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Negril Beach Club – reviews, photos

3.0 of 5
Norman Manley Boulevard, Negril, Jamaica
Hotel amenities
Negril Beach Club
Negril Beach Club
Negril Beach Club
Negril Beach Club
Negril Beach Club
Negril Beach Club
3.0 of 5 stars 135 Reviews
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135 reviews from our community

What travellers say about this Speciality lodging
  • Bedroom condo(5)
  • Rooms are clean(4)
  • Very good(3)
  • Friendly and helpful(3)
Traveller rating
    33
    54
    19
    11
    18
Only show reviews for Family (21) | Couples (34) | Business (3)
Date Rating
Brossard, Canada
2 reviews
6 helpful votes 6 helpful votes
“Same Property as Mariners...same problems”
1 of 5 stars Reviewed 6 February 2012
5
people found this review helpful

I booked this hotel via hotwire as Negril Beach Club Resort--please go and take a look at their photos. They show and classify the hotel as 3 star resort. The photos show wooden floors, large area room...in short, a nice 3 star resort boasting fitness facilities, jacuzzi, free wi-fi, room service, etc...
This needs to be investigated by Hotwire, but in the meantime I don't want anyone else to go through what we did.
I booked several days before arrival--we were already in Negril and I walked up the beach to check on the rooms because I figured maybe Mariners had been sold, rooms added, renovated, whatever. The front desk supervisor refused to show me the room pictured on site, citing that they were full but assured me that would be the exact room we would receive.
Well, when the time came to check in they said everything was full and we would have to wait.
Wait, we did...over 2 hours, only to be shown a decrepit room with old toast full of ants and roaches in the toaster, burnt countertop, no hot water....in short, a room I would not let my cat sleep in.
Went back to lobby, asked for the room I booked, was informed they were overbooked and that's all they had. I said, I won't stay here..they said fine...the penalty was 25.00 and one nights charges.
I said fine, I'll take this up with Hotwire which I give kudos for refunding me.

I'm writing this because this hotel deserves to be closed,. and I don't want anyone to be screwed like we were. Incidentally, upon changing the hotel name it has 3 stars and 4 out of 5 stars for reviews. The only problem is upon reading the reviews they seem to be for Beaches Negril. I've informed Hotwire of this fact as well.

Hotel staff were liars, con artists and well versed in bait and switch.
Room Tip: I was not shown any room except one--awful. The rooms shown on Hotwire I do not believe exist since I could never be shown one--even when a guest checked out....now a case of fraud. No use in downloading more photos...there are plenty to compare...ours was worse with old toast covered in ants and roaches in the toaster, counter burnt, filthy, no wi-fi etc...
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Stayed January 2012, traveled as a couple

  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask fuzzyetiboo about Negril Beach Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nova scotia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“value for your money”
3 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

you get excatley what you pay here, room was cleaned everyday with new sheets and clean towels . Restaurant at this hotel had the best meals, we did try a couple of others but this one had the best breakfast and value for your money. They did have a beach bbq one night, which was a buffett and it was amazing. There is a lot of beach at this hotel compared to some of the others, never had any problems getting loungers, no problems at all w/ any of the staff, they were helpful, some more than others , nobody was rude. Didn't use the pool, really didn't look all that appealing. We had a room w/ two beds and a fridge, did not have hairdryer and no plug in bathroom.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask reubenNovaScotia about Negril Beach Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poughkeepsie, ny
1 review
4 helpful votes 4 helpful votes
“the best description......shanty town”
1 of 5 stars Reviewed 11 January 2012
4
people found this review helpful

Probably the worst experience with a hotel in my life. We arrived at 2AM on Christmas Day. Our party consisted of 4 adults and we had paid for a room with 2 double beds a month in advance.
From the moment you walk in, there is this realization that this is not the ideal garden spot of Jamaica. The entrance had this feeling that it could really use a sprucing up , not to mention a good cleaning. We had to leave a "key deposit" of $20.00 US money. We were taken around and up to the second floor to a dimly lit stairway leading to a somewhat distressed door. It appeared that this was some sort of joke. They gave us a room that in fact was a joke. One double bed for four people. The bathroom was disgusting. Brown water in the toilet, a garage sale mat on the floor, no toilet paper, a half used bar of soap in the shower, no towels but a roll of paper towels was left on the counter. There also a noble and well used toilet plunger to help with any concerns regarding blockages. The kitchen had a rusty stove but a thoughtful person threw some aluminum foil on the burners giving it a lackluster glow. The kitchen utensils were leftovers from the Truman era. The kitchen sink had a foggy appearance and the roaches scattered when the lights went on. There was a storage closet where an old curtain was rolled up and thrown on a shelf and there was a mop and a broom that for some reason was not used as kindling for a bonfire. The sleeping area did have a television nicely set atop of a plastic patio table which sat atop of another plastic patio table giving one an Andy Warhole type of experience. The electrical wires were strewn about in such a way that it lead one to wonder how anything actually operated. There was one small dresser with four drawers that was salvaged after it fell off the back of Fred Sanford's truck. However, there was a safe in the room, That was interesting, I guess that is where you were supposed to keep the key since that was the most valuable thing in the entire room.
We went to the front desk to find out where our room was that we had paid for a month ago. We were informed by a person who claimed to be a manager that that was the only room that was available. When we informed this woman that the room was not acceptable, she seemed to forget how to communicate in English and managed to return a vague Jamaican stare. The brochure had wood floors and modern furniture, this room must have been imported from another planet. She knew nothing about the brochure nor was she able to help us since the owners were not available but would return in the morning. We informed her that our previous experiences with a normal lodging did not include such primitive luxury. There was no way in hell we were staying in that dump.
There was a maintenance worker that heard our concerns and offered to help. There was an apartment that was undergoing renovations but it had tow double beds and that would at least give us somewhere to sleep. They took about 15 minutes to "clean" the room. It did have double beds but only an opening in the wall where there had once been an air conditioner. There was not much choice. We decided to pass up on the penthouse suite and stay in this room, at least this one had toilet paper.
We were up at 9 AM and were told that the owners would be in shortly. We learned that in Jamaica, that doesn't really mean anything. They tell you "10 minutes" and that can mean either 1 to 2 hours of maybe 3 days. The day manager told us they were getting our room ready. We decided to take a walk around the lovely resort.
As worn as the rooms looked on the inside, that motif continued on the outside. The balconies had railing that were rotting and rather that have them welded or repaired, they added another coat of paint. We experienced the wild life which consisted of about 8 cats going in and out of the balconies sleeping on the chairs. The pool looked nice and it might have been enjoyable except for the sign that said "pool closed". There was also a hot tube which had an interesting array of pipes running exposed beneath it. I didn't want to get in it, I only wondered if it actually worked. There was a sand beach leading to some very nice clear water. The resort had managed not to ruin the water.
We went back to see how our room was coming along. Surprise! They didn't have a room yet but they were working on it. We had been waiting 2 hours and the owners had not come in either. The day manager seemed to suffer from the same affliction as the night manager, loss of comprehension of the English language. We had seen enough and got the phone book to get another hotel. We did get our $20.00 back for the key. I told the manager that the safest place for the key was probably in the lock since nobody with any sense of decency would go into one of those rooms anyway.
We had made our reservations through hotels.com and they were also basically useless. Upon return to the US, we attempted to get a refund. After 5 calls, the hotel agreed to only charge us for 2 days stay. How could they charge me for 2 days when I was there only a 9 hours? They claimed we made changes without prior notice. We didn't make any changes, they didn't have the room that we had paid for. Again, this is not their fault, it is our fault.
I am obligated to share this with anyone who wants to visit this place. It is so amazing to see that some people thought this place deserved a good or excellent rating. What the hell were they smoking? Make no mistake, this place is a dump. They don't care about what they do to you, especially if you have already paid in advance. Unless you find the need to write about vacation dives and rip offs, stay away from Negril Beach Club Resort! i would give them a zero rating but that would be too generous.
Just as a side note, we went and stayed at the Westender Inn. It didn't have the sandy beach but the rooms were nice, the staff was polite, the grounds were clean, they had shuttle bus service and there was a restaurant and bar that was quite nice. When we wanted to go to the beach, we took a ride into town and went to Margaritaville.
I would l

Room Tip: try some rooms on the other side of town.
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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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San Diego, California
1 review
5 helpful votes 5 helpful votes
“WOULDN'T WISH THIS PLACE ON MY WORST ENEMY!”
1 of 5 stars Reviewed 4 January 2012
5
people found this review helpful

We originally booked here trying to save some money, only to find out it didn't matter - THEY DIDN'T RESERVE A ROOM FOR US. We flew all the way from California only to find out Nicole the b.... receptionist gave our reserved room away. She said there was nothing she can do about it either (as she laughed thinking this was amusing). So after some heated argument....GET THIS... she says if we leave, she will charge us a cancellation fee. WTF! ...is this even legal? NO! My friends, stay away from this dump. THEY WILL RIP YOU OFF and leave you out on the streets with no place to stay. I'm actually glad we didn't stay in this dump. It would have been a complete waste of time and money.

Room Tip: stay away from this dump!
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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask dreday035 about Negril Beach Club
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, New York
1 review
1 helpful vote 1 helpful vote
“Good value for the money..”
3 of 5 stars Reviewed 9 December 2011
1
person found this review helpful

After reading reviews, the beach club met my expectations. The room was basic and cleaned well daily (had a good safe so I felt my goods were secure), the staff was polite and the grounds well maintained. The beach was excellent and the property had alot of depth to it for you to relax either under the sun or trees (some of the resorts down the beach had almost no room for people to sun bath). Considering that all the resorts on 7 mile seemed dated, the Beach Club held up well in comparison in my opinion. The restaurant on site, Lingah on the Beach, was one of the better places to eat also on 7-mile (I thought the jerk fish was great).

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask volleyballuk about Negril Beach Club
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Additional Information about Negril Beach Club

  • Negril Beach Hotel Condos
  • Negril Beach Resort Condos
Address: Norman Manley Boulevard, Negril, Jamaica
Price range (per night):* INR3,137 - 4,593

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