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Barcelo Puerto Plata – reviews, photos

3.5 of 5
Playa Dorada | PO BOX 54, Puerto Plata, Dominican Republic
Hotel amenities
Barcelo Puerto Plata
Barcelo Puerto Plata
Barcelo Puerto Plata
Barcelo Puerto Plata
Barcelo Puerto Plata
Barcelo Puerto Plata
Ranked #12 of 48 hotels in Puerto Plata
3.5 of 5 stars 1523 Reviews
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1,523 reviews from our community

What travellers say about this hotel
  • Very good(24)
  • Coco bongo(15)
  • Great time(14)
  • Snack bar(11)
  • Premium Club(6)
  • Really good(5)
  • Would highly recommend(5)
  • King size(4)
  • Prestige Class(4)
  • Beach vendors(4)
Traveller rating
    357
    509
    285
    192
    180
Only show reviews for Family (247) | Couples (474) | Business (13)
Date Rating
Peterborough
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Really bad resort”
1 of 5 stars Reviewed 11 February 2012
3
people found this review helpful

This was my worst vacation ever!! Rooms were dirty and are in bad need of updating. Faucet came right out of the wall, toilet didn't work and required two attempts at fixing. Took two days to get our room changed. Food was awful - all four of us were sick. The Asian Restaurant was very good but the other al a cartes were disappointing. All the bad things you read are true about this resort. The only good reviews seem to be from people who upgraded to premium. The disco goes until 4 a.m. so sleeping is difficult - have lots of drinks before you go to bed!! We had prestige but it got us nothing. I would recommend talking to Martin on the beach. He was very nice and gave excellent prices on his excursions. He continued to be friendly towards us even after we made our purchases. He would sit with us and tell us about his country and his life. Very interesting guy. See him if you want to book an excursion.

Room Tip: Don't go there
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  • Stayed January 2012, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask deirdrequ about Barcelo Puerto Plata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. John's, Newfoundland, Canada
2 reviews
4 helpful votes 4 helpful votes
“Honeymoon off our deams.”
5 of 5 stars Reviewed 10 February 2012
4
people found this review helpful

We arrived at 6pm on Jan 31, 2012. Because of our late flight we had to wait on till following day for tour. So finding a place to eat was hard. Our room was amazing, we called ahead and upgraded to private section of resort. Room was amazing and large. Two Patio never used them. No mold in room like other reviews and we were facing the beach. We don't mind noise so the music didn't bother us. Main pool had a lot of people, very easy to get drinks, easy to get water and coffee as well. Lots of food to eat, we didn't go hungry. Beach was amazing. Beach vendor just say no too and do city tour and you will find items for 5 to 2 dollars. We went on the show at ocean world and paradise island and city tour. All great and had fun. We plan on coming back with kids.

Room Tip: upgrade for the $37.00 per person. Private section was great. Free wifi and private breakfest and l...
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Karen-jeff H about Barcelo Puerto Plata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Great experience”
4 of 5 stars Reviewed 10 February 2012
3
people found this review helpful

This was my first time to dominican, i've been to varadero 3x, cancun 1x , this was my first time in the Dominican republic. I've been to Barcelo Solymar before in varadero so was hoping i would have a decent time here too...

It was 5 guys 5 girls on this trip, all between 24-27 years of age. We went February 2 - 9, and i was thinking the resort might be empty because it was a random time to go, however it was pretty friggen packed (which i like)

The resort itself is pretty beautiful, i love that it is lit up at night so you can actually see where you are going (lot of nature and tress everywhere)
We were club prestige, so we got the rooms right by the beach, and infront of the pool, which was very worth it.
We had a couple of problems with the rooms, one of our friends locks was screwed up so they could not get in their room at all, they had to be switched to a far room for the night. And 2 other rooms which were supposed to be triple occupancy, had only 2 beds in it.. So we slept a night with just 2 beds (and 3 people).. but a full bed was delivered next day.

Food was decent, didn't get around to trying the a la carte's. Buffet always had something you would like. We mostly loved the pizzeria up the stairs, with the calezones and pizzas (they made them so fast!)
I wasnt too happy with the burgers at the resort, they put some seeds in it (kim?) seemed like a lot of people didn't enjoy that.

Was disappointed that there was no 24/hour snack bar...everything pretty much shuts off at 2.. Then we usually carried the party over to coco bongo

Every night there was lot of young people partying at the outside disco we had, which was good.

We did two excursion through martin on the beach, hes a great guy. Paradise island, and dune buggys.. Both were great, and dune buggys had its ups and downs, but overall really fun experience (make sure you get the goggles if you go, i didn't and drove with my contacts in, when i got back to the resort had to empty my eyes out full of dirt!)

Beach was PACKED, so many chairs yet all are taken... Beach itself and water are not near as beautiful as varadero though...

I would recommend the resort, its not perfect but it was a decent resort, and i had a ton of fun still

Room Tip: By the beach, get the prestige for a bit extra.
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  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask alpwhite46 about Barcelo Puerto Plata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoney Creek, Ontario, Canada
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
“Nice vacation”
3 of 5 stars Reviewed 9 February 2012
3
people found this review helpful

Choosingto fly Can Jet-select was the best decision. Service was excellent.
This was our second stay at Bacelo resort.Not much have changed from the first stay; rooms are clean but dated. Beach is very nice, we were in the water every day,although afternoon gets very windy but water stays warm. Pool is old and clean but small for the size of resort /over 580 rooms/.There are never enough lawn chairs and not enough room to put more. People start reserving them as early as six's a clock in the morning and leter even at eleven at the evening /after the show/. Entertaining crew work very hard all day. Some evening shows are very good as is live band and two great singers.
Food is good in the bufett restaurant; a lot of fresh vegetables, fruit , meat...my only concern is beef- always dry andhard to chew. Dining room is beautiful, serving staff is very efficient and friendly,deserved every dollar tipped.
Overall great and grand place to spend your vacation. We are certainly planning to go back!

  • Stayed February 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by MICI-K for Puerto Plata
Ask MICI-K about Barcelo Puerto Plata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Canada
1 review
4 helpful votes 4 helpful votes
“Great Trip”
4 of 5 stars Reviewed 9 February 2012
4
people found this review helpful

We stayed at the Barcelo the week of January 29/12. The staff, especially entertainment, were great. They were always there to help you and made the trip very enjoyable.

We upgraded to the premium club the first day we were there. If you have the chance well worth the money..No line ups for food, they go above and beyond to get you what you ask for.
The pool was great and the travellers were very friendly. On the weekend, some Dominicans came to the resort, but they were pleasant and very friendly and did not "take" over the resort as some has stated. We enjoyed the Mexican a la carte restaurant the best and the pizza is fabulous. We did do one trip 1/2 day to Puerto Plata - other than going up the mountain in the cable car, not worth the money. Great trip and we will go back.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Patti W about Barcelo Puerto Plata
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Additional Information about Barcelo Puerto Plata

  • Puerto Plata Barcelo
  • Grand Flamenco
  • Occidental Grand Puerto Plata
  • Occidental Grand Flamenco
  • Occidental Grand Flamenco Puerto Plata
  • Grand Puerto Plata
  • Flamenco Occidental
  • Barcelo Puerto Plata Dominican Republic
Address: Playa Dorada | PO BOX 54, Puerto Plata, Dominican Republic
Price range (per night):* INR5,447 - 12,450

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