We just returned home from the Ambar. There were 4 of us and we met another couple there. We had a great time.
Arrival was crazy at the airport because at least 3 planes had arrived at the same time but once we got through and retrieved our luggage the rest went smoothly. We took the bus instead of a cab as it was included in our package. Check in was a breeze.
We had requested rooms close together in the suggested buildings of 60, 64 or 67 as they were closer to the pool and beach. We didn't get them, we were in 69 but we did get the top floor. Our friends were just down hall from us but their room faced the other side of the building and they had no view whatsoever. They went down the next morning to request a change, the staff were very accommodating and moved them to building 61 in a corner room. A lot of reviews suggest buildings 60, 64 or 67 but we found that it doesn't really matter as the walk to the pool or the beach is not far from any building.
The rooms are very spacious and were kept very clean. Our patio door didn't lock but I saw one of the workman the first day and mentioned it to him and he came right in and fixed it. Until he did that, we just put the umbrella on the floor at the patio door to keep anyone from being able to open it. Also, being on the 3rd floor we were not too concerned. We found the bed quite comfortable, they are a little firm but not enough to cause any discomfort. I took the advice from other reviews and did make use of the pillow service. Loved the camomille pillows, I swear they were the reason for such good sleep. The mini bar is well stocked and they have no problem adding more of what you like. I called once to ask for some more pepsi and they brought me 5 bottles, after that they kept pepsi and water well stocked.
The pool area got quite crowded but we spent most of our time on the beach and had no problem getting chairs in a spot we wanted. They don't have a very big drink menu but if you have a favourite and you know what is in it they will make it. There was some seaweed but the water was rough a few days so that is to be expected. I loved that we could walk down the beach either way for what seemed like miles.
There are no complaints about the food. We ate at 2 a la cartes, the Maiko which was very good and Don Pablo which was excellent. The buffets were also good, enough of a variety the you could always find something you liked. Some people say they are all the same but hey, it's a buffet. The only complaint I would have is that it was difficult to make up a salad and there weren't always salad dressings.
It is true, night life at the Ambar does end early. We were okay with that as we are basically morning people. We did enjoy sitting at the lobby bar in the evening and closing it up. It was nice and relaxing, chatting with friends and enjoying the evening. The staff were fun and getting drinks was no problem.
The one negative is the trolley system. Even if the trolley is full, they still sit there and wait. If you are going to use the trolley around 5:00 to go up to the Bavaro you are best to get on it while it is empty going towards the beach and turns around because if you wait for it to come back it will be full.
All and all we had a great time in a great place and would not hesitate to return.
Room Tip: The corner suites have a larger balcony.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC