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Terra Nova Hotel – reviews, photos

17 Waterloo Road, Kingston, Jamaica
Hotel amenities
Terra Nova Hotel
Ranked #2 of 22 hotels in Kingston
4.5 of 5 stars 39 Reviews
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39 reviews from our community

    Trip type
Traveller rating
    20
    11
    2
    3
    3
Date Rating
Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Old World Charm In the 21st Century”
5 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

from the moment you enter the premises, you know you have been transported to aother world from the one you have left behind. The staff are very professional, extremly personable, and Pleasant. The entire premises is absolutely well kept, lush gardens with manicured lawns, flowers that you only see at the specialty corner of your florist shop. The food is absolutely decadent, it makes you forget the word "Diet" for those days I spent at this wonderful establishment I felt as if I was from the Royal family, that's how the staff made you feel. In closing I would like to express my heartfelt gratitude to all the staff who made my stay a very memorable one.

Room Tip: I assure you, there is a rooms in the establisment that is garanteed to please someone's palet
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Simply-Marvalus about Terra Nova Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Contributor
36 reviews 36 reviews
Reviews in 16 cities Reviews in 16 cities
31 helpful votes 31 helpful votes
“For Kingston, one of the best, if not the best”
4 of 5 stars Reviewed 2 December 2011 via mobile
2
people found this review helpful

I am at the hotel on room 207. In Kingston, the Terranova may be the best hotel.
On a previous visit on September I stayed at the Spanish Court. Is a new hotel but it lacks the sense of place that you feel at the Terranova.
A colonial house with beautiful gardens were the personnel is professional, attentive, courteous. The room is a nice room compare to what I have seen in some of the best known hotels in Kingston.
Breakfast is good and the ambiance is nice. They try to accommodate you.
And Room service is good and works. Nice burger.
Then, for Kingston, the Terranova. Au revoir !!

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask enriquedemarchena about Terra Nova Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brentwood, Tennessee
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Lovely, relaxing, great food”
5 of 5 stars Reviewed 14 November 2011
1
person found this review helpful

Thoroughly enjoyed our four-day stay at Terra Nova. Small, suite hotel in center of Kingston with the lushest lawn and garden. Well cared for facility. Comfortable, well-appointed room with refrigerator in room. Very courteous, helpful staff. Enjoyed native food at the daily sumptuous breakfast buffet. Meals a bit pricey, but delicious. We didn't want to leave because of the relaxing, luxurious atmosphere.

Room Tip: We found no fault in room 206 which overlooked the lawn and lovely pathway
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  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask syltal about Terra Nova Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KIN
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Peaceful, Beautiful”
4 of 5 stars Reviewed 11 November 2011

This hotel was charming, peaceful, beautiful with much charm and character. The Staff members were pleasant and accommodating. The quality of the service and rooms: excellent value for money! It was an unexpected oasis! Beautiful, cozy, comfortable rooms. Very private and luxurious. I was pleasantly surprised.

Room Tip: speak to the receptionist about your preferences: she was very well informed and diligently ensured...
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  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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George Town, Grand Cayman
2 reviews
2 helpful votes 2 helpful votes
“An accommodating hidden gem with superior service.”
5 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

My wife and I recently had our wedding reception here. I spent weeks researching different hotels in Jamaica and after one talk with the team at Terra Nova we decided on them. Excellent choice indeed. We stayed on property for four days and three nights and I personally slept in three different rooms so I think I am well versed in that area. All rooms are very clean and everything was above spec. There is a smoking section though, so if you are a non-smoker please try to get a non-smoking room as we had an issue with one room. We were promptly switched to another room even though they were close to full occupancy. Some of the beds were a bit unforgiving but others (especially the one we were given for the honeymoon night) was excellent, complimentary I might add as part of the reception package.
The staff are superb, from the room staff, to bellman, to bartenders to event staff; all were approachable, friendly and helpful. We stayed at the Ritz in Jamaica for our honeymoon and I can tell you, the level of service at Terra Nova compares favourably.
We dont live in Jamaica so all the planning for the reception was done via phone and email, all of our queries were answered in a timely fashion, also Mrs. Arlene, Mrs. Gay-Ann and Mrs. Petal made suggestions that elevated the level of the reception and they were also very accommodating to our needs to make the event successful. We were allowed to take pictures at any location on property with the exception of the lobby (that was the only stipulation). They have immaculate grounds and some great vistas for a place nestled in the city.
The breakfast is killer, dont ever miss it, many people go to Terra Nova just to have that and it didnt disappoint, try the johhny cakes and if they have it,dont miss the mackerel run-down. I have to thank all of the staff for making my wedding a truly special time as we shared the extended weekend with family and friends and most of the memories were had at this "great house"

Room Tip: If you are a non-smoker, request a room on the non-smoking wing.
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  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nicholas G about Terra Nova Hotel
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Additional Information about Terra Nova Hotel

  • Terra Nova Kingston
Address: 17 Waterloo Road, Kingston, Jamaica
Price range (per night):* INR17,165 - 29,426

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Terra Nova Hotel
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