We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

VIK Hotel Cayena Beach – reviews, photos

3.5 of 5
White Sand, Carretera Arena Gorda | n/a Bávaro, Punta Cana 290217, Dominican Republic
Hotel amenities
VIK Hotel Cayena Beach
Ranked #33 of 98 hotels in Punta Cana
4.0 of 5 stars 139 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

139 reviews from our community

    Trip type
Traveller rating
    72
    41
    13
    8
    5
Date Rating
South Africa
Reviewer
4 reviews 4 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“OUTSTANDING ...”
5 of 5 stars Reviewed 30 January 2012
6
people found this review helpful

I found this resort to be a wonderful resort and especially after all we had read about it. I have travelled the world extensively and so at times wonder what people anticipate or expect. Our trip began with Barbaras excellent client services to us (thank you!). The rooms were exactly as the photos showed - perhaps not new but extremely acceptable and comfortable. It was serviced daily and left in great condition. Our $85 p p daily gave us access to all the restaurants and to drinks which is a superb deal. We found the food to be of a high standard and altho i read a lot of bad things about the desserts, there is so much selection with everything in such huge quantities that we never needed dessert! The staff were all extremely helpful and friendly. The beach beautiful. Considering we were there at the busiest time of the year (new year) i can say with all sincerity that we had an outstanding holiday and would love to book to go back soon!

Room Tip: I cant recommend any particular room - however, we did have one overlooking the ocean and on the gro...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Murrae about VIK Hotel Cayena Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Watertown, Massachusetts
1 review
“Terrible rooms and reception service, beautiful beach and pool area”
2 of 5 stars Reviewed 16 January 2012

The beach and pool area was beautiful and relaxing, but the rooms were terrible and the staff in the office were unpleasant and difficult.
There are no "non-smoking" rooms so all of the poorly lit rooms reek of stale smoke. 44 of 47 rooms have 2 double, not queen sized, beds leaving only 3 rooms with king sized beds. Their solution was to tie the two double beds together, but that still left my wife and I sleeping apart on our honeymoon! The mattresses were so bad that we could not sleep through the night due to discomfort and we had horrible back and neck pains. The sheets were paper thin and didn't even fit on the bed so we woke up with skin on bare mattress multiple times.
There are no dressers so we used desk drawers and an old entertainment center to organize our clothes. The drain in the tub did not seal so my wife could not take a bath. One of the keys on the phone would stick so when we called family in the states it took multiple tries to finally get through, but what we did not know was every time we picked up the phone we were being charged $1.29 so it cost us about $15 extra dollars to make only a few calls despite using a calling card.
The pool and beach were great and the weather was beautiful. The majority of the waitstaff and bartenders were friendly and helpful. The all inclusive food and drinks was convenient. The food was average, nothing special but at least it did not make us sick!

Room Tip: No good rooms exist at this hotel.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Brian K about VIK Hotel Cayena Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Grove, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Great couples and family resort!”
4 of 5 stars Reviewed 12 January 2012
8
people found this review helpful

Just came back from cayena beach today and overall had a great relaxing time. My boyfriend and I went and we used his grandmothers timeshare though interval international. It was $85.00 per day each person for the all inclusive price! Since we were useing a "getaway" we were told when we got there that we had to pay for the full 7 days for the all
Incusive price even though we only were staying 5 days, i called the resort prior to the arrival and told them that we were only staying 5 days and they did not tell us about it! I refused to pay for 3 days that I wasn't going to be there for. At first they said they couldn't do anything about it but after I refused even more they said we could down grade to a smaller room to accommodate our request, which we accepted! The room Wasnt that much of a down grade other then not having a kitchenette, we didn't mind at all! The hotel worked with us which I liked! Also my boyfriend had a problem one day and got sick! I suggest u bring medicine such as "emodium" because the medicine at the store in the lobby was 24 dollars! Other then that the hotwl is on a beautiful property facing a beautiful clean beach! Cayena
Beach is a little quiet and a little more private then arena Blanca which is nice if you want to get away from the crowds of people! Staff was great very friendly! Food was good but not great! Il cano was our favorite for lunch and the Italian place for dinner! Bring snacks along with you! Everything pretty much shuts down after 1030pm other then the bar in the arena blanca that only has old sandwiches and left over soup! We were starving at night so we would of liked the grill
Or the buffet to be opened late! Other then that would deff stay here we had a great time!

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Ashley F about VIK Hotel Cayena Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seattle
Senior Contributor
31 reviews 31 reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
“Great service and meals”
5 of 5 stars Reviewed 25 December 2011
9
people found this review helpful

Vik Cayena has the feel of a European boutique hotel. It has its own pool and reception, at the same time it is connected to the bigger resort of VIk Arena Blanca. It is all inclusive and it is well worth. The food in the buffet is like home made. There is great security 24/7. Melanie and Ezequiel at the reception make you feel you are their family. It is much better than the mega resorts along the half moon shape sandy beach. The rooms are very close to the water and you can hear the breaking of the waves on the coral reef at short distance. In the interior there is a nice combination of marble, wood and cotto tiles, very nice decor.
I found out that Melanie and the hotel help some orphanages in the area and if you like you can bring extra clothes and toys for them.
The only down side is that internet was very slow when we were there, but hopefully it will be fixed.
There are plenty of excursions to choose from either directly from the resort or online before you go. We loved Saona Island.

Room Tip: For 2 people rooms 110, 210, 310 are more spacious, have bigger balconies and beautiful view of the...
See more room tips
  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask laurapoint about VIK Hotel Cayena Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CT
2 reviews
4 helpful votes 4 helpful votes
“Loved Cayena Beach”
4 of 5 stars Reviewed 13 December 2011
4
people found this review helpful

Stayed Nov 26 - Dec 3 2011
Great place to relax! Cayena is a separate section from the Blanca however you can use the amenities of both resorts. Staying at Cayena is like being at a country club within a large resort. Service was really good, beach was excellent, resort is kept clean! Only a dozen or so ocean view rooms and we were very lucky to be upgraded to one! The only negative was the comfort of the beds; rather hard but maybe others enjoy that! Met many nice people, many who stay weeks at a time every year!

Room Tip: Building is 3 floors. Lower number rooms will not have an ocean view, for example 101,201,301 are th...
See more room tips
  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask captainbeach about VIK Hotel Cayena Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed VIK Hotel Cayena Beach also viewed

VIK Hotel Arena Blanca
3.5 of 5 stars 1,135 Reviews
Punta Cana, Dominican Republic
Show Prices ABS:HotelCheckRates-d279809?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Iberostar Grand Bavaro Hotel
4.5 of 5 stars 1,312 Reviews
Punta Cana, Dominican Republic
Show Prices ABS:HotelCheckRates-d1233228?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Melia Caribe Tropical
4 of 5 stars 3,969 Reviews
Punta Cana, Dominican Republic
Show Prices ABS:HotelCheckRates-d149399?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 98 hotels in Punta Cana, ranked by popularity »

Been to VIK Hotel Cayena Beach? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about VIK Hotel Cayena Beach

White Sand, Carretera Arena Gorda | n/a Bávaro, Punta Cana 290217, Dominican Republic
Price range (per night):* INR11,369 - 15,939

Owners: What's your side of the story?

If you own or manage VIK Hotel Cayena Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
VIK Hotel Cayena Beach
Show the lowest price for this hotel (from our partners)
Show Prices