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Couples Tower Isle – reviews, photos

4.0 of 5
St. Mary, Ocho Rios, Jamaica (Formerly Couples Ocho Rio)
Hotel amenities
Couples Tower Isle
Ranked #5 of 37 hotels in Ocho Rios
4.5 of 5 stars 1275 Reviews
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1,275 reviews from our community

What travellers say about this hotel
  • Catamaran cruise(92)
  • Very nice(90)
  • Veggie bar(75)
  • Water sport(74)
  • Great time(65)
  • Dunn River Falls(44)
  • Ocean view room(39)
  • Glass bottom boat(21)
  • Hot tub(20)
  • Sweet potato chips(13)
Traveller rating
    817
    283
    82
    59
    34
Only show reviews for Family (13) | Couples (826) | Business (6)
Date Rating
Cornwall
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Very good, good and not so good!”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

Arrived at Montego Bay Airport and horrendous queue to get through passport control - way over an hour - due to the arrival of 2 other planes. Nice touch to be greeted with a drink in the Couples lounge and then cases loaded on to mini bus (with a tip to the case carrier!). Reception area at CTI very friendly and quickly sorted the arrival process and then to be escorted to room with prompt delivery of cases.

Very good - Rooms lovely with beautiful view. Sharon, our cleaner, was polite and friendly and did a very good job, leaving flowers on the bed daily (room 5055). It was quiet and we had the doors open every night listening to the sea.

Good - There were no complaints with the food! The Bayside was my favourite. Eight Rivers was good but service slow (I know it is intended to be slow but over an hour for the main course was too long). We ate at Eight Rivers twice but were never offered coffee. The Verandah is brilliant, along with the Patio restaurant. Might have to join Weight Watchers now!

The beach barbeque was excellent when held on the beach and a tremendous amount of effort was put into this by the staff. However, on the occasion when it was held in the Patio restaurant because of rain, it was chaos! There were not enough tables for guests. We had to queue outside and then it was too dark to see our food!

The Gala Evening was disappointing. The brochure states "elegant dress". I don't consider shorts and trainers as elegant! The food however was good and again, a lot of effort was made by the staff.

The beach is small but very clean with ample loungers and shade provided by the palm trees. Water sports were limited because of bad weather.

Not so good - the weather! 7 out of 10 days were cloudy with rain! Of course, this is not reflective of CTI.

Tennis is good and staff very friendly. Good raquets to hire (no cost) and balls provided. The included excursions - Dunn's River Falls was excellent. The shopping trip was okay and the catamaran trip was fun although because of the weather, it was very wavy!

We had a lovely holiday but were very disappointed with the weather. Tips are expected (the waiter who stocked our mini bar practically asked outright!). The driver who returned us to the airport practically snatched the dollars from my hand!

The CTI should be very proud of their staff - they are the friendliest we have found whilst on holiday in the Carribean. I mentioned to the trainee manager that I hadn't tasted a mojito because the bar always said they had no mint. She got mint and I had my mojito!!

Well done CTI.

Room Tip: Room 5055 was quiet with a lovely view of the ocean.
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Snooter about Couples Tower Isle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oshkosh, Wisconsin
1 review
15 helpful votes 15 helpful votes
“If you want service here, you must TIP heavily”
2 of 5 stars Reviewed 6 February 2012
15
people found this review helpful

I have to start by saying that the food ( all food ) from the 24 hour grill to the fancy Bayside and Eight rivers dining room, was the best food I've ever had at a resort.
That being said, the beach was very small, our room was over booked and we didn't get what we were promised for accomodations. The promise of premium american beer was a farce, they ran out of American beer every day. Tipping at the bars was rampant if you wanted service in a timely manner, thus negating the " all inclusive " feel.
Pricing was fair, however our luggage was ransacked at the airport with having to wait 3 hours before our return flight.
Jamaica is quickly becoming a pit and the people are becoming more rude there by the day. Our shopping experience in Ocho Rios was poor at best, as the vendors broke up our group and were loud and very pushy. I would spent my dollars ( less of them by the way ) in Mexico from this day forward.
The room we stayed in was average, with the entire complex dated.

I would not pay to stay here again.........

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Jake S about Couples Tower Isle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stevensville, Michigan
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“7 STARS BEST FOOD EVERRRR”
5 of 5 stars Reviewed 5 February 2012
6
people found this review helpful

We started the travel early in the am, arrived excited but drained, hungry.
The trip you will wait 2 red stripes or 20 minutes in the lounge
for the bus to take you to your vacation. 1hr 40 mintues later
you are in. We came in with a wedding group but every one from the staff
was great, we almost throught we were getting married all over.

Told the lady at the check in it was my wifes Birthday, we payed for the
ocean view room on prem room. They check us in And called us next day
to let us know they made a mistake and tried to move us to a upgraded room.

Rm # 4212 was are room, The view was great close to the action but far enough
away to the noise of the party people. Samll resort so walking was great.

I would promote this room due to the fact you are away form the late nights some folks have.
The "Spa" i must say i have had better in Mexico and even in Michigan
not the top rate spa based on my experiences. But mind you it was good
scale 1-10 i give it a 8. Lacking in the entire spa experience music and comfort of the spa.

Great staff almost made you feel like a King/Queen for a week.

Dinning : Bayside was out of this world / and 8 Rivers was great. i can say
that the Buffet was even 5 Star did not feel like it at all.We read all the reviews
about the food and you can even believe the quality and taste. no salt/pepper
required. period. For the first time in all my years of travel early in the week
4-5 days prior. Just call in to the resort and request the above places to eat
and they will book you just remember to give them your room # once you arrive.
We even schedule a Couple Massage this way work out better than you can imagine.

Top shelf : You will not have a hard time getting cocktails in this place very good
alot of it. Red Stripe Beer but even have BudLight. If you like wine and we do
not bad wine just save a couple hundred dollars for upgrade. California wines they have em.

Tips are requested form the taxi drivers but we tip the Cleaning people they
do a great job. cant say enough. Weaher very good rained 1 hr early in the am
one day sprinkles and cloudy couple of days heat 82-85 degrees but a differnt heat for sure.
Bring protection some people did not you can tell.

The staff does a great job on entertainment and shows, but cocktail parties all the time.
if you stay there more than a week you might need AA by the time you get back be carefull.

I cannot say enough about the Food, must do

Room Tip: Room # 4212 great view and keep you doors open all night sleep like a baby, much quieter : )
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask mazznone1 about Couples Tower Isle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minnesota City, Minnesota
1 review
3 helpful votes 3 helpful votes
“Relaxing Vacation to CTI”
3 of 5 stars Reviewed 5 February 2012
3
people found this review helpful

My husband and I visited Couples Tower Isle Janaury 25 - Janaury 31, 2012. We have visted multiple all inclusive resorts in Mexico, so this trip to Jamaica and Couples was a first for us. We did have high expectations given the raving reviews from friends but were also a bit nervous after reading some of the reviews on TA prior to our trip.

As others indicate the bus ride from the airport is about 2 hours so after a long day of traveling that seemed to be a long ride but after driving through Montego Bay we were thankful that we chose to go to Ocho Rios. Ocho Rios was much more lush and scenic versus what we saw in Montego Bay. None the less, the ride went fine, we felt safe, and had a good driver.

CTI was over booked upon our arrival so we were pleasantly surprised with a complimentary upgrade to a suite. The room size and balcony were awesome. We were only able to stay there one night, however. I am not sure of the price difference but may be worth it to some who spend a lot of time in their room. The rooms were clean and comfortable. They are in need of some renovation (especially in the bathrooms), but given the age of the resort it is expected to see some wear here and there. I would consider the rooms equivalent to a 3 star resort but we spend most of our time on the beach so it did not bother us!

The main areas of the resort (lobby, restaurants, fitness room) have been recently renovated and were very nice. I liked the modern decor of these areas. The most positive attribute of this resort in comparison to Mexico is the food. It did not even compare. CTI's food both in the informal beach grille, buffets, and reservation-required restarants was fantastic. We read in reviews to make reservations for the restaurants upon arrival and that is definitely true. I recommend going straight to guest services after check in to book your dinner reservations, catamaran cruise, etc. Had we not done so, it would have been full. Eight Rivers and Bayside Restaurant were both great, we ate there most nights when we could (all restarants are closed for the beach party and international buffet on two nights). I was not excited about having to eat at the buffet on two nights but we were pleasantly surpriised. We had fresh sushi on one night and the other there was grilled shrimp - all which was excellent.

As others indicate the beach is small. It is very clean and well kept but the main difference from what we have experienced in Mexico is that CTI is a private resort so the beach is only as long as the length of the resort. If you are expecting the ability to go for a long walk/run along the beach, it seems Negril may be the best location for you. The water sports (snorkeling, kayaking, hobbie cats) were all great and provided a nice break from a long day of laying on the beach. Also, a definite plus from other experiences is that we never had to get up early and run to save a good spot. Regardless of the time of day we could always find chairs (and cushions) on the beach, by the pool, etc. This was great and eliminated one annoying factor of staying at a popular resort.

Now.....the mysterious nude island. Well, my husand and I are more of the "prude" type versus the "nude" type so while he was sure he wanted to try it out, I was a bit more nervous and unsure. What to expect.....if this is your first time trying out living on the edge a bit - get off of the boat and go to the right. It will be quiet and you will be at least 5-10 feet away from another nude couple. If you go to the left there is a swim up bar and patio where the couples are shoulder to shoulder - and quite roudy from time to time! You do have some "grace" time to get yourself settled but then you are expected to be completely nude (with the exception of flip flops and sunglasses - crazy!). Our first visit was short - about 2 hours. It took my husband about 90 minutes to muster up the courage to get us a drink. We went back 2 days later with a carefree attitude of what the heck, have a good time. And we walked on the wild side, went to the pool area of the island and enjoyed the day. Sad but true, the people on the nude beach were much more friendly then those who were clothed??? And, for a young, mid thirties couple, funny to us that the majority of folks out there were our parents age!! All shapes, sizes existed on the island, I did not feel like anyone cared what you looked like. So we tried it - still a bit out of our norm but hey, my husband got something checked off of his bucket list. If you can muster up the courage it is something fun and different that you would not typically do in your every day life. Note, although off to the right is quieter and a bit more private, it is much more windy! Get yourself over by the poolside for no winds and warmer sun.

Another good tip from TA - you can go to Couples San Souci for the day during your stay. CTI is very windy so if you have a windy, cloudy day get yourselves to CSS for the day. We listened to the reviews and did so on a horribly windy/cloudy day at CTI. We were thrilled to have a nice relaxing day at another beautiful resort out of the wind and a few breaks in the clouds.

While we have been to nicer 4-5 star resorts, we were very satisifed with CTI. We would likely not return as we would prefer to try CSA in Negril but we will try another Couples Resort again.

Room Tip: Ocean view and the higher you can be the better - for the best view. Do not bother with a garden vi...
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 458TMC about Couples Tower Isle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
“If private island and water sports are your main drivers, don't visit here.”
2 of 5 stars Reviewed 5 February 2012
9
people found this review helpful

We visited Couples Tower Isle the first week of February.

Airport Transfer: there is a small lounge outside arrivals where you wait for the bus. We were disappointed at the look of the Couples arrivals lounge compared to the Sandals lounge. We took an early flight to get here, only thing available at the lounge was draft beer. Would have liked a snack after a long trip and with still another couple hour drive ahead of us. I was jealous of the Sandals receiving area.

Hotel: Check in was easy, greeting was friendly with drinks from the bar. Hotel lobby is very pretty, with doors right out to the ocean. We stayed in Ocean Deluxe room, above the gym in block 2. I would agree with earlier posts that the carpet in the hallways are ripped and a hazard for my wife wearing heels at night. Room had very nice ocean view, room was a normal beach room you would expect. Staff was very nice to stock our mini bar with what we wanted as soon as we arrived.

Pools: pools were clean, but water was cold. Often times it was hard to find a clean beachtowel in the bins by the pool. Swim up pool bar only stayed open til six. And had limited selection. Found it odd and annoying that the main bar and pool bar had completly different selection of alcohol.

Tower Isle: this was one of the main reasons we selected this resort, and we were very disappointed by the overall experience. Resort staff always said weather was too bad to go out to the island (sign always said island would open at nine, but the staff never even attempted to start cleaning or stocking island til 1pm). Saturday during our stay island opened at 1:30. When we got out there the bar had not been set up, there was not even a staff member on the island. Guests went through the bar on their own to see if there was anything to serve on their own. We asked for a bartender/beer repeatedly, absolutely no attempt was made to accommodate. There were about 20 people on the island. The island closed at 3:00 pm for a wedding, and the staff had no problem getting alcohol, chairs, people to and from the island. It was completely ridiculous the island wasn't set up earlier. General manager should be responsible for having the island ready to open at 9am like stated on daily events list and be ready for when the weather breaks. We were here for four days and got to the island three times, but only for a total of about three hours, but we would have spent all day out there if we had been allowed.

Island experience: once getting to the island, you have time to get situated, find chairs and get a drink before getting au natural. We liked that you were not permitted to wear bathing suits, and we did see some people asked to go back to the mainland. Taking a picture from the top of tower isle of the resort was beautiful. On the right there is a long deck area for sunbathing which was nice having the waves crash up. Swim up bar was clean and nice to have tables in the water. There is no beach area on the island but a couple places to go in the ocean. Bathroom facility was lacking, sink wasn't working, needs updating.

Public areas: main bathrooms throughout the resort were always clean and looked updated. These were useful to not have to walk back to your room.

Food: breakfast room service was always on time and good. Breakfast buffet was very good as well with a wide selection. Lunch buffet was outstanding quality for buffet food. We try to eat on the healthy side and there was always healthy options like grilled fish and veggies. Eight Rivers - we ate here twice, menu changes daily. Portions were small but tasty, and they gave us no problem ordering an additional entree to split. The surf and turf on lobster night was delicious. Bayside - Asian restaurant has great setting on the water, beatiful view during dinner. Food was wonderful here too, again small portions but we were able to order more.
International gala buffet on Saturday night had a wide selection but was nothing to write home about, and service has a hard time keeping up with the volume. We waited 30 minutes for water and a drink.

Premium alcohol is rarely available. It seemed that they allowed one bottle of top shelf liquor a day per bar and once it was gone, that was it, back down to rail alcohol. If you're in the mood for a scavenger hunt, here are some good clues to help you out... Crown Royal can be found at the main bar and piano bar until about 9:30 pm daily, Grey Goose was found once at the piano bar, but never seen again through out our trip, when asked we were just told they were out. Absolute vodka is not available at swim up bar, and rarely at the main bar. No premium liquor at Tower Isle at all. Jack Daniels tends to last til about ten, after that there may be a little Jim Beam left for you.

Excursions: Staff seemed to hide behind the red and yellow flag to do a little work as possible, and have a few drinks in the water sports shed. My wife was really looking forward to snorkel, but every day we were told you couldn't see anything in the water. Found it shocking we could pay 90$ offsite to go snorkeling, but could not do it from the resort. We did the catamaran cruse, and due to the weather, they bused to a different location to depart from, which was a great alternative, why couldn't we do this for snorkeling??? Found it odd on the windy days we couldn't sail, aren't windy days the best days?

Nightlife: typical nightlife was a jamaican band of some sort. Which was nice for a bit, but after 11pm nightlife was lame. We are an active couple in our low thirties, and tired of the same playlist from the piano player at the piano bar past 11pm.

Staff; overall staff was great, room was cleaned daily and everyone was friendly.

We are experienced travelers, and at this pricing point we were very disappointed with our stay. Could be a great resort but needs to pay attention to details and requests of guests.

Room Tip: Ocean view deluxe. Good view of island from third floor.
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  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Couples Tower Isle

  • Couples Hotel Ocho Rios
  • Couples Ocho Rios
  • Couples Hotel Isle
  • Couples Ochos Rios
  • Ochos Rios
Address: St. Mary, Ocho Rios, Jamaica (Formerly Couples Ocho Rio)
Price range (per night):* INR20,276 - 26,941

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