Service is very rude (except one smiling waitress). The woman manager is not friendly at all. It feels more like jail. The rooms are bleak and the food is average. Prices are very expensive for the quality. Yet it's hard to find much better in Haiti.

Although it was expensive it was well worth it. Our team of 12 stayed for a week and it was great to return after a day of working to the villa. Tasty safe food, safe water, air conditioning, armed guard on duty, great overall service from the staff...it was an oasis.

way overpriced for quality of room, food and service good but price twice as high as even better hotels

I had to fly down to Haiti at very short notice to coordiante an air transfer in and out of international recovery workers. I was really apprehensive about finding somewhere to stay that would be either safe or comfortable. I found both. The Coconut Villa is no 5 star property, it doesn't pretend to be, but it is clean, friendly and efficient. It is well guarded and very well provisioned. It's clearly a favorite with aid and relief workers.

Somebody earlier complained it was expensive. For my money, safe beats cheap every time. Try putting a price on clean water, electricity, well prepared food and security. They have back-up generators. they have AC when you need it (at night), hot water too and the wireless internet functioned constantly and allowed me to close a deal on Saturday night that a colleague of mine in Long Island couldn't because his home internet was down! My client still doesan't believe I was in Haiti when I sent them their contract.

They have a bar, friendly and accomodating staff and they usually manage to produce a selection of 3 or 4 different dishes each night for dinner. Someone was complaining at the lack of a formal "menu" while I was there. Less than 50 yards away from the front gate there were starving families living in an improvised plastic tent with an open ditch for a bathroom.

Hans, who owns the property with his siblings, responds to e-mail reservation requests extremely rapidly. He might ask you to wire a deposit to the hotel's account in the US to guarantee your booking and I know some are suspicious of this, but in my experience there is no need to be, The hotel is there and functioning beautifully. Hans needs to get money in the US so he can buy provisions for the hotel and take them down to Haiti personally. I met him and his sister and they couldn't be nicer. I wouldn't just recommend this hotel to a friend, I would actively encourage anyone going to Haiti to stay there. I will use it whenever I need to go back.