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Palm Inn – reviews, photos

Delmas 31 | Rue Hatte #3, Port-au-Prince 509, Haiti
Hotel amenities
Palm Inn
Ranked #3 of 25 hotels in Port-au-Prince
4.0 of 5 stars 23 Reviews
20 October 2011 -
ebonytoronto
22 July 2011 -
MyPammie

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23 reviews from our community

    Trip type
Traveller rating
    11
    5
    4
    2
    1
Date Rating
toronto, ON
Top Contributor
67 reviews 67 reviews
Reviews in 50 cities Reviews in 50 cities
66 helpful votes 66 helpful votes
“Cute Place, Poor Services”
2 of 5 stars Reviewed 20 October 2011
6
people found this review helpful

I want to like this hotel I really do. But there are many issues from making this hotel more competitive.

For $82 US it is one of the better deals in town but what does this mean in Haiti? Most hotels are overpriced and lacking in services and quality.

Haiti is a tough place to do business in but there are hotels which have their act together e.g. Visa Lodge, Villa Creole, (new) Montana.

One plus about Palm Inn is that it has really nice staff persons e.g. front desk, and security. The grounds are lovely and the pool also looks inviting.

A few issues that need attention:

1. Be ready when you come to expect that things will not work: internet is lousy, so if you are on business, this is not the place for you. The owner needs to pay up and get a good internet services, its just NOT acceptable that there is no internet. Nickel and diming on this will hurt business. Internet should be working in the rooms!
2. AC and hot water needs to be accessible all the time. It is not right that guests have to leave the room and try to track down staff to turn on buttons. This is plain silly.
3. Get phones connected to the reception! Ridiculous that guest have to wonder around for help.
4. Being stingy or soap and toilet paper is not good. Taking short cuts on these simple things can be very annoying.
5. More sat TV channels because there are only 4, and often not working. Owners need to pay up.
6. Food is overpriced for what one gets. And, it is not consistent. Breakfast is cheap and not fresh.

Owners really need to take stock of their cute gem and pay for things that are quality and stop looking for cheap short cuts.

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Toronto
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
“Awesome Awesome Awesome!!!!!”
4 of 5 stars Reviewed 22 July 2011
4
people found this review helpful

My husband and I stayed here for 3 days in June 2011 prior to getting married in Haiti on June 21, 2011. They hotel staff knew our purpose there was to be getting married and they accomodated us to the fullest! Upon our arrival we had a tasty bottle of wine waiting for us in our room! Our room was nice and cool with A/C and very clean! The staff was always making sure our needs were met at all hours of the day/night! The food was very nice and brought to our room, the pool, our patio, etc where ever we were when it was ready to be served. The grounds at the hotel were absolutely beautful and very well kept.....with many tropical flowers and shrubs, this was a great place for us to take picutres before and after the wedding. The hotel was very quiet and peaceful! This was my first trip to Haiti as my husband is from there and to be honest I was not happy to be going there at all.......but eveything was awesome! We will definitely go back at Christmas to see our family for the holidays and will stay here again!

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
5 helpful votes 5 helpful votes
“Safe and Clean”
3 of 5 stars Reviewed 7 June 2011
5
people found this review helpful

We stayed there for about 5 days they were kind at check in they did not have the room we choose so they gave us a bigger one for the night at the same rate.

Staff-- Nice not overly nice just cordial

Food-- Get out early for the free breakfast because it goes fast!!! Never ate other meals my husband went out for food but it was a far distance, with the Cholera situation he went to people he knew to be clean so that was a ways away

Rooms -- Apartments upstairs were nice! big fridge table living area nice
Double bed room was decent. Warm water was a nice surprise..

TV-- not a ton of Cable channels but enough

Pool-- Nice!

We were near the gate not so the Guard with the Huge Gun was right there

Its not a bad place to stay $110 per night incl energy which is always on. AC works too.
I would do stay again but I will always search for better.

  • Stayed April 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Naples, Florida
1 review
3 helpful votes 3 helpful votes
“Very Good Hotel”
5 of 5 stars Reviewed 21 March 2011
3
people found this review helpful

Me and my colleages do humanitarian work in Haiti and we decided to stay in Palm Inn, it is truly a great place to stay, its modern, cozy, safe ,clean, and the food is amazing. Would recommend it, to anyone.

  • Stayed March 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fort Lauderdale, Florida
2 reviews
9 helpful votes 9 helpful votes
“SIMPLY AMAZING”
5 of 5 stars Reviewed 17 March 2011
7
people found this review helpful

I travel frequently to Haiti since my firm operates in Port-au-Prince, thus i have seen and stayed in a number of hotels there; usually most of the hotels offer the same service but my latest trip to Haiti, which I stayed in Palm Inn hotel was truly awesome!!. As you enter the Hotel, you will pretty much be amazed at its beauty, you look around and you see modern style architecture influenced by Haitian culture. The rooms are super clean, and they have all that you need (Television,Internet, phone,room service, air conditioning etc...) My favorite part is without a doubt the pool and the food, the pool pretty much is a safe haven for haiti's scorching heat. And the food is simply just good, not only did they offer typical haitian dishes, but they also offer international dishes which helped out since i'm not adventerous when it comes to trying new food. Thus overall I would recommend this Hotel to everyone, the staff is just caring, and they just strive to make your stay a pleasant one, which for mine was a success.

  • Stayed January 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Palm Inn

Delmas 31 | Rue Hatte #3, Port-au-Prince 509, Haiti
Price range (per night):* INR4,180 - 7,969

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