My husband and I and another couple stayed at the Paradisus from Feb.2-Feb.6. First let me say we had a wonderful time! Compared to other all inclusives, this property was by far the most beautiful! Grounds very lush, beach gorgeous,(strong waves=lovely beach sound), not good for snorkling, had no reef barriers.
The best tip I can give is simple. Ask for what you want and they will give it to you. The staff is professional and friendly. Most of the time we tipped $1 or $2, because they earned it!
We did not want to pay extra for Royal Service or the Reserve, so I requested a remodeled room near the beach. We got a updated room,near beach in building 32(next to our friends). Room had a beautiful gardenview and a lounging bed right outside our patio! Try to stay away from rooms in buildings 20-24, they are on a busy trolley street.
Housekeeping, hit and misses, had to ask for beer to be put in fridge, and they forgot to clean one day and did not leave me coffee packets! I am a very laid back person but this is the one thing I have to have! So I called right before we left for dinner and asked for extra coffee packets and they were in the room when we returned.
Food: overall good. You must make reservations at Sakura, great food and awesome entertainment. Shout out to Santiago, he not only prepared our food, he brought out his guitar and sang and we all ended up dancing.Best night!
Drinks: You must try the local drink mamajuana. Shout out to Juan the swimup bar guy, he makes the best dirty banana monkey drinks! Love him!
Overall, a great time. Just remember this is a spanish speaking country with many guests from all over the world. We partied with Russians, Germans, and locals and none of us spoke each others language, but that was the incrediblile thing, it didn't matter! It was hilarious!
Go and enjoy! We would stay here again. If you have any questions please ask!
Room Tip: Request remodeled room near beach.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 February 2012
Dear Guest,
I would like to thank you for choosing Paradisus Punta Cana Resort for your vacation, as well as letting us know about your recent experience. It is a pleasure to have direct feedback from our guest because this allows us to monitor and improve the care and service we provide to our guests.
It is truly a pleasure for me to know you had a memorable stay at our hotel and that you appreciated the effort and dedication of our staff.
Once more, thank you for share your impression and I hope to have the pleasure to welcome you again at Paradisus Palma Real Resort.
Sincerely,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC