Since January 2010 it feels like I have slept more nights at Coconut Villa than at home. It is a peaceful haven from the heat, dust, and traffic of PaP. It is always a welcoming place to return to after a long day. The rooms are spacious and clean, with air-conditioning and refrigerators. The restaurant and pool area is refreshing. And, the staff are very professional, always accommodating, and genuinely kind.

Upon check in I was told that we couldn't check in because the front desk closes at 8 (it was 8:30) -and that because of that all that was available was a room with 2 double beds (I only needed one as I was the only one staying there) for $150 - not the $100 I was quoted for the one bed room. After much discussion a room with one bed was miraculously available. So I went to use the free internet that is supposed to be available but it didn't work - and according to the 3 other guests who were in the dining area - it hadn't all day. I then decided to go to my room to take a much needed shower after 3 days bathing out of a bucket, turn the shower on and i get sprayed- outside the shower - it shot straight up against the ceiling and out all over the entire bathroom. When I went downstairs to get help the only person available was the man behind the bar, who could offer no help as the keys and tools were locked up, and when he went to wake the manager (she lives on the property) she refused to open her door. I gave up and went to bed. The next morning I had to go to the front desk to request my shower be fixed, and it was by the maintenance man who was the only polite person I met during my stay) I take a shower and I go downstairs for breakfast and the staff didn't even greet me, yet one girl said to the other in creole (i understand a bit) that I was the one who complained about her shower not working. My friends came to pick me up and were treated very rudely as well. Avoid this place like the plague. A comparable hotel in the states would cost $39 a night. max.

Service is very rude (except one smiling waitress). The woman manager is not friendly at all. It feels more like jail. The rooms are bleak and the food is average. Prices are very expensive for the quality. Yet it's hard to find much better in Haiti.

Although it was expensive it was well worth it. Our team of 12 stayed for a week and it was great to return after a day of working to the villa. Tasty safe food, safe water, air conditioning, armed guard on duty, great overall service from the staff...it was an oasis.