Went on vacation in May- June and stayed at Tower Cloisters in Tower Isle for the fourth time. Let’s just say that was the last time....
The experience there was an extremely "Bitter" one that had me really contemplating whether or not I would return to my homeland. The staff is what kept me going back year after year. They are nothing short of …friendly, kind and Very accommodating… which is sad only because I cannot say the same for Management.
I had an accident while staying there and lets just say that I had to pay, out of pocket, ALL costs associated with the accident that took place in their establishment. There was NO apology from the Management team nor any interest on their part in what took place in their establishment. I was extremely shocked in the manner in which the entire situation was handled and as such would NOT recommend Tower Cloisters to anyone.
The experience there ruined my entire vacation and I returned home more stressed than when I left home.
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