I stayed there for 4 nights, the rooms were somewhat clean, the staff weren't friendly including the manager. It was noisy at all time. upon arrival, they claimed there would be security and there was none. my cousins came to visit me the last night, we hang hout and had a few drinks since it was late I offered them to stay with me in the suite with livingrom that I was staying in. The staff noticed and refused to let them stay because they didn't want more than two persons in the suites. I travel alot and I know what customer service is, therefore I wouldn't recomend this hotel to anyone who's searching for good hostpitality.
Le Marcelin Inn reviews
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Le Marcelin Inn – reviews, photos
29 rue Marcelin | Turgeau, Port-au-Prince, Haiti
12 traveller photos
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florida
1 review
“worst service ever!!!!!!”
2
people found this review helpful
- Liked — they had ac and cable
- Disliked — service
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Stayed May 2007, travelled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lemarcelininn11, Owner at Le Marcelin Inn, responded to this review
31 October 2011
We heard you and we have made significant changes to the management....if you check the latest review of June 11, 2011, you'll see that things have improved considerably...we hope this will impress you and that you will give us a second chance...in the meantime happy travelling!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
florida
1 review
“Expected more”
4
people found this review helpful
I spent 3 nights at le marcelin Inn. The rooms were clean. Plenty of hot water. Air condition is only from 6pm to 8am. Service very poor. The staff very unfriendly and the owner even less friendly. The owner has no idea of the meaning of "customer Service" .He treats you as if you should thank him for letting you stay in the hotel. The food is over priced and without taste. So if you don't mind not having any service for you money and you just need a place to sleep, this is the hotel for you. At 86.00 american per night for a double and 96.00 for three in a room, I found it over priced. Good points: clean, plenty of hot water, not that far from the American Embassy.
- Liked — rooms were clean , hot water
- Disliked — sewvice , staff
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Stayed November 2006, travelled on business
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lemarcelininn11, Owner at Le Marcelin Inn, responded to this review
31 October 2011
We are so sorry you were disappointed..but we think readers should know that a room rented to 2 persons can't accommodate 6 and that our rooms are no smoking as you were advised on arrival..we could not, for the sake of the other guests, allow smoking, unnecessary noise, or the private use of public premises...perhaps next time you will want your friends to stay in other rooms where they will be treated as befits all our guests....we trust you will understand and appreciate our concern for our clients..sincerely...the owners
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
port au prince
Reviewer
“Deconvenue”
6
people found this review helpful
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Stayed February 2009, travelled as a couple
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lemarcelininn11, Owner at Le Marcelin Inn, responded to this review
12 November 2011
Agreablement Surprise!
Chere Deconvenue.....vous le serez a votre prochain sejour au Marcelin Inn, car nous avons pris vos commentaires a coeur et depuis le seisme de janvier 2010 une nouvelle equipe dirige l'hotel...l'accueil est des plus chaleureux et le confort garanti....vos commentaires seront toujours apprecies a leur juste valeur et mieux encore mis en application...en esperant vous revoir....Menes et Francoise, aubergistes.
Chere Deconvenue.....vous le serez a votre prochain sejour au Marcelin Inn, car nous avons pris vos commentaires a coeur et depuis le seisme de janvier 2010 une nouvelle equipe dirige l'hotel...l'accueil est des plus chaleureux et le confort garanti....vos commentaires seront toujours apprecies a leur juste valeur et mieux encore mis en application...en esperant vous revoir....Menes et Francoise, aubergistes.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Le Marcelin Inn
29 rue Marcelin | Turgeau, Port-au-Prince, Haiti
Price range (per night):*
INR3,678 - 5,239
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