ambiance
  • Disliked — Sometimes we felt as though we were intruding
  • Stayed July 2007, travelled as a couple
    • 5 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Lilybug about Jamaica Palace Hotel
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England
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“What an eccentric hotel”
4 of 5 stars Reviewed 19 February 2007
1
person found this review helpful

I loved this hotel - it has to be seen to be believed! The rooms are nicely appointed (although the air-con is a bit on the noisy side). The overall ambience is brilliant - really quirky - art and caged birds around every corner - the swimming pool in the shape of jamaica.

They really go the extra mile in making sure you have a good time - fresh flowers on the bed every day and the owners are always on-hand to help smooth over any little wrinkles (including mending the printer in the IT room!)

I wouldn't recommend the restaurant though, unless you are sick of Jamaican food and really want something European.

  • Liked — The quirkiness
  • Disliked — the food
  • Stayed February 2007, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask Donna-Gambetti about Jamaica Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Calgary, Alberta
1 review
“Paradise Found”
5 of 5 stars Reviewed 30 April 2006

We had the pleasure of staying at the Jamaica Palace Hotel for one night in March. A unique palatial experience. We felt as though we were royalty. Friendly staff and beautiful accommodations and surroundings. The owner made us the best cup of Blue Mountain coffee we ever tasted. We can't wait to go back for a longer stay.

  • Stayed March 2006
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Toronto
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
22 helpful votes 22 helpful votes
“Strange place”
2 of 5 stars Reviewed 4 March 2006
2
people found this review helpful

The hotel reminded me of a pretentious golf course in North Carolina or a mega-funeral home. The common areas, hallways and rooms are mainly in good taste, sometimes very charming - like the tropical bird caged in an atrium. The outdoor patio is huge and the chess board pattern creates a bizarre and disturbing feeling that could trigger an epileptic seizure. It called to mind the old TV series "The Prisoner" (with Patrick McCowan (sp?) as the character known as number 6).


  • Stayed January 2006
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Jamaica Palace Hotel

  • Jamaica Palace Port Antonio
Address: P.O. Box 277 | Williamsfield, Port Antonio, Jamaica
Price range (per night):* INR10,087 - 19,115

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