I had been reading trip advisor reviews for several months prior to our departure for Ocho Rios and had very high expectations for this holiday, however I could never have imagined how special this place really is and that was largely down to the amazing staff at this resort. When I had previously read about other reviewers 'Plantation Family' no disrespect to them, but I really did feel they were being a bit OTT to be honest, but it is remarkably, very much, how myself and my husband felt when we reluctantly had to say our goodbyes at the end our our two week holiday from the 14th-28th January.
We were greeted and directed into the Sandals Lounge from our flight, where we each had a cold drink and waited a few minutes for our transport to arrive. The journey was 1hour and 40 minutes and, as it was dark outside was a bit tedious but the lady driver was lovely and tried to keep us amused with her occasional commentary. At the Plantation we were greeted with cold flannels and a lovely drink. Our Butler and soon to become friend Audel, greeted us and took us to our room. Now, as an English nurse and Carpenter who have more recently migrated to the sunny canary islands to become restaurateurs, being served does not come easily to us, however, Audel 'read' us straight away and made us feel very comfortable and at ease with saying what our expectations would be. He showed us around our suite and offered to unpack for us which we declined. We had previously filled in the on-line preference form and found all our requested premium brand spirits, wines, champagne and soft drinks chilled and waiting for us. We ordered a room service meal as it was late and opened our French doors to a breathtaking view of the Caribbean sea!!
The following day we were introduced to our other lovely butler Sophia. Between them, her and Audel gave us, literally, the holiday of a life time, they surprised us with bubble baths, soft music and champagne after a night out, afternoon snacks after the beach, the most amazing towel art I have ever seen, surprise meals, restaurant bookings for wherever we requested (usually Papillon) and mostly for just chatting and making us laugh and becoming very special friends who we will never forget.
We had room service breakfast on several occasions which was wonderfully cooked and always spot on time, frequently delivered by Audel with a massive smile and a joke!!, other times we had breakfast at the terrace which was always good and if the buffet was not to our liking we simply ordered something decadent from the al la carte menu. Tea and coffee was always served in a proper teapot and coffee jug (and they have Tetly blue) which I was
very happy about as well as a huge selection of speciality teas.
Lunch was usually at the seaside grill and delicious. I don't normally eat seafood but that went out of the window on this holiday. The coconut shrimp was delicious (as were the many lobster dishes served at night). We occasionally went next door to the grand for nachos, enchiladas or patties when we felt like something a bit more spicy at lunchtime and this was always good too. We also went to the Japanese and sushi restaurants at the grand and had a great time, the food was lovely and there was a great buzz about the places but to be honest, we were always happy to go 'home' again after our meals.
Most amazing was the Papillon Restaurant and again this is absolutely down to the fantastic staff in this place. Peter, the restaurant manager always greeted us by name and was lovely and very professional. We almost always had the same server who was Kayon. this young man definitely deserves to be considered butler material, he was wonderful, always anticipating our every need. He even came to find us when we due to leave to say goodbye and wish us a safe journey home!! Melvin, the sommelier kept our glasses full and a smile on our faces with his funny quips and the pianist was excellent, lending a really lovely ambience to the place and finally the kingpin to it all was the fantastic chef Jeffrey who delivered Michelin quality food night after night and after we complemented him, always made a point of coming out to say hello.
The beaches, are small but the beach boys keep to place immaculate, We usually stayed on the west beach and found that by sitting, on the 'chess' pier we had the sun for a little longer. Cleon, the beach butler was great and was constantly around with Mangosa's on a morning or another new and delicious cocktail for us to try, he even brought rosewater around to spray us with and cucumber slices for our eyes.
We did take advantage of the complimentary Scuba diving whilst we were there, we did four dives which were very professionally lead although I was surprised and a bit disappointed at the lack of aquatic life around (nothing the resort can do about that though!!)
We also did the trip on the catamaran to Dunns River Falls, this is a brilliant day out and we never stopped laughing although if you want quiet and restful, probably not the best trip for you. It involved, snorkelling, climbing the falls then back on the Cat for drinks, food and loud lovely Reggae music whilst you sail back to resort. We felt it was really good value for money and immense fun.
We also did the swimming with dolphins which was lovely but didn't bother with all the extra things included as we were told that the stingrays had their barbs surgically removed, a fact which we really didn't like but that is just our opinion.
Whilst there we also renewed our wedding vows and thanks to Naomi, the wedding planner, and the photographer (sorry cant remember his name) as well as our amazing friends Audel and Sophia, who became our wedding guests, we had an amazing day with memories which we will treasure forever. We renewed our vows on the pier then had photos and retired to the drawing room for cake, champagne and canapés. Audel even treated us to a few tunes on the Steinway Piano!!
The only small disappointment was the very small swimming pool but on saying that, we could have gone next door to use one of their pools, including a large complex with music and a swim up bar only a few yards up the beach from us, however, with the beautiful sea and wonderful beach butlers attending to our every whim, why would we want to move????
I can unreservedly recommend this holiday destination to anyone looking for an amazing holiday experience, it has everything for a relaxing pampered time and if you feel you need a little more, you can pop next door (it's about 50 yards up the beach) for more lively activity. (I promise, after just a very few days though, you will become so relaxed, you just wont want to leave The Plantation).
Sorry, this is a bit long but hopefully, you will be able to feel our passion for the place and anticipate your holiday with even more excitement, as I did when I read reviews prior to our visit. If I can answer any questions you have, please feel free to email me via tripadvisor.
Room Tip: all sea view but we has suite 59 overlooking the west beach and grill and thought it was perfect. We...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC