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Reviewed 11 March 2012

My wife and I have been going to Punta Cana for the past 14 years and have always stayed at the Paradisus Punta. Why you may ask? Simply put: the best beaches, the best people and great hospitality. It is rare to find that combination at any of the other resorts on in Bavaro. Yes, there have been some ups and downs over the years. However, the management has a passion for the resort and it shows with the improvements that have been made over the years.
Paradisus has many employees who have been with the resort for more than 13 years. Upon arrival each year we receive plenty of hugs, handshakes and smiles from staff who remember us. This ranges from bartenders, waiters, housekeeping and even the gardeners! Also, there are many returning guests that we see year after year after year. All this makes the vacation experience extra special.
We have seen many changes over the years at Paradisus to include the continued development of the property, Royal Service, and the addition of the Reserve section. The restaurants continue to have excellent meals. The chefs are fantastic and when given the opportunity prepare very special meals.
While there are many employees who enhance our time at Paradisus we would like to mention a few: Juan Castillo (head of the bars) Lenin Mora (Gabi bartender), Juan Batista (Gabi bartender), Juan Cruz (Pool bartender), Marcelo (Bartender), Maria (Bartender), Lorenzo (Bartender), Fernando (Bar Mgr), Socrates (Bar Mgr), Hector Santana (waiter), Chrissy (waiter), Daniel Encarnacion Furcal (waiter), William (Chef), Bartolo (Executive Chef), Richard (Restaurant Mgr), Lillian (Romantico), Lillian (Vita), Carlos (Restaurant Mgr), Maiker (Mikey), Ramone, Emilio, Juan Carlos (Restaurant Mgr) and many, many others.
Paradisus Punta Cana embodies what the Dominican Republic is all about, friendly people, beautiful beaches and great tropical weather. While there has been overdevelopment with many new hotels on the strip, this hotel still has the charm and the vibe that is what a vacation in Punta Cana, DR is all about!

Date of stay: February 2012
  • Trip type: Travelled as a couple
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3  Thank Larry K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 March 2012

This was our first trip to the DR. We stayed in a junior suite in the main section of the resort (not the Reserve) The room was always clean. Bar fridge was refilled with water/pop/beer daily Our room close to the beach/pool.The beach/pool was absolutely gorgeous.always clean . Plenty of lounge chairs and beach beds available.Beautiful well-kept grounds.i felt like i was in another world looking at all the flowers and palm trees.Food was ok.My husband enjoyed the different varieties of fish that was available. Bartenders/staff /workers were always friendly,they always had a : HOLA; for you when you walked by. All in all the whole resort is beautiful .i look forward to coming back to this resort.

Date of stay: February 2012
  • Trip type: Travelled with family
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2  Thank Sabine H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2012

The people here were wonderful especially ,Jorgeluis Viloria Ramirez
he was always cheerful and quick to get us a drink .The drinks were the best !!! We stayed at the Reserve ,very nice. There was enough different resturants to please everyone. I would diffiently go back .

Date of stay: March 2012
  • Trip type: Travelled as a couple
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3  Thank tricia195929850
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2012

This is our 3rd trip to this resort. We stay at the reserve and always have an amazing time. We love MIKEYon the beach he is such an assett to the resort. Always friendly and helpful knows 8 different languages. Thank you Mikey for all that you do. You made our vacation fun. We come for the beach this year we are wrapping up an 8 day stay here (going home tomorrow) and look forward to coming back.
The reserve is always amazing the room is very comfortable love the bed. Everyone that we come into contact with that works for the resort is always so gracious and friendly. You are treated so well here I cannot say enough about this resort.

Date of stay: March 2012
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Thank Torimcnally
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2012

Stayed at The Reserve and certainly enjoyed the suite. We found it to be spacious, modern, functional, very clean and the service very good. It is somewhat far from the beach and transportation is best described as very sporadic! Fortunately, the walk is nice and enjoyable! Found the food to be good at all the a la carte we visited with very special high praise for Vento (twice) Romantico and QI. Found the buffets; Ciel and El Marino on the beach and Gabi at the reserve have good food but limited selection and variety. We thoroughly enjoyed the selection of house wines, even at the buffets.
The service was good and cordial and like at all holiday travel destination a tip goes a long way!
The sales crew to get you to purchase Melia’s version of Time Share are quite aggressive at recruiting but a FIRM NO will stop the pestering!
We liked the place enough to accept the offer to attend the presentation but after close to 3 hours, felt that I was being pressured way too much and decided to walk out and check our options to purchase at a later date!

Room tip: The suites at The Reserve are VERY nice but you may want to get first or second floor if you are facing the pool since the setting sun renders the balconies of the third floor a virtual oven between 5 and 7PM
Date of stay: February 2012
  • Trip type: Travelled as a couple
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1  Thank Ottawaandrew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PARADISUSPuntaCana1, General Manager at Paradisus Punta Cana, responded to this reviewResponded 15 April 2012

Dear guest,

I would like to extend you my gratitude for selecting us to celebrate your vacation and for sharing the impressions of your recent stay. I am happy to know that in The Reserve, you have found the perfect place for a relaxing and quiet vacation.
I feel proud to know that each one of my staff participated in making your stay more enjoyable by providing you with excellent service.
I and all the Paradisus Punta Cana team await you soon at The Reserve for a next unforgettable vacation.

Best regards,

Francisco Canstillo
General Manager

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