This place is amazing and perfect for people who want to relax and de-stress. I will definitely go back. The grounds are beautiful, but they don't compare to the staff. They were all so happy, easy to talk and joke with, and we came away with several email addresses and phone numbers so we could continue to keep in touch. Our favorite was Antony, who actually works as one of the salesmen for the Seaquarium Excursions. He is wonderful - honest, funny, and trustworthy. He was our favorite and we talked with him everyday on the beach. Just a wonderful, wonderful person. I can't say enough about him. Next is Gregorio, who works as a bartender in the Square Lounge Bar, as well as the Fun Pub. What a skilled bartender! He can make you literally ANYTHING! (except a fuzzy naval - couldn't find one person at the resort who knew how to make that! LOL) but he is very knowledgeable and everything he made for us was awesome. He was so much fun and you definitely have to check him out if you go. I really hope he's still there when we go back. We got his phone number, so hopefully we can at least find out where he's at when we return! Next is Heribert, who was working in the American Grill. Very interactive and treated us ladies like queens. The 5 women in our group fell in love with him instantly! He's a lot of fun, very good at his job, and knows how to have fun. He also takes excellent pictures! He took several good ones of our group. You can tell he highly enjoys his job. Jessy, in the business area of the resort, handles internet access, etc. He is great as well. Very fast, very professional, and has a great sense of humor.

I will return, not simply because it's a beautiful resort with every comfort imaginable, but mainly because my husband and I fell in love with the people who work there.

We just got back from a 2 week vacation. We had a great time. This was our 5th time to the Melia. I always wondered why some people would go year after year to the same resort. Well I know now this hotel has everything you could want on a vacation. There is something for everyone.

From the time you arrive the people are wonderful. The first greetings are from the bell boys who look after your luggage then it is on to check in. The staff on the checkin desk I always figure are very important as they are the ones you will talk to about your room. They do their very best to accomodate you on your request. We were travelling with another couple and needed two rooms in the same location. This was not a problem when all was done the four of us were off to a great vacation.

I am always surprised when I read a review that is negative on this resort or hear people complaining about something. When you ask if they have mentioned it to anyone they say no. How can you help someone have a great vacation or make them happy if you don't know theyare having a problem. I talked to a lady who was in our building she had stayed there the year before and loved it, she said they would not be back next year. I asked what the problem was and she said they were not happy with their room as it was noisy. I suggested she talk to the front desk and see what they could do for her she didn't know if it would be worth it. Two days later I bumped into her at breakfast and she was so glad she bumped into me. They moved them to a different room and they were very happy. This is what I mean why do people complain and say bad things about places and people without talking about their issues first.

My spanish is terrible, I can get you a beer and say hello. So why would I complain about someones English. Hey, do we forget these people speak several different languages and deal with thousands of people on a weekly basis. I think they are great people, friendly and always smileing. From the gardener's to the managers I can only say you get a 10 + from us.

The only suggestion I had for the resort when asked was that a hand rail on the stairs going into the pools would be a good thing to have. I mentioned this as I noticed some older people having a problem getting in and out of the pool, and thought it could be a safety hazard. So maybe when we return next year we will see hand rails at the pool. I'll let you know.

So for us we will continue to return to the Melia because it is like returning home. Thanks to all the staff at the Melia Caribe Tropical for another wonderful vacation.

Paul and Judy

We had a great time at the Melia Caribe Tropical! What made it most enjoyable were some of the staff that made our trip memorable. We first met Gregorio Tejeda....this guy was awesome. He was the bartender at Square Lounge Bar and also at Fun Pub. You can tell he really loves his job and making new drinks, by far the most well-rounded bartender on the resort! He knew what he was doing and we looked forward to seeing him after dinner just about every night. Then there was Antony who gave us our excursion for the walk on the sea floor. The excursion was ok but I enjoyed Antony's personality even more. He works on the beach and would stop by every day to say "Hi" and make conversation, he also helped us find some things outside the resort as well which was very helpful. Both of these guys have the best personalities you could ask for and were more than welcoming! We'll definitely be looking for these guys next time we go back!

We are middle aged people, we have been there six years in a row - you get to know the staff very well - two people that I would like to recognized are Rosa Jimenez - we have been sitting at the same table for breaskfast and lunch every day and she has treated us like family and the same goes for Yulinigue Ozoria. We think you have a great group of people working for you. Please keep up the great job.