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Citronella – reviews, photos

West End Road, Negril, Jamaica
Hotel amenities
Citronella
Ranked #3 of 98 hotels in Negril
5.0 of 5 stars 109 Reviews
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109 reviews from our community

What travellers say about this hotel
  • Own private(6)
  • Rick cafe(3)
  • Mile beach(3)
  • Round house(3)
  • Most amazing(3)
  • Air conditioning(3)
Traveller rating
    94
    9
    5
    0
    1
Only show reviews for Family (13) | Couples (62) | Business (0)
Date Rating
Atlanta, Georgia
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
“Dying to be there now”
5 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

I cannot say enough about how special this place is. I agree with what other reviewers say: it is rustic, it may not be for everyone, but for us, it is absolutely perfect. We stayed the first night at Citronella's budget option: the Conch house. It was delightful. Had I not already booked a different cottage, I would have been perfectly happy there and compared to what you get elsewhere, the Conch house may indeed be the best value in Negril.
We moved to the Cave house, which for anyone who has no intention of doing any cooking on their holiday, I would recommend as first choice because it has the largest porch, closest to the water and for those of us who want to avoid the sun, it was idyllic to just sit on my own all day admiring the view. Between two cushioned lounge chairs, two Adirondack chairs and a hammock, I could always find some shade to read my book and stare at the incredible turquoise water. It was such a better option than being crowded on seven mile beach with other sweaty tourists and venders harassing you.
The Cave house has a refrigerator, toaster and coffee maker, but no other cooking implements. I will probably go for the Round House when I return, as it has a full fridge, stovetop and oven. I would say its view is second best, but I went to all the cottages and you can't go wrong with any of them. The grounds are gorgeous and we enjoyed watching hummingbirds at the flowers while eating our breakfast.
Besides the natural beauty, there was a warm, friendly atmosphere. The staff and owners go beyond the call of duty for guests. John told us when we arrived that their philosophy was to leave us alone to enjoy the place and our privacy, but they were there for us if we needed anything. We needed some extras like glue, needle and thread, and bug spray: all of which they just gave to us whereas other places would charge. Also they had other things to lend you, like snorkel and mask, inflatable rafts. Though we had our own water toys, another hotel we stayed at in Negril was charging $10 per day to rent their snorkeling equipment. Rodney, the groundsman was very helpful and the maids were very nice and warmly wished us a safe journey when we left. If only we didn't have to leave!

Room Tip: Cave house is my favorite. It is roomy, closest to the water with a wonderful porch. However, we wer...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adrian colaprete, Manager at Citronella, responded to this review
3 February 2012
We here at citronella are thrilled that you have had such a wonderful experience with us. we strive to please our guest and keep our grounds at its upmost level of quality. we thank you for your business and can't wait for your next arrival!! see you soon ......one love citronella management .
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Nebraska City, Nebraska
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
“Hidden Treasure”
5 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

This was our third time staying at Citronella. The staff is excellent and the cottages are over-stocked with towels, wash cloths, pillows and comfy chairs! (I really like that!) You can tell the owners work hard to make sure you feel like you are in your own private paradise. It's working. We have been to Jamaica 18 times staying at many different resorts and most were very good, but Citronella is the best by far. Our first 2 visits to Citronella we had other people with us and stayed in the largest cottage; the Cove House. It had a kitchen and we hired friends to cook for us, so we never wanted to leave. On this trip it was just the two of us so we stayed in the Cave House. It was perfect. Perfect room, perfect location and perfect porch to sit and take in about a 160 degree view of the sea. From there we got to watch Dolphins swim by and play on 3 different days. The grounds of the resort are beautifully tropical and obviously well cared for. Since this cottage doesn't have a kitchen we had dinner next door at LTU a couple of times. A fun place and really good food. We ordered the Stuffed Snapper; fried snapper fillets stuffed with cheese and calliloo. We don't usually eat fried fish, but this was so good we had it both times. We would have had it more but it was late in our holiday; time goes so fast! Sure hope we can get back there soon. We loved the Cave House, but you really can't go wrong with any of the the 5 cottages.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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adrian colaprete, Manager at Citronella, responded to this review
6 February 2012
Wow, that snapper sounds delectable, can't wait to try that. We thank you for your business and are very happy to hear that you have a good stay with us. We will continue to exceed your expatiations here at citronella, and hope to make many more great vacation memories for you and your family. we can't wait to see you here back in paradise very soon.....one love...citronella management .
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Richmond, Virginia
1 review
1 helpful vote 1 helpful vote
“Perfect”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Awesome trip. Beautiful view. Wonderful owners and staff. It was perfect. I never wanted to leave the round house. I'll be booking another trip soon but with more friends.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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adrian colaprete, Manager at Citronella, responded to this review
3 February 2012
We are so glad to see that you have had such a great stay with us here at citronella . We work very hard to please our guest in every way we can. hope to see you and your friends very soon.....one love...citronella management.
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Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
“Personal paradise”
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

The whole resort as well as the environment were breathtaking. It feels like its your own gated paradise . The perfect getaway! Very clean and safe and the staff are as friendly as can be. Definitely my new go to getaway spot.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
“Heaven on Earth Part 3”
5 of 5 stars Reviewed 17 January 2012

Our family just returned from our third visit to Citronella in a year.We stayed in the Conch house again, which boasts a large deck with outstanding views of the ocean and ample outdoor furniture as well as two hammocks which were utilized daily. The rustic interior provides plenty of room for everyone to have their own personal space. Having two bathrooms in the house is a bonus.

For our kids to want to return to the same place speaks volumes to the peace, joy and contentment we feel at Citronella. The staff continues to be top notch. Each employee makes you feel like family and are most accomodating and pleasant. Thanks John and Cathy, don’t change a thing, Citronella fits our needs perfectly. See you all again in April.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
adrian colaprete, Manager at Citronella, responded to this review
18 January 2012
Citronella really does appreciate your review. It means a lot to us to hear such a great review. We put a lot of hard work into taking care of our guest and keeping up our property we strive for the highest quality here at citronella so i am glad to hear we are meeting our guests expectations. Thank you all very much, we can't wait to see you and your family again. sincerely citronella management ...........one love.
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Additional Information about Citronella

  • Citronella Hotel Negril
  • Citronella Resort Negril
Address: West End Road, Negril, Jamaica
Price range (per night):* INR4,737 - 16,162

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