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Lifestyle Holidays Vacation Club Crown Villas – reviews, photos

3.5 of 5
Cofresi Beach, Puerto Plata, Dominican Republic
Hotel amenities
Lifestyle Holidays Vacation Club Crown Villas
Ranked #14 of 48 hotels in Puerto Plata
3.5 of 5 stars 81 Reviews
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81 reviews from our community

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Waltham, Massachusetts
1 review
16 helpful votes 16 helpful votes
“I didn’t realize h*ll had such nice weather…”
1 of 5 stars Reviewed 16 February 2011
16
people found this review helpful

Let me begin by saying that if dinner at Applebees is your idea of a fancy night out, then stop reading. If you drink Boone’s Farm flavored “wine” because you enjoy it, and not because you’re underage and it’s the only alcohol you’re able to procure from the local grocery store cashier who’s stopped caring because, well, he’s a grocery store cashier… don’t bother reading the rest of this review.

The Lifestyle Holiday Vacation club is the single worst vacation destination we’ve ever experienced. DO NOT COME HERE. The resort has numerous buffets and restaurants, each one worse than the last. We had to pay around $80 per person, per day, for the all-inclusive package, which included food and drinks. At this price, we assumed it would be an enjoyable experience … we were wrong.

The main buffet area had a pathetic selection of dishes. At these prices, you’d expect a wide variety – what you got was 8-9 different items served over, and over, and over again. That wouldn’t be too much of a problem if these dishes were any good. But they were garbage – badly prepared, badly cooked, badly seasoned. After a couple of meals at these buffets, your main goal becomes finding the least disgusting items available. Typically, these ended up being the boiled vegetables. Imagine paying $80/day for your meals, and purposefully choosing to eat only boiled vegetables. I went on this vacation to planning to lie on the beach and get fat off all the food and drinks I could handle. Instead, I ended up losing weight.

They have four main restaurants on the property that non-VIP guests have access to. I personally went to 3 of these restaurants. The first one we went to was Bellini, their “Italian” restaurant. We started with their pizza appetizer –one bite was all it took to convince us to throw away the rest. I don’t know what they used to make it, but it wasn’t cheese. The rest of the meal was poor at best – at the end of our trip, I rated them a 2 on a scale of 1-5 (5 being the best). Sadly, this turned out to be the best meal I had that entire week. The Blue Lagoon looked like a nice restaurant, with a view on the ocean. But again, the food was terrible, and it gave members of our party food poisoning. Unless you’re willing to risk several days of explosive diarrhea, avoid this restaurant at all costs. On our last night of the trip, we went to Indochine, their version of the Chinese restaurant. My only feedback here is that this restaurant should be burned to the ground.

In keeping with the standards set by the dog food they tried serving us, they paired it with equally horrific wine. Every dinner, they’d come by and try to fill your glass with either red or white “wine” produced domestically in the Dominican Republic. There’s a reason why the Dominican isn’t known for its wine – because its sewage. To make matters worse, they store their wine in open shelves in these open air restaurants, exposing them heat and humidity. This turns the wine from sewage, into really bad sewage. I know that statement is redundant, but this resort found a way to make it happen. Even the mixed drinks were terrible – the bartenders had no idea what they were doing. Plus, all of the liquors they used were the lowest quality bottles I’ve ever seen. These are the kinds of bottles I would expect homeless drunks and crack addicts to say to themselves – I think I’ll save my money to buy something better, like Mad Dog 20/20.

The entertainment in this place was almost as bad as the food and drinks. The only reason I say ‘almost’, is that we weren’t subjected to it every day and night. There’s a single crew of dancers/entertainers that performed at the resort’s amphitheatre, as well as in other locations like a nighttime show at the main pool area. These dancers had the collective skills of a third grade talent show. There’s a possibility that they might have some unseen talent, but it was impossible to see through the ridiculously bad choreography. I haven’t even mentioned the idiot MC’s – these guys should either be fired, or put in positions that have zero contact with the guests, like cleaning up all the vomit from the guests who ate at the Blue Lagoon restaurant. At least then, they’d be doing something worthwhile.

If you’re not a VIP guest, meaning that you haven’t yet been suckered into their buying a timeshare upgrade, you get harassed several times a day by sales people patrolling the grounds looking for guests to pitch to. They’re like a roving pack of hyenas, just not quite as pleasant. These guys are relentless – they attack you everywhere on the property, even while you’re sitting at your own table in the restaurants. I was even harassed while sitting on the balcony of my own room. No matter how politely you try to decline, they keep pushing. And if you simply decide to walk away, they verbally abuse you in Spanish.

To be fair, the rooms were spacious, and housekeeping did a good job of keeping everything clean. I was told by others in my group that the massages they got at the spa were decent. And the weather was practically perfect for the entire week we were there, but that can hardly be credited to the Lifestyle resort.

All in all, this resort was the worst place I’ve ever stayed. We wouldn’t go back if they gave us a free week and paid for our flights. The only reason I’m rating this place 1 star is because there’s no option for giving 0 stars. STAY AWAY!

  • Stayed February 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
1 review
9 helpful votes 9 helpful votes
“Tell only your worst enemies ....”
1 of 5 stars Reviewed 1 February 2011
9
people found this review helpful

"Their moto is tell only your best friends"
I wouldnt unless you want all your friends to hate you.

Firstly do not go here unless you WANT to buy a time share. That is the only time anyone cares/shows genuine interest about you at the hotel is when they are trying to get you to attend a presentation !

Generally I am NOT one to complain, but I honestly was happy to leave my hotel everyday and go into town, and get away. They have a bracelet system (that you can pay to upgrade) we are from Canada and didnt realize that. We basically paid full price for the worst level, and others got in a deal at cheap carribean and paid $10 a night, and were treated better.

So basically we had limited access to this hotel grounds. The first night we got there, there was no entertainment because there was a beach party for VIPs, one we couldnt go to, and the staff didnt feel like performing. (they were not that great when we did manage to catch a show, so no real loss) Also we were not allowed various alcohols like rum cremes, or anything similar to tia maria, or kaluha. This is the first All inclusive resort I have been to where they restricted many alcohols.

The website says you can use their bikes, but they are in REALLY bad condition - no seats, flat tires, etc, and you cant take them off the resort.

The sand and beach is also not very good. Punta Cana is MUCH nicer - weather, and beaches.

Lol, also we had security come to shut us up at 9pm at night for talking to an older couple in the hall yet, the music from the empty disco booms til 2 am.

  • Stayed December 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Oakland, California
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
52 helpful votes 52 helpful votes
“Never again”
1 of 5 stars Reviewed 31 January 2011
8
people found this review helpful

We were VIP which means nothing because every other guest is VIP. It just meant that we weren’t limited to the buffet, nicer pool and nicer beach facilities.

As others have stated, food and drinks were awful. The only decent place was the VIP restaurant, but you can only reserve once during a week stay. The food at the VIP party was good too. We weren’t able to get a reservation at the seafood restaurant. The sushi on the beach was okay.

Overall service is spotty. Housekeeping was inconsistent. We tipped housekeeping to get better service, instead it got worse. They would take our towels, but not give us new towels. We had to call for new towels almost daily. Sometimes they would stock our fridge with just water, sometimes with water and beer, sometimes with nothing at all.

Even if you are VIP there is no concierge service. They would deter us from leaving the resort at all. They refused to help us finding any restaurants off the resort.

I wish we would have rented a car. We never left the resort. The taxi fare into town is ridiculously expensive.

We only used the pool at the VIP World. It was the nicest pool on the whole resort. Service was spotty there as well. The waitresses didn’t come by a lot to take orders. You’re better off just going to the bar. The food at the pool is not good and always came cold.

The beach was disappointing. This was my first time in the Caribbean and was hoping for white sand and clear water. Reserve your bed early. This is the type of place where people get there at the crack of dawn to reserve their spaces by placing a towel and a book on the best beds.

Watch out for those golf carts. There were little kids not supervised by their parents driving golf carts all over the resort at the highest speeds.

Will never go back again.

  • Stayed March 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sault Ste. Marie, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
“A Real Vacation!!!”
5 of 5 stars Reviewed 3 January 2011
6
people found this review helpful

My husband and I met up with 9 friends and stayed in a large beautiful villa. It was spacious and kept clean by staff - inside and out. We stayed for 7 days... but could have stayed way longer! We all got "gold" braceletts for $57.00 each, which covered: our meals at any of the many restaraunts/bars + a chef came at 9am and cooked breakfast right in our kitchen every day, + unlimited drinks at any bar/restaraunt/ in our villa + access to the casino,etc. Once a week there is a huge welcome dinner put on, on the water front for everyone at the resort. It is amazing!
ALL food was great. ALL service was great. The resort is HUGE. We were also given a gulf cart for trasportation, which came in handy, because there were so many places to go. Beautiful brand new spa/gym. Lots of additions...lots of constuction...getting even bigger and better as we speak.
Only problem we had in 7 days, was that the ATM machines were empty for 1 1/2 days... should have brought more American funds with us, just for shopping & tipping.
We will definetly return though! * Lots of pics. and great memories!!!

  • Stayed October 2010
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amherst, New Hampshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Not recommended”
3 of 5 stars Reviewed 2 January 2011
3
people found this review helpful

Seems lovely at first. Staff is gracious and resort is well maintained. Value seemed good for all inclusive. We had done an exchange through RCI and had two villas. We did go to the sales meeting, and they did not exert too much pressure. However once we said no, the level of attentiveness dropped dramatically. Food was poor at all the restaurants. Drinks were terrible. Resort was quite noisy with helicopter flying overhead constantly, motorcycles and trucks driving and lots of exhaust fumes from these and the golf carts. Seems not designed to walk around - every one is riding. Our shower constantly flooded the bathroom. Most offensive is the fact that some beaches, restaurants and pool areas are off limits if you are not a certain level.

  • Stayed December 2010, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Lifestyle Holidays Vacation Club Crown Villas

  • Lifestyle Crown Residence Hotel
  • Hotel Lifestyle Crown Residence
Address: Cofresi Beach, Puerto Plata, Dominican Republic
Price range (per night):* INR9,641 - 17,555

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