My wife and I stayed for 2 weeks at the White Sands in a regular garden room. The room itself was large and somewhat dated, but it was clean and more than adequate for what we expected and for the price we payed. We had plenty of hot water, although the water pressure was at times dismal, however we were the last unit upstairs, so we understood to shower at non peak times to get some good pressure. The bar fridge could have been a little larger as it was a mini mini bar fridge, but of course we found a local to rent us a cooler for the 2 weeks, so it wasn't much of an issue. M complaint, as was others staying at White Sands was the bed. Not at all comfy, I would give the matress a 1 out of 10, please Francis put some new mattresses in for next time! However I won't let a bad mattress influence my review!
The security staff where all top notch, you could walk around at any time of day or night and there was someone watching over the property, it was nice to know this. The ground staff where all very friendly and helpful, wether it was getting a beach chair for us, or finding some ice!
Bar and staff where very friendly, although I tend to agree the drink specials could have been a little cheaper. Food at the restaurant was excellent, breakfast and lunch were both great. They should consider a dinner menu, I'm sure people would eat there!
All in all this is a very nice place to stay, whether beach side or garden side there is a price range for everyone, I only wish they would fix up the garden side rooms to the quality of the 1 bedroom apartments on the beach side which are very nice.
Room Tip: You get what you pay for, if you like big and close to the beach, then get the 1 bedroom apartments!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 March 2012
Thank you for staying with us for an extended period of time. We are the only hotel in Negril as far as I know that provides free refrigerators in the rooms. Most rooms have a mini frig. Just enough for a few waters, beers and snacks. Our larger rooms have larger refrigerators. We changed out about 40 mattresses in February and will continue to upgrade. The funny thing about the hotel industry is that everyone wants new and fresh, but few want to pay a higher room rate. It is just the nature of tourists. We recognize this and make changes as we can while still maintaining one of the lowest rates on the beach. Thanks for being a loyal customer and understanding some of the challenges we face.
Cheers, White Sands Negril
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC