We thoroughly enjoyed our stay at this resort and wished we had stayed a couple of days longer. The beach is white sand with the texture of brown sugar. There are plenty of beach chairs but guest behaviour is patterned around reserving chairs by leaving towels on them, a discourtesy unexpected from a group whose average age would indicate some experience teaching younger people manners.
The Dominican is a very poor country and the resorts are clearly one of the few options for making a living. Tips are an important part of that living, so bring some cash and don't think that because it's all inclusive that the person serving you doesn't need the added recognition. A dollar a drink was our rule and we could tell it was appreciated. We also left a couple of dollars a day for maid service, tipped our concierge and left some cash on the table if we appreciated the buffet or restaurant staff.
The Dominican is a Spanish speaking country. Staff did their best, but have some patience with any mix-ups or if you're not understood the first time. We found making some effort speaking Spanish helps. The intention at this resort was ultimately one of service.
Our one caveat is to ask other guests about their experience with tours and excursions. The Sunwing rep misrepresented the travel time involved in getting to the horse riding ranch. It was a very long and tortuous journey there and back for an hour-long experience. Others complained about the quality of their excursions. If we were to go back, we would avoid the sell-up by the package operator and spend our time at the beach or pool.
Games and sports facilities were poorly equpped, relatively unmanned and, from what I could see, barely used. They are located close by, on a sister resort, but probably only worth it if you're a family or have kids.
Kudos to the masseuses at the spa pavillion: we loved the massage. So relaxing!
We would definitely go back and highly recommend this resort!
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