The hotel was OK (read more) but Montego Bay and the Hip Strip was very disappointing.
Here's the breakdown:
The good:
The property is very nice, beautiful garden with a nice view on the ocean. The staff are very friendly and dedicated to their task. Dea (one of the 2 owner, a couple) is extremely helpful and really wants to improve their hotel.
The Average:
The hotel and his facilities need a bit of love, the atmosphere is not that great since people don't use their facilities very much, we where there for Christmas and the kitchen, the bar and the pool we're all pretty dead area. The main reason that the à la carte concept is way too expansive for what you get. 15$ breakfast is way too much and on top of that there is a 20% service fee that really doesn't help. At night it's around 15 to 20 $ for dinner, unfortunately we tried it twice and it wasn't worth the price so we went for other alternatives. It cost 10$ to take a taxi to go on the Hip Strip one way which is like 1.5 km away from the hotel, not so cheap either. Since you have to walk on an highway i would not recommend to walk their at night. There is a local taxi which is a lot less pricy but after our experience in Montego Bay city we we're a bit hesitant.
The room: Our room was very clean, we rented a studio for the kitchen which was just enough equipped so we could make ourself coffee and toast in the morning. Our AC was broken and the temperature lock at 25celsius which is not so refreshing. We also had problem with water in the morning and no hot water the first morning. It's a 2.5 stars we didn't expect a suite but i think if everything would have worked we would have been satisfied.
We slept with the windows open which was fine, the only thing is since they are located next to the airport and the highway it can be a bit noisy especially with cars that drives like maniac at night.
The bad:
The Hip Strip is a big tourist trap, again that place has potential but it's almost only souvenir shop selling the same thing over and over again at such an expansive rate. There is a couple restaurants,: Burger King, Margaritaville, The Pelican and others but none of them feels authentic espacially not those american one. We tried the supermarket, no price tag so it's a different price everytime it gets very frustrating. One of them was selling 1 beer for 3$, same price as in the bar at the hotel... makes you think. Many hotels and restaurant went bankrupt and it's a sad scene to watch. With all these peoples coming to Montego Bay i think it's time for them to make a huge change and bring back some life to that Hip Strip.
The beaches (Doctors Cave & Cornwall) are gorgeous but not very big. Located next to each other, the only problem is it's 5$ per person to get in, 5$ for a chair and 5$ for an umbrella so for 2 persons it's 25$ per day... not so cheap when you paid almost 1000$ for your trip.On a good note the restaurant at Doctors Cave is really really good and the price are very affordable i was expecting more places like that.
Montego Bay city, from our experience didn't feel safe at all. Followed by 3 REALLY annoying guys in only a few minutes and being the only tourist there we decided after 200 meter to get the hell out of there. It's too bad because we love to discover more than just the resort when we travel.
That was our experience, me and my girlfriend travel a lot and we are very disappointed by Montego Bay, we went to Negril for one day and it felt much more genuine.
As for Relax Resort, it's 2.5 hotel, if they could improve their restaurant services and bring a bit more life to the place i think it could be a nice place to visit.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC