We just returned from a 5 night stay and loved it! We had 2 villas for our party and were amazed the whole time. No one wanted to leave. We will be back! No problems with check-in or out. Round transportation from the airport. Food was hit or miss but we had a great time. Pools were amazing. Beach was nice. I travel a lot but this was by far the best vacation ever!

I forgot to mention this in my other report. I was very pleased when I found out what this resort does at Christmas time for the children who are not able to enjoy the food and fun our family's experience at that time. They bring 500 children to the resort and give each one a t[shirt dinner and a gift when they leave, plus all kinds of entertainment. You should be very
proud of your staff and what you have accomplished in making this resort the best in your area. thanks again from our family The Copping's

My family and I just returned from a two week vacation here, and we had a wonderful time! We stayed in a villa that was impeccably clean, spacious and elegant. Our private pool was cleaned every morning, breakfast was served by our private chef and every bedroom not only had a king-size bed but also an en suite bathroom that was spacious, tiled in marble and featured a vessel sink.

We loved eating at the newest restaurant, Rodizio, where we had a parade of delicious grilled beef, pork, chicken and turkey carved right at our table. The service was attentive and sincere; anything we requested was delivered with a smile. The buffet restaurant, Casablanca, featured really delicious homemade soups, fresh salads, yummy meats and chickens and incredibly scrumptious ice cream every day. Dominican cafe con leche topped off every meal.

I loved lounging in the king-size sun beds on VIP beach. They keep me off the sand, have curtains that shield me from the tropical sun, and are comfortable enough for a nap. The beach isn't stark white, which means I can look at it as the glare doesn't hurt my eyes like a white sand beach does. My kids had fun in the waves and made a sand castle with turrets and rooms.

Every time we requested something like a drink, a snack, a ride or had a question about WiFi, the staff was very willing to help and seemed genuinely pleased to be of service. They appear to really enjoy working for the resort and frequently say, "I work for you," which tells me they have been trained and managed well.

We just love our vacations here. This was our fourth and we expect to return many more times.

this hotel did not except my prepaid confrimation for this hotel because the party with me was from the dominican republic. They wanted me to pay more money although I had paid reservations. They did not honor my reservations and turned me out into the street.