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White Sands Negril – reviews, photos

2.0 of 5
Norman Manley Boulevard | PO Box 60, Negril, Jamaica
Hotel amenities
White Sands Negril
White Sands Negril
White Sands Negril
White Sands Negril
White Sands Negril
White Sands Negril
Ranked #34 of 98 hotels in Negril
4.0 of 5 stars 446 Reviews
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446 reviews from our community

What travellers say about this hotel
  • Very nice(8)
  • Mile beach(7)
  • Great Place(4)
  • Security staff(3)
  • Fresh fruit(3)
  • Low key(3)
  • Banana bread(3)
  • Clean and friendly(3)
Traveller rating
    227
    124
    44
    28
    23
Only show reviews for Family (41) | Couples (117) | Business (1)
Date Rating
Winnipeg, Manitoba, Canada
1 review
5 helpful votes 5 helpful votes
“Great Holiday - Almost Perfect”
4 of 5 stars Reviewed 11 February 2012
5
people found this review helpful

My husband and I stayed at White Sands in January 2012. We stayed on the Garden Side. We are not overly picky travellers; the rooms are very basic and if you are travelling on a tight budget this is the perfect place. All of the staff (Francis, Henry, Ralston, Tony, Paul, the Grill girls, the maids, particulary Sherri and Andrea) are all wonderful and kind and there to help in any way they can. I lost a tiny diamond earring and was sure it went down the sink. Our maid Sherri found it a few days later, much to my surprise, I couldn't beleive it. I am hesitant to post a raving review as it is already hard to book for certain times of the year!!! My only real complaint is they do not have any kitchenettes available, there are only 3 or 4, and impossible to book. Also some of the rooms could use a little updating. But for the price that would not stop me from staying there again! Thank you for a great holiday Francis, hope to see you next year!!

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JamaicaGyal2012 about White Sands Negril
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Russell, Manager at White Sands Negril, responded to this review
11 March 2012
The garden side of the property is my favorite side because it is so quiet. Thank you for the kind words about our staff, they are awesome. What a great story about your earring being found by our housekeeping staff. Thank you for sharing it.

It is true that Garden Side rooms with kitchenettes are difficult to book because of our supply, we only have 3. You just have to book well in advance.

Everyone loves our manager Francis, and for good reason…he takes care of everyone and does such a great job.

Look forward to hosting you next year.
Cheers,
White Sands Negril
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Winnipeg, Canada
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Close to Great”
4 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

My wife and I stayed for 2 weeks at the White Sands in a regular garden room. The room itself was large and somewhat dated, but it was clean and more than adequate for what we expected and for the price we payed. We had plenty of hot water, although the water pressure was at times dismal, however we were the last unit upstairs, so we understood to shower at non peak times to get some good pressure. The bar fridge could have been a little larger as it was a mini mini bar fridge, but of course we found a local to rent us a cooler for the 2 weeks, so it wasn't much of an issue. M complaint, as was others staying at White Sands was the bed. Not at all comfy, I would give the matress a 1 out of 10, please Francis put some new mattresses in for next time! However I won't let a bad mattress influence my review!

The security staff where all top notch, you could walk around at any time of day or night and there was someone watching over the property, it was nice to know this. The ground staff where all very friendly and helpful, wether it was getting a beach chair for us, or finding some ice!

Bar and staff where very friendly, although I tend to agree the drink specials could have been a little cheaper. Food at the restaurant was excellent, breakfast and lunch were both great. They should consider a dinner menu, I'm sure people would eat there!

All in all this is a very nice place to stay, whether beach side or garden side there is a price range for everyone, I only wish they would fix up the garden side rooms to the quality of the 1 bedroom apartments on the beach side which are very nice.

Room Tip: You get what you pay for, if you like big and close to the beach, then get the 1 bedroom apartments!
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Michael Russell, Manager at White Sands Negril, responded to this review
11 March 2012
Thank you for staying with us for an extended period of time. We are the only hotel in Negril as far as I know that provides free refrigerators in the rooms. Most rooms have a mini frig. Just enough for a few waters, beers and snacks. Our larger rooms have larger refrigerators. We changed out about 40 mattresses in February and will continue to upgrade. The funny thing about the hotel industry is that everyone wants new and fresh, but few want to pay a higher room rate. It is just the nature of tourists. We recognize this and make changes as we can while still maintaining one of the lowest rates on the beach. Thanks for being a loyal customer and understanding some of the challenges we face.
Cheers, White Sands Negril
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Detroit, Michigan
2 reviews
3 helpful votes 3 helpful votes
“Great Value”
4 of 5 stars Reviewed 23 January 2012
3
people found this review helpful

This is my 9th visit to Negril but my first staying at White Sands. The resort is clean, safe and drinks specials are great! Big hello to Tony and Paul at the Bar! The location is good. If the management would consider doing 2 things, I would give the resort a much higher rating. One: Keep the kitchen open later especially during the high season or just for the XMAS/New Year weeks. You can still offer the same type of food, which was great! Just stay open longer. Second, we can live without a TV but at least put a radio in the room. We initially checked-in on the garden side, in front of the pool, nice, but tooooo quiet with no TV or radio. We transferred to the beach side rooms, which were very nice and we borrowed a clock radio from a friend who was checking out. It was nice listening to music and talk shows when we were in the room. I love the resort,but these 2 things I truly missed! I didn't let it get me down, I just partied much harder!! Overally, the resort is and excellent value for the money. We had a great time! Also,the bar/beach area is great, plenty of beach and bar chairs for hanging out. Great Time!!!

Room Tip: Quiet AC/HARD BEDS - NOT FIRM HARD/rooms are much nicer on the beach side/ample space/clean/good sho...
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  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DPieface about White Sands Negril
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Russell, Manager at White Sands Negril, responded to this review
11 March 2012
If I had $1 for each time someone described White Sands Negril as a great value I could probably buy Ricks Cafe !! Wow…9 times at White Sands. I think you need to apply for a job the next time down, I am sure Tony and Paul at the bar need some help  Thanks for the suggestions, we will take them under advisement. Always nice to hear from our loyal repeat clientele and we look forward to hosting you for the big 10 !
Cheers, White Sands Negril
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Charleston, SC
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Perfect Place for a Relaxing Vacation”
5 of 5 stars Reviewed 13 January 2012
3
people found this review helpful

I have been coming here for years now and wouldn't go anywhere else. The rooms are an amazing deal with great service and everything you need. Most rooms don't have phones or tv but you don't need them here. The only downside to the entire place are the beds. Not horrible but could use improvement. The management is very friendly and helpfull. Beautiful beach front bar and dining area that serves lunch and breakfast and great drinks.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Russell, Manager at White Sands Negril, responded to this review
11 March 2012
Thank you for your loyalty and kind words. Hard to keep everyone happy with beds but please know we did replace about 40 beds on property in February and will do more next year. The view from our beach bar and grill is blissful, glad you liked it. We look forward to hosting you on your next trip to Negril.
Cheers,
White Sands Negril
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Ottawa, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“not what we were looking for”
2 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

The hotel rooms are very dated...not at all like the pictures on their website. The hotel grounds are not very cared for. It had a trailer trash feeling about it. The staff at the front desk were not very friendly. Henry the bell boy...not sure exactly what his position is ...was super friendly and nice and kind. The breakfast was pretty good but expensive for the setting and compared to what you can get at other restaurants around that are way nicer. The room was clean but the grounds need a lot of tender loving care...like maybe a coat of paint?

  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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See 2 more reviews by civilservant155004 for Negril
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael Russell, Manager at White Sands Negril, responded to this review
11 March 2012
I hope on your next trip to Jamaica you find a place that better suits your needs.
Regards,
White Sands Negril
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Additional Information about White Sands Negril

  • White Sands Hotel Negril
  • White Sands Resort Negril
Address: Norman Manley Boulevard | PO Box 60, Negril, Jamaica
Price range (per night):* INR3,697 - 4,425

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