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Hotel Kanaoa Les Saintes – reviews, photos

Principal Island Archipel, Terre-de-Haut | GP H3W 2R4, 97137, Guadeloupe
Hotel amenities
Hotel Kanaoa Les Saintes
Ranked #57 of 111 hotels in Guadeloupe
3.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
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    6
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    4
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Date Rating
Bedford, UK
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
68 helpful votes 68 helpful votes
“Good location, shame about the standard”
2 of 5 stars Reviewed 6 August 2006
5
people found this review helpful

Arrived at Les Saintes by ferry and saw a very nice hotel on the approach to the port. We were very pleased to see that this is where we would be staying for the night. We were also pleased to see that a small minibus was provided by the hotel to take us and our luggage up the rather steep paths to the hotel. Unfortunately, this is where the problems started. We were made to wait for nearly one hour while our room was prepared, apparently there was a problem with the lock. This wouldn't have been too bad but it just so happened to rain at this time so we couldn't even sit on the loungers provided around the pool and on the sea front. Therefore, we had to sit in reception and wait, whilst being bitten by lots of mosquitos and seeing lots of dead insects on the floor and on the reception desk, including a large moth! Unfortunately, it didn't get any better when we did arrive in our room. The shower was dirty and was not working well, it was hard to get a temperature between scalding and freezing. The basin in the bathroom did not have a hot tap connected. If going to the toilet, there was a glass sliding door (which did not slide) so your partner could see and hear what your were doing! Paint was coming away from the ceiling and there was no mini bar, no remote control, no way of changing the temperature for the air conditioning and no wardrobe. We paid 66.76 euros for a garden view. However, the main window looked out onto walkway and a concrete building (therefore curtains were constantly closed) which left the door which had a view onto a roof of a bungalow. Walking out of the room though did give excellent views of the bay. Breakfast was included in the price of the room. This consisted of bread and jam, cake and fruit. There was also fruit juice, tea or coffee to drink. The positive aspects of the hotel were the shuttle service to the ferry port, the ferry port and the location. You really do get spectacular views of the bay when sitting on the lounger at night. It is almost worth putting up with the poor standard of the hotel for this alone, although we wont be returning. The nearest non-hotel restuarant is also excellent, La Saladerie, we went twice. Also, instead of hiring a scooter, which not one will let you rent unless you have had experience before, try a minibus tour. It was only 10 euros per person and you get taken up to Fort Napoleon (a big climb) and visit th e rest of the island in a day with a chance to walk around and stay on a beach. We used Pompierre. The guy was born and bred Santois and was extrmely kind and helpful, even going as far as offering us a drink from hios restaurant. All in all, a great place to visit for the weekend, but try to find somewhere else to stay.

  • Stayed July 2006, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Doc_Jon about Hotel Kanaoa Les Saintes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bouzigues, France
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Un lieu ou revenir”
4 of 5 stars Reviewed 26 April 2012
Google Translation

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask alainchristiane about Hotel Kanaoa Les Saintes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mareuil-sur-ourcq
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“hôtel mal entretenu”
3 of 5 stars Reviewed 18 March 2012
1
person found this review helpful
Google Translation

  • Stayed March 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Catherine M about Hotel Kanaoa Les Saintes
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baie mahault
1 review
4 helpful votes 4 helpful votes
“plus jamais !!”
1 of 5 stars Reviewed 20 August 2011
4
people found this review helpful
Google Translation

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask mc l about Hotel Kanaoa Les Saintes
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Google Translation

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Ask foster46 about Hotel Kanaoa Les Saintes
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Additional Information about Hotel Kanaoa Les Saintes

Principal Island Archipel, Terre-de-Haut | GP H3W 2R4, 97137, Guadeloupe
Price range (per night):* INR4,068 - 7,022

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