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Iberostar Dominicana Hotel – reviews, photos

3.5 of 5
Playa Bavaro | Higuey, Punta Cana, Dominican Republic
Hotel amenities
Iberostar Dominicana Hotel
Ranked #16 of 98 hotels in Punta Cana
4.5 of 5 stars 1362 Reviews
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1,362 reviews from our community

What travellers say about this hotel
  • Very good(39)
  • Steak house(17)
  • Star Friends(16)
  • Great time(13)
  • Pool area(12)
  • Other resorts(11)
  • Gourmet restaurant(11)
  • Junior suite(10)
  • Friendly and helpful(9)
  • Would highly recommend(7)
Traveller rating
    730
    406
    137
    60
    29
Only show reviews for Family (341) | Couples (491) | Business (4)
Date Rating
Nanaimo, Canada
1 review
5 helpful votes 5 helpful votes
“Punta Canada Rocks !!!”
5 of 5 stars Reviewed 11 February 2012
5
people found this review helpful

What a blast! Excellent food. We enjoyed the buffets as much as we enjoyed the a la carte restaurants. The staff were so much fun! Josefa, Rosie, Carlos and Caesar were among a few of our favorite servers who worked day and night...breakfast, lunch and dinner. They were full of smiles and hugs! The bartenders at the beach were fabulous. Randy, Israel and Francisco you guys are awesome and great singers. The Entertainment (animation) team has so much energy and it was so infectious. You all work so hard and we really appreciated it. The show each night was excellentay! Michael Jackson and the Grammy show were the best but the others were great too. The beach was amazing. You can walk for miles each way. We have been to Mexico but definitely beaches are way better here in Punta Cana. The snorkeling in front of the dive centre (at our hotel) was fantastic and free...We took bread out with us to feed the fish and we were surrounded by all types. The safari day tour of the city was awesome, too. We got to see everything from school kids, farming, horseback riding, etc. It was well worth the money. Our hotel room #4265 had a beautiful view of the pool and garden maze. It was so lovely. It was central to the beach and restaurants. The fridge was always stocked and the room was updated and clean every morning. This is our second time at an Iberostar resort. The first one was in Mexico at Tucan in Playa del Carmen. We would definitely go back to either one! The Iberostate golf course is a great track, as well. We did a lot of trip advisor researching before booking this and we are very happy we chose this resort. Have fun and remember you are a guest in this country. Try to learn a little spanish. It goes a long way! They really appreciate it and it is a lot of fun.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask islandfun94 about Iberostar Dominicana Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward Sanchez, Quality Manager Iberostar República Dominicana at Iberostar Dominicana Hotel, responded to this review
21 February 2012
Dear Guest Islandfun94,
We would like to thank for writing a comment on Tripadvisor about your experience during your stay at Iberostar Dominicana Hotel. In the name of Ms. Kawana Polanco, Hotel Manager, and her team, we would like to thank you for choosing our hotel for your vacations.
It is a pleasure for us to hear that you appreciated the hard work and friendliness of our staff members. In Iberostar we are committed to provide the best service. We are glad to hear that we achieved our commitments with you. We appreciate that you highlighted some names such as Josefa, Rosie, Carlos and Caesar, in the buffet; Randy, Israel and Francisco, in the beach bar; and our star Friends. They will be thankful to hear your kind words toward them.
We are looking forward to welcome you back again, please contact us before arrival to help you to enjoy your next vacations with us,
Kindest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prospect Heights, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
“Great tropical getaway”
5 of 5 stars Reviewed 7 February 2012
10
people found this review helpful

This was our first time to Punta Cana and it was a great vacation. There was always something going on and the staff worked so hard to ensure a good time. Good food, premium drinks and lots of space to relax and let go.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jlg__83 about Iberostar Dominicana Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward Sanchez, Quality Manager Iberostar República Dominicana at Iberostar Dominicana Hotel, responded to this review
15 February 2012
Dear Guest,
First at all I would like to thank you for having chosen Iberostar Dominicana Hotel as the destination for your first vacation to Punta Cana, also for taking the time to post your comments about your stay among us.
In the name of the Iberostar Dominicana Hotel Manager, Ms. Kawana Polanco and her team; I would like to express how honored we are to read that you had a great experience with us, especially for being your first time in this country. It is a pleasure for us to read what you stated in your review about the Premium quality and variety of food and drinks served in our restaurants, buffets and bars; and the excellent service provided by the staff members of hotel. I will certainly forward your positive comments with our staff.
We kindly ask you to write us before your next visit; it will be a pleasure for us to welcome you back.
With regards,
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methuen ,MASS
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“disapointed”
3 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

as this hotel was beautiful with nice clean rooms and grounds . The staff was not English speaking nor did they try to speak it. the only English speaking was the concerege and check in desk .I know all inclusive food has its challenges but this hotel didnt even get the fruit down It was rotten most of the time the food was also not rotten but not edible on the good side i lost 5 lbs that week with out even trying .I personally will never return.

Room Tip: we stayed in the rooms by the pool it was good location
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  • Stayed January 2012, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask SICKOFWEATHER about Iberostar Dominicana Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward Sanchez, Quality Manager Iberostar República Dominicana at Iberostar Dominicana Hotel, responded to this review
15 February 2012
Dear Guest,
First at all, I would like to thank you for choosing Iberostar as the destination for your vacations, also for taking the time to post a review about your experience among us. In the name of Iberostar Dominicana Hotel Manager, Ms. Kawana Polanco and her team, I would like to express how distressed we are to read that we could not fulfill all your expectations regarding the good quality of our services and facilities.
In Iberostar we are committed to provide an exquisite gastronomy to our beloved guests. In fact, the excellent quality of products is one of the points our guests appreciate in their reviews. We feel sorry that you have experience the opposite. I assure that your concerns are already sent to the corresponding departments; and we are taking measures to avoid this kind of experience in the future.
We will be honored to welcome you back again and shows you our improvements. Please contact us for further assistances.
Yours sincerely,
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Canton, MI
1 review
11 helpful votes 11 helpful votes
“Excellent vacation!”
5 of 5 stars Reviewed 6 February 2012
11
people found this review helpful

MY husband and I went to Punta Cana for our 15th wedding anniversary. We couldn't have picked a better place than Iberostar Dominicana (Iberostar Punta Cana is a hotel right next to Dominicana and you share everything. The hotels are interchangeable.) The service and friendliness of the staff was amazing (Omar at the front desk is amazing-friendly, funny, and incredibly helpful. He deserves a promotion, Iberostar!) The Star Friends entertainment group is high-energy, non-stop enterntainment from morning through the evening.
We stayed in room 4247, and the oceanview was so nice. The bed was very comfortable, and the room service staff make cute heart, swans, etc.. out of towels every day for you.
The beach is beautiful, and you do not need to get up real early in the morning to get a beach chair and cabana. There seemed to be plenty of spots available every day we were there. Take out a Hobie Cat and cruise in the water!
The food was amazing. WE were just as impressed with the buffet restaurants as we were the a la carte dinners we had in the evening.
We have been to the Bahamas, Cancun, Cozumnel, and the Riviera Maya with all-inclusive trips, and this was our favorite hotel and experience yet!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Denise M about Iberostar Dominicana Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward Sanchez, Quality Manager Iberostar República Dominicana at Iberostar Dominicana Hotel, responded to this review
15 February 2012
Dear Denise M,
I would like to thank you for choosing Iberostar Dominicana as the destination for your 15th wedding anniversary, also for taking the time to post a review about your experience among us. In the name of Iberostar Dominicana Hotel Manager, Ms. Kawana Polanco and her team, I would like to express how proud we are to read that after being to the Bahamas, Cancun, Cozumel, and the Riviera Maya with all-inclusive hotels, and this was your favorite yet.
Thank you for highlighting out the personal service and friendliness of our staff as well our outstanding cuisine and varied gastronomy. Those are very important aspects for us and the key to the success of our services and facilities. I assure you that Omar at Front Desk will be happy to hear that he left a good impression in your stay.
We are looking forward to welcome you back again, please contact us before arrival to help you to enjoy your next vacations with us,
Kindest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Littleton, Colorado
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
“Iberostar Dominicana is a true delight”
5 of 5 stars Reviewed 5 February 2012
7
people found this review helpful

Wonderful paradise!! Animation entertainers were warm, friendly and inviting. They made us feel like they truly loved their jobs. The nightly entertainment was very good. The hotel wait staff and maids worked hard to please. Somthing fun to do at all times..the snorkeling right outside was not the very best but well worth doing. Several varieties of fish and the snorkel equipment is included. Great Food especially at the steak house and general buffet. Rooms are clean and beds are comfortable. The manager was constantly circulating around chatting and checking on the service. We left all of our money and passports in the safe wide open it was safe and sound when we returned. The maid service was there while we were gone. Wonderful paradise!!!

Room Tip: We used a travel agent and Apple Vacations. The Apple rep Carlos was great!
See more room tips
  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Jan B for Punta Cana
Ask Jan B about Iberostar Dominicana Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edward Sanchez, Quality Manager Iberostar República Dominicana at Iberostar Dominicana Hotel, responded to this review
15 February 2012
Dear Guest JanB,
We would like to thank for writing a comment on Tripadvisor about your experience during your stay at Iberostar Dominicana Hotel. In the name of Ms. Kawana Polanco, Iberostar Dominicana Hotel Manager, we would like to thank you for choosing our hotel as your destination for your holiday.
It is a pleasure for us to hear that you appreciated the kindness of our entertainment staff, that you not only enjoyed their company during the day but their excellent shows during the evening. We are also very thankful for your kind comments towards the rest of our staff members. They will be proud to know that they left a remarkable impression in your holiday.
We are looking forward to welcome you back again, please contact us before arrival to help you to enjoy your next vacations with us,
Kindest regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Iberostar Dominicana Hotel

  • Iberostar Dominicana
  • Punta Cana Iberostar
  • Iberostar Dominica
  • Iberostar Dominicana Punta Cana
  • Iberostar Punta Cana
  • Dominicana Hotel
Address: Playa Bavaro | Higuey, Punta Cana, Dominican Republic
Price range (per night):* INR9,195 - 18,502

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