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The SPA Retreat – reviews, photos

5.0 of 5
West End Cliffs | Westmoreland, Negril ., Jamaica
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$300 per night
The SPA Retreat
Ranked #1 of 98 hotels in Negril
5.0 of 5 stars 56 Reviews
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56 reviews from our community

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Date Rating
Ottawa
1 review
2 helpful votes 2 helpful votes
“The best resort experience I have ever had”
5 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

I just spent the most amazing week at The SPA Retreat in Negril, Jamaica. I could not have been happier with the experience I had at the resort. Two friends and I spent a girls week relaxing and enjoying ourselves in the beautiful country of Jamaica.

From the moment we arrived at the airport we were greeted with a private driver who drove us to our destination. When we arrived at the resort we met the owner, Christine, and received complimentary drinks while sitting by the pool. Christine could not be more lovely. She made sure all of our needs were met and we were enjoying ourselves throughout our stay. The entire resort is beautiful. The design, the location, everything about it is perfect. The rooms are amazing, spacious with a large bed and a spacious bathroom. I'm going to miss waking up every morning, opening the patio doors beside my bed and seeing the view, it is truly breathtaking.

We ate most of the our meals at the resort and the food is absolutely delicious. The chef, Kevin is a culinary genus with his mix of spices and flavours. The serving staff are very friendly making you feel right at home. The beach is wonderful to relax on during the day in the warm sun with a salt water pool nearby to refresh in. I got a massage while I was there putting me at the height of relaxation, it was wonderful.

There are a variety of things to do in Negril during the day and at night that are only a short drive away. I had the most incredible week at The SPA Retreat, the entire experience exceeded my expectations. I will definitely be planning another trip there in the near future.

Room Tip: All of the rooms are equally amazing
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  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Erica S about The SPA Retreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tanya Farlinger, Public Relations Manager at The SPA Retreat, responded to this review
3 February 2012
What wonderful photo's of your stay with us! Thank you for taking the time to express the great experience you and your friends had while staying with us. We look forward to seeing you all agian! One love.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
1 review
2 helpful votes 2 helpful votes
“First Class resort”
5 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

From the minute we arrived at the Spa retreat we were greeted with the warmest welcome. The staff was exceptional and very friendly and took great care of all of our needs. The Spa treatments were fantastic and very relaxing. Chef Kevin and his staff created some of the most memorable meals we have ever had. The resort overlooks the ocean needless to say we saw the most beautiful sunsets. The seaside cabins we stayed in were extremely comfortable with some of the most incredible views of the ocean. The Spa offers some of the most incredible snorkling we have ever done all on site. This is definitely a first class and 5 star resort. My husband and I both agree that this holiday exceeded our expectation. We would recommend this resort to anyone who wants to be pampered in an incredlbly relaxing setting. We hope to return to the SPA retreat someday.

Room Tip: There is not a bad room on the resort.The Seaside cabins are incredible.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Danielle G about The SPA Retreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tallinn, Estonia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“a little piece of heaven”
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

We are a couple who likes to stay in small hotels while travelling - we didn't book accommodation for last 4 days, we found The Spa Retreat at the last moment - this hotel is what we came looking for in Jamaica- small, friendly, lovely staff. Dinners in restaurant were the best we had (we tried several in 7 mile beach and on the cliffs as well 1 A-I).
Small details that make the vacation perfect are considered in Spa Retreat.
It will definitely be the best in Jamaica. The design and quality of the resort is great, even to the experienced eye of an engineer. The stone cottages are lovely and give you a good night sleep.
If to have a wedding in Jamaica - I reccommend Spa Retreat.
The hotel was a bit over our budget but it was so worth it - we actually prolonged our stay for 2 days - just couldn't leave, staff was very welcoming and helpful.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 3 more reviews by kkk460 for Negril
Ask kkk460 about The SPA Retreat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tanya Farlinger, Public Relations Manager at The SPA Retreat, responded to this review
3 February 2012
Thank you for your lovely words regarding your stay with us ~ it is always a pleasure to receive such wonderful feedback! One love.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Ontario, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
“Perfect Blend of Relaxation and Fun”
5 of 5 stars Reviewed 22 January 2012

I stayed at The Spa Retreat in Negril for 10 days in December. I was looking for a unique getaway experience, but something a little different than the typical "big hotel" all inclusive trips which I've done before. I traveled here with 2 other guys, and we were looking for a combination of relaxation, fun, as well as the chance to experience the famous Jamaican culture. We definitely got all of this and my expectations were thoroughly surpassed in every way by The Spa Retreat.

When I first arrived I was speechless with how beautiful this resort really is. From top to bottom, it has been meticulously crafted with an artisan's attention to detail. Although the photos I saw beforehand looked quite attractive, they can't even come close to the experience of being there. The feeling of walking through the sweeping curved lines of the white stone pathways and waterfront is just amazing. The breezy flow when strolling along the cottage paths and exploring the strikingly beautiful sea-wall was just so relaxing and enjoyable. As gorgeous as this resort is during the daytime and the epic sunsets that seem to last forever, I was most taken with just how brilliant the setting is during the evenings. The white stone paths catch all of the ambient light and almost seem to glow in the dark. Couple this with the most incredible starry nights, a perfect view of the lights on 7 mile beach, and glowing tiki torches, it was really quite stunning. As a photographer, I couldn't stop taking pictures. When it was time to retreat to my room, the fine details in the woodworking of the bedposts, armoire, and windows helped to make me feel cozy. Every night I would sink into my bed in complete air-conditioned comfort and awaken to the sea-breeze through my windows and my own double door patio looking out to the ocean. I enjoyed just watching the variety of boats going by each day!

I could go on and on about the beauty and comfort of this resort, but what really made our trip special was the level of service we got from the friendly and helpful staff. For starters, we ate like kings. The first meal we had was surf and turf with fillet mignon and grilled lobster tail. It was totally amazing, but that was only the beginning. Each day when we made our plans, we were able to tell the chef in advance what time we would like to eat dinner and what we were in the mood for. He was able to suggest several delicious meals for us as well. One particularly memorable meal was some sort of Jamaican curry fish that was really spectacular. Overall the quality of the food is excellent, and it was very comforting knowing that we would be well fed each day.

Although it was tempting to stay at the resort all the time (tanning, snorkeling, eating, etc) being 3 guys of course we were looking for some fun and excitement as well! The staff here was very helpful to coordinate whatever activities we wanted to do. Some highlights included golfing at Negril Hills, a guided motorcycle tour of the hills and a fresh spring, and of course exploring 7 mile beach and making a visit to watch the cliff divers at Rick's Cafe. Right across the way, there is a very friendly local bar with a pool table. We enjoyed just chatting with the locals and other travelers and tasting Tayon's jerk chicken! The Spa Retreat also coordinated for us to have a membership at a really nice gym nearby. We played squash, tennis, used the weight room/sauna and The Spa Retreat always made sure we had a good driver to help us get around. This was very much appreciated.

In fact, one thing I definitely noticed here was that The Spa Retreat had a very good reputation amongst all of the local attractions and services in Negril. Whenever we mentioned where we were staying, it felt like we got a little bit of extra special treatment. The resort clearly has good relationships with the local community; I felt like whenever we went out to do various activities, people wanted to take good care of us especially because we were guests at The Spa. To me, this is a sign of service excellence that goes beyond what is typical. If you search hard enough, you can surely find other beautiful resort getaways - but its this extra level of attention to detail that is very rare. Although we were only there for a short time, we truly felt at home. Everyone at The Spa Retreat was very perceptive in knowing how to make sure we enjoyed ourselves each day, whether we were relaxing on the resort or venturing out into Negril.

I can't say enough good things about my stay here, my friends and I really had an incredible experience. I will definitely be recommending The Spa Retreat to my friends, and I can't wait to go back someday. I got exactly what I was looking for and more. To anyone with Jamaica as their destination, you can't find a place like this anywhere else on the island, it's really amazing! No matter what kind of vacation experience you're looking for, they are capable of accommodating you and making sure you have a perfect getaway.

Room Tip: I stayed in one of the octagon stone cottages, but my friend stayed on the lower floor of one of the...
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  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 6 more reviews by Dan W for Negril
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
2 reviews
2 helpful votes 2 helpful votes
“As good as it gets”
5 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

We just just spent a week at this amazing resort, a group of 7 that received first class treatment every day. We all agreed that our expectations were exceeded in every way, accomodations, food, the grounds, the service - treated with 5 star individual attention at all times. The staff were fantastic, very friendly and personable wanting to share their Jamaican culture with you. It was the most relaxing holiday we have ever been on.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Anne K about The SPA Retreat
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Additional Information about The SPA Retreat

  • Heart Beat Seaside Retreat Negril
Address: West End Cliffs | Westmoreland, Negril ., Jamaica
Price range (per night):* INR22,348 - 47,552

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