This resort was wonderful. Made a timeshare exchange and was offered the stay at the Reserve at Paradisus Palma Real. I really did not know much about the resort but read all the reviews and decided to accept the exchange. We have traveled extensively and have stayed at many resorts but this one was beyond belief. We were treated like royalty at The Reserve. The staff could not do enough for us.Just to mention Hamlet Rosa at the breakfast buffet at the Gabi Restaurant. He always had a smile on his face and was very personable. On our last day he even wrapped up sandwiches so that we could eat on the plane. What a wonderful man. The staff at this resort is very courtesous always ending their sentences with "it is my pleasure". The grounds are impecable and every where you turn there is a pool and a bar. The short ride to the main resort is only a two minute ride on the golf cart and is quite enjoyable. At the main reception area at The Reserve you will be greeted by Gregorio de Jesus who is wonderful and calls everyone his family. He took us to the beach which is at the main resort which is just as wonderful. Best restaurans all around but we liked Aqua, Vento, Bano and Gabi Beach. The food is wonderful and never had a problem getting reservations as we were treated like VIP and had our own concerige who made all the reservations for us after we told them which restaurants we would like to try. Food is available 24 hours and our minfridge was well stocked. Everyday we would get a call in our room to make sure everything was good and if we needed anything. The unit we had was on the first floor (room 4307) and it was unbelievable. It had a kitchen (of course you never use it because of the all inclusive, but if you wanted to it was there), a living room, a private bedroom with a private dressing area with a jacuzzi and a double sink, a bathroom with another sink area with a shower stall the size of my garage. We had a patio outside the living room and another patio outside the bedroom with a jacuzzi on the patio with table and chairs, 2 lounge chairs, hut with a bed underneath it all very private with beautiful landscaping and shrubbery. I cannot say enough wounderful things about this resort and the staff. Worth every penny. Can't wait to go back.
Room Tip: Rooms on the first floor. Room 4307 was on the first floor and centrally located near all the restau...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
24 February 2012
Dear Rockino,
It is a real honor for me to read your comments about our food, rooms, facilities, and the exceptional service you have received from all our staff.
We are going to be more than glad to welcome you soon for a next “wonderful vacation” at your second home, The Reserve at Paradisus Palma Real Resort.
Best regards,
Rafael Torres
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC