We were a group of 8 of various ages (from 23 to 60) who stayed at the hotel from January 26 to February 2. We had mostly positive feelings about the resort but overall enjoyed our stay. I feel that we got an awesome deal for $920 per person including tax (on red tag); other days were considerably more expensive around this time. I’m writing a detailed review as I know this will help future travelers.
Flight: We booked with Transat vacations and flew with Canjet airlines. Both flights were timely and no delays. The airplane was a Boeing 787-800. Not much leg room but the flight was not too long (about 3.5 hours going there and 4 hours going back). You do get a free breakfast or lunch depending on the flight time as well as wine / coffee / water with your meal. They do show movies during the flight, but bring your own headset as they charge $3 for theirs.
Transfer: Airport security was fast and efficient and we got to our bus very quickly and were on our way. On the way back there is a good duty free store with a big selection of excellent priced liquor, tobacco, coffee and chocolates. Also, what we really liked is that we were assigned to our rooms on the bus on our way to the resort; this saves a lot of time at the resort. The bus ride itself was actually quite scary. Samana has a lot of hills / valleys / steep turns and the drivers speed through them very fast; but the views are spectacular (it also takes about 45 minutes to get to the resort). It's true what they say; beware of the ride to and from the airport and not the plane itself! We also found out that during that week a bus carrying 52 people flipped over somewhere on the way to Santo Domingo (you can Google the full story) and there were fatalities. But what can you do, there are no rules for driving in Dominican.
Weather: It was not hot as in the summer months but the temperature was consistently in the mid to high 20’s every day; which was comfortable. It only rained once during the day on our stay for a long time. The rest of the time there is rain maybe once every hour or so for 5 minutes. Isolated clouds all the time, but the sun does shine through; we did get a tan!
Resort / Rooms: Very beautiful and scenic. It does have a LOT of stairs which we found a way to burn off some calories after drinking a lot of beers. I don't think this is a reason for the elderly or someone with mobility issues to stay away from the hotel as you can get around in a very efficient shuttle (running every 5-10 minutes) or elevators (in the MAIN building only and down to the beach); just DON'T book in the royal golden section as this is where most of the staircases are and you should be fine. As already mentioned we stayed at the royal golden section and you get a bigger room, a small bottle of rum, 4 a la carte reservations instead of 3, a very tiny small swimming pool with its own bar / snack bar; beach towels in room upon arrival, robe, turn down service (which was some chocolates and the maid making up your room for the second time), 15 minutes free internet (which actually worked) per day and that’s all I can remember… The room itself was very well quite large (a suite in the golden section) and well maintained. Bathroom is marble and has a separate shower area, washroom area and bath area (whirlpool). Mini bar restocked daily with 2 cans of beer, 2 bottles of water and some pop (pepsi, sprite, orange crush). Air conditioning worked fine. The room has no funny smells in it or any uninvited insects. We also had a king size bed; the pillows were kind of hard.
Beach: Very small yet cozy. All reviews were accurate in terms of we never had to look for loungers (remember we are a group of 8) no matter what time we arrived to the beach; first time in 7 trips to all inclusive has this happened. The beach has its own bar and washroom as well as an aqua center with typical water activities. The sand is not white, but the walk into the ocean is good as there are very few rocks. Did not see any jelly fish as some others have mentioned. Also please note that the beaches in the Dominican are public and the locals do share the beach with the tourists; especially on the weekends. We didn’t get bothered by this as they are very friendly; there is also security at the beach with guns to keep them under control. If you walk to the other end of the beach (where the volleyball nets are) you’ll be hassled by local vendors who will try to sell liquor, tobacco and paintings to you; remember to bargain, bargain and bargain some more. Whatever price they tell you at first is usually double what you can get for the item (also remember that you'll get very good prices at the duty free shop when leaving the country).
Food / A la Cartes: Let’s just say that for me, this was my 7th all inclusive vacation (I’m 29 years old) with 3rd to Dominican (other 4 were to Cuba) and the FIRST time where I did not experience travelers diarrhea. As a matter of fact, not a single person in our group of 8 had any problems! Hence, we were very happy with the QUALITY of the food. On the other hand, the food itself was basic with a lot of repetition. Breakfast; egg station, yogurts, fruits, breads and some reheated stuff from the night before which we didn’t touch. Lunch; pasta station, pizza station, chicken / beef / fish station, and then some heated stuff such as fries, burgers, hot dogs, also veggies were good, deserts, etc. Similar for dinner, although they do have theme nights; our favorite was the last night when they did Japanese imitation, was ok. We went to all 3 a la cartes and our favorite was the Italian, the Mediterranean and then the Gourmet. The food quality and quantity there was good.
Excursions: We did the zip line (what a rush and awesome experience, it was our first time, and even my 60 year old mother went and enjoyed it); it costs $95 per person from the hotel but we went into town (free shuttle every hour) and bargained to go for $50 per person. Also felt very safe in town (did go during daytime though). Some of us also went whale watching as it is popular at this time; it also costs around $100 per person from the hotel but we bargained to go for $40 per person from the guy on the side of the beach (forgot his name already); the only difference is going in a small motor boat (which we did) and bouncing up and down on 3m waves or the hotel has a bigger boat where a lot of people got sea sick on those waves! Other excursions which they offer is horse back riding in the village to the waterfalls, atv tours, speed boat tours and snorkeling. Whatever the price the hotel quotes you can get the SAME thing for half price if you go into town (don’t worry about looking for some one, they will approach you once you get there to offer the tours to you). We felt confident booking outside the hotel (just pay them AFTER the excursion).
Pool: The one beside the main building has a swim up bar and washroom. The water was FREEZING; not many people swimming there (ocean water temperature was much warmer). There is also another tiny pool as already mentioned if you book with the royal golden section; that was mostly a chilling place for people who drank beer all day; all pools (and beach) close at 6 pm.
Entertainment: Typical for any all inclusive resort. You have the daily activities program for both the beach and the pool with things such as volleyball, archery, horseshoes, bocha ball, ping pong, pool (yes they have one pool table and also one football table in the main lobby). If you win you’ll get a small bottle of rum or coffee at night at the shows. Nightly shows were ok; our favorite was the magic show as the guy chooses people from the audience to participate, the international dancing show was also good as well as the ideal couple night show (very funny). Disco starts right after the show usually around 11 pm (shows start around 9:30 pm). Between 6 and 9:30 we showered and then went to the main lobby bar to meet new friends and drink (for the ladies, try the chocolate monkey or the banana mama, for the guys try the mamahuana which will keep you partying late hours in the night).
Overall we enjoyed our stay and were happy with the resort. I could have rated this resort a one or two out of five because of the following reasons (did not bother us as we were on vacation, hope these wont bother you as well);
1) Our room was not ready when we arrived at 1 pm (check in is much later) but was ready 15 minutes later.
2) We did not get a bottle of rum in our room (golden section) upon arrival as promised in the package; was given to us later upon request.
3) Our power did not work upon arrival and we had to wait about 30 minutes for some one to come and restore it (dead fuse).
4) Too many locals on the beach and some openly drink and make remarks to girls; our girls took this as a compliment!
5) On several days there were no clean towels to exchange.
6) The staff speaks very poor English as it is not the #1 language!
7) Why are you still reading my review, just book the resort and you wont be disappointed!
Room Tip: Royal golden section has bigger room with some extra features (see review) but further away from the...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC