Arrived at hotel about 3pm and was greeted by gracious front desk member who put me in a room on an Executive floor. I was, of course, paying almost $200 plus tax, during what was clearly a slow time for the hotel so an Executive floor room was appropriate. Upon entering the room, I noticed a musty smell coming from the bathroom and recognized it as a moldy (though not mold-stained) shower curtain. The water was lukewarm at best. I called and an engineer came to investigate about 20 minutes later and advised that during periods of low occupancy (as in now), the demand for hot water is so low, that the boiler doesn't work too well. The only solution is letting the water run continuously for perhaps hours, but that would require several rooms to participate. Another option was to move to a lower floor. Unfortunately, the engineer had mud on his work boots which he left (I’m sure unknowingly) on my bathroom floor. I checked and was told the lower floor rooms' water temperature was the also lukewarm and was offered a $20 discount (later raised to $35) per night for the inconvenience. The water volume in the tub was anemic and made more so when the shower was activated as a water-use suppressor is in use. The showerhead itself was the $4 type found at home stores. The bathtub itself had several instances of missing caulking and the tub surface itself is scarred from many years of use. The tub faucet was not flush with the wall; clearly the pipe behind the wall was too long by about 2 inches. The bath amenities were no better than what would be found at a low budget hotel. I asked housekeeping for a clean shower curtain and that was replaced graciously in a just a few minutes. Drinks and a very casual dinner by the pool were OK. The jerk pork was tough and dry though with the lighting so dim as to be non-existent, perhaps I was not dining on jerk pork. When he presented the check and I asked, the server told me (with a nice smile) I had missed the 7pm deadline for happy hour (I disagree) for the two free drinks my Executive room offered. I chose to not argue and paid the tab. In the future, make sure the server checks the time of your arrival. Late night coffee at the lobby coffee shop was quite good and served with a smile. Continental breakfast in the Executive lounge the next morning was amateurish, with presentation not up to par with even budget hotels (a tray with a few muffins and Danish under a plastic cover, two baskets of sliced bread, a bunch of bananas, boxed/canned juices and coffee (good) accompanied milk in boxes and some paper cocktail napkins on the side). The attendant was very welcoming, though. The A/C was quite good and maintained temperature nicely. Bedding is very comfortable. The desk area is small but functional except for the chair which is clearly quite old and worn. The old coffee maker would have likely worked if the outlet to which it was connected had worked. Alas, it didn’t and the adjacent one was used for the in-room Wifi (free in room if you can receive the signal) router…so, coffee or Wifi. The closet contained only 4 hangers. Upon checkout, I learned that this hotel levies an energy surcharge of about $10/night. I don’t recall seeing this during the reservation and was not advised during check in. The staff is pleasant and eager to serve. Unfortunately, the building itself, especially the rooms, are not consistent with their level of service. This is a hotel that has recently changed to a Wyndham from a Hilton. It’s clear to see why Hilton would have taken down its flag. It’s confusing why Wyndham has raised its.