My husband and I took our honeymoon at the Sivory as part of a Thanksgiving trip. The first 5 days were spent here, then we moved to a large mega all-inclusive with my family for the remainder of our trip. The Sivory is a small boutique hotel, so do not go here expecting to be entertained by shows, activities, multiple pools, huge buffets, dancing, etc. It is a wonderful place for relaxing by the pool, reading your book and drinking delicious food. The service is wonderful - everyone is always nice and happy to help with a smile. This is normally a pretty pricy place, but we got a deal since it was low-season. I don't think we could've/would've stayed here without the promotion.

Food: They have an optional all-inclusive plan, called the Sivory plan. We had the all-inclusive as part of a special promotion they were doing. If we had done the a la carte European Plan, I think we would've had some sticker shock at our bill for sure. They have three restaurants. Since it is small, the menus are not huge, and sometimes they were out of certain items. This didn't bother me - we found plenty of different things to try and had our favorites by the end of our stay. Service can take a while, but they don't have a huge kitchen with 50 people cooking. There's no point in being in a rush about anything if you're staying here! It's laid-back.

Beach/Pool: There is one pool that is very nice. The poolside service is really good, but also might take awhile. There were always plenty of chairs available, but I think they only had like, 30% occupancy when we were there. The beach is lovely with little thatched huts and lots of chairs. Compared to the huge resort we moved to, there was so much space - you're not on top of everyone else, which is really nice. However, the ocean was pretty rough when we were there and you can't go snorkeling or anything. It is not the calm turquoise water you find elsewhere. We waded in and that's about it.

Rooms: Sizable, with a king-size bed, sitting room, jet tub, dual shower, patio with chaises. Very modern, non-cheesy decor. Housekeeping was good.

Spa: we had a spa credit and used it towards 2 30-minute massages. They were fine, but not the best we've ever had. I'm glad we had the credit so it didn't cost us that much. The spa has a cool-looking pool with bubbles, jets, fountains and water features, but most of them didn't appear to be working when we were there. Too bad - hopefully they are repairing it.

Service - everyone was very nice and cheerful. No surliness or attitude like we experienced at the second resort.

Location: It is basically the very last resort at the end of Punta Cana. Beyond it is protected land and it can't be developed. It took a long time to get anywhere from here. We arranged private transportation online for less than the hotel offers it.

Activities: There was a manager's reception with live music that was very nice. We wanted to take the free cooking class but we were so relaxed we forgot about it. We also forgot about the afternoon tea. That's it for activities here. We did take a speedboat/snorkeling excursion which was scary, got partially rained out, and was not that fun (but that's not the Sivory's fault).

It's two months since I actually stayed at the Sivory and I have guilt for not rewarding them with an excellent review.Which they surely earned it.
When it comes to location, food and service I only wish I could find a Sivory in every country I visit.
Before I jump into this I want to highly recommend their meal plan. We did this after we got there and you will never look at the right side of the menu and just enjoy a vacation as it ought be. This meal plan includes 24 hour room service and almost all alcohols and many wines from a cellar that includes 2500 bottles. Just do it and you will be glad you did.

Location: You are at a very private secluded beach. It will take you 45 minutes from the Punta Cana Airport or they can provide a private helicopter that will take you directly to their own beach. Either way they will greet you with a glass of champagne and a cool towel to wipe your face with while you check in. The Sivory is remote and secluded, so if you are looking for a town to shop or a golf course this is not your place. If you really need a break from the pace of life then this is your place. If you need to be entertained this may not be your place either. What it has: wonderful beach, lush rooms, privacy, quiet, great restaurants and fantastic service.
Service: Service that will leave wanting to come back again. Service always brings you back while to me bad service can never make another element standout. A quick story, my first day I had the greatest bartender. With a glance at him from across the pool he came over with a new refill to my pina colada made with Dominican special dark rum. Wow I thought, never happens in the city in one of those fancy restaurant bars. The next day's bartender took it to the next level, with a drink on a tray he anticipated I needed one while I was sunning myself in the pool. Another bartender, Papatico would wait for me to approach the beach and hold his hands up and say what can I get you. I would give him a time and he would bring out coctails when it hit high noon.SERVICE here all in capital letters.
The restaurants are the same way, I almost felt like I was family visiting. We had a waiter Zabian who I would put against any waiter in any Manhattan restaurant, even Craft or Grammecy Tavern. He was fluent in 4 languages and his techniques towards making your meal as enjoyable as possible were notable. I could go on and on and drop names but service is something that is job 1 here throughout this property.
The resort general manager Desmond will not be happy till you are. He will not casually find you. He will search you out to ensure that your stay is better than perfect. I don't know if he is the resort gm or the restaurants but to me it was as if he was the owner.
Food: The chef here is a former chef from one of Mario Battali's NY restaurants. He over see's every detail down to the room service menu.There are 3 restaurants a lobby bar and a tiki shack all serving food and they are all spot on. I think I tried just about everything but I do say their paella , cerviche and 4 coconuts desert are notable. Upon our arrival at our first meal he came over to tell us that if we have any special needs or requests to let him know.
One recommendation: they provide a beach dinner where you are surrounded by torches and servers. It is almost like you are in a movie, surreal. Not a clambake but a meal from their menu items or something that you can dream up.
Bottomline: everyone on the same page with first class food and service.
I cannot emphasize anymore how special this place is. Will we be back, most definitely.
Another note, this was our first vacation without kids as a week before we dropped off our son to college, no kids at this resort. After doing Disney for years, we needed to switch gears.

My wife and I celebrated our 15th anniversary at Sivory and we had a wonderfule time! The entire staff is gracious and sincere. From Emmanuelle, Franciso, Victor & Arianna at the front desk to Arnaldo in the lobby bar everyone was wonderful! The property is clean and elegant; the food delcicious; the setting ideal and relaxing. Director Jose does a first rate job of entertaining and informing. We will return! Thank you, Sivory!!

My husband and I just returned from a 5 day trip over Halloween weekend to the Sivory Punta Cana, our first trip to the Dominican Republic. We had a fantastic stay there! I must say that the hour-long trip from the airport to the resort was quite an adventure as our taxi driver drove like a maniac. Upon arriving at the Sivory, the entrance didn't make the best impression; however, the minute we stepped inside, any doubts were removed. We were warmly greeted by Sylvia who checked us in. During check in we were given chilled hand towels and a glass of champagne. Sylvia was very friendly and helpful and treated us like VIP's. We were also warmly greeted by the General Manager who took the time to personally greet us. Sylvia answered all of our questions efficiently and showed us to our room. We stayed in one of the Deluxe Junior suites, and although it was not oceanfront, we did have a beautiful view of the lush tropical grounds and a little bit of ocean view through the palm trees. The suite was very luxurious -we especially loved the bathroom and the balcony. We were glad that we weren't on the ground level as I think we definitely had a better view from our top suite. Our suite was very conveniently located-just steps away from the pool and the restaurants (one of the advantages of staying at a small resort). We were glad it was the off-season, as during most of our stay, we felt like we had the resort to ourselves.The service was excellent and all of the staff were extremely attentive-making sure that our every need was met while at the same time not being too intrusive. We so enjoyed being totally lazy and spoiled-lounging by the pool, relaxing on the beach, and eating some of the most delicious food we've ever had! I would go back again just for the food! All three restaurants were wonderful-especially our 9-course breakfast by the pool that was included in our plan. Our compliments to Fernando, the executive chef, who was very friendly and offered to cook us anything that we wanted to eat. I really can't say enough good things about the staff-especially Sylvia, Michele (who served us dinner twice), Roger, Albert, and Fabian. All of the staff at the Sivory were wonderful!
If you want to experience some Dominican culture and take an excursion, we highly recommend Punta Cana Mike's Dominican Adventure. We booked this tour online before leaving for our trip. We especially enjoyed visiting a local school and playing dominoes with one of the local residents. Our tour guide, David, was excellent!
We highly recommend the Sivory Punta Cana to anyone considering a Dominican vacation. If you are looking for rest, relaxation, fine dining and excellent service, then this is the place for you. (However, if you are looking for excitement, big crowds, noise and nightlife, you may want to try a different resort).