-We stayed last week, we have mixed feeling, but we would stay again, but ONLY in a PREMIUM VILLA (which is a premium price). Let me explain. Standard room and studios are in the older part of the resort and are NOT updated at all. VERY rustic, No TV, old furniture, bad views, small, tiny bathroom and bathroom door is completely vented so your partner knows all your business while your in there. The only STUDIO room I would recommend is room 28, the room on the end. We checked out the VILLA's. More spacious great views, still rustic. I would only RECOMMEND Villa 10 or any of the PREMIUM VILLA's I believe 1-6. They are the newest villa's.
-I was disappointed no free coffee/tea available to guest anywhere on resort.
-GOOD STUFF: Management team was helpful, we had some other issues with front desk staff, and the room and the GM and Supervisor took the time to listen to our issues and actually discounted our stay, something we did not expect. We appreciated them wanting to make our stay as pleasant as possible and listening to us. I would recommend asking to speaking to them when needed.
-The outside space is amazing and truly an experience. Bar staff, pool staff, chefs all are pleasant and very friendly.
-YOU MUST get a message at the outside message hut.
-FOOD all was GREAT at either of their 2 restaurants.
-Final comment, stay here you will love it, I would say 3-4 nights is plenty and then check out some where else. If your on your Honey Moon stay here, if you want to try something completely different in accommodations stay here, if you want to eat good Jamaican food eat here. If you have to to have 5 star room and service stay at an all-inclusive, but you can do that anywhere, so give Rock House a TRY...just remember PREMIUM VILLA ONLY, or Room 28, but remember room 28 is rustic, but good size, cost less and great balcony over looking the ocean. P.S. Say Hi to Vincent for me....
Room Tip: Room 28 or any premium villa
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC