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Barcelo Puerto Plata – reviews, photos

3.5 of 5
Playa Dorada | PO BOX 54, Puerto Plata, Dominican Republic
Hotel amenities
Barcelo Puerto Plata
Barcelo Puerto Plata
Barcelo Puerto Plata
Barcelo Puerto Plata
Barcelo Puerto Plata
Barcelo Puerto Plata
Ranked #12 of 48 hotels in Puerto Plata
3.5 of 5 stars 1523 Reviews
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1,523 reviews from our community

What travellers say about this hotel
  • Very good(24)
  • Coco bongo(15)
  • Great time(14)
  • Snack bar(11)
  • Premium Club(6)
  • Really good(5)
  • Would highly recommend(5)
  • King size(4)
  • Prestige Class(4)
  • Beach vendors(4)
Traveller rating
    357
    509
    285
    192
    180
Only show reviews for Family (247) | Couples (474) | Business (13)
Date Rating
Stoney Creek, Ontario, Canada
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
“Nice vacation”
3 of 5 stars Reviewed 9 February 2012
3
people found this review helpful

Choosingto fly Can Jet-select was the best decision. Service was excellent.
This was our second stay at Bacelo resort.Not much have changed from the first stay; rooms are clean but dated. Beach is very nice, we were in the water every day,although afternoon gets very windy but water stays warm. Pool is old and clean but small for the size of resort /over 580 rooms/.There are never enough lawn chairs and not enough room to put more. People start reserving them as early as six's a clock in the morning and leter even at eleven at the evening /after the show/. Entertaining crew work very hard all day. Some evening shows are very good as is live band and two great singers.
Food is good in the bufett restaurant; a lot of fresh vegetables, fruit , meat...my only concern is beef- always dry andhard to chew. Dining room is beautiful, serving staff is very efficient and friendly,deserved every dollar tipped.
Overall great and grand place to spend your vacation. We are certainly planning to go back!

  • Stayed February 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Canada
1 review
4 helpful votes 4 helpful votes
“Great Trip”
4 of 5 stars Reviewed 9 February 2012
4
people found this review helpful

We stayed at the Barcelo the week of January 29/12. The staff, especially entertainment, were great. They were always there to help you and made the trip very enjoyable.

We upgraded to the premium club the first day we were there. If you have the chance well worth the money..No line ups for food, they go above and beyond to get you what you ask for.
The pool was great and the travellers were very friendly. On the weekend, some Dominicans came to the resort, but they were pleasant and very friendly and did not "take" over the resort as some has stated. We enjoyed the Mexican a la carte restaurant the best and the pizza is fabulous. We did do one trip 1/2 day to Puerto Plata - other than going up the mountain in the cable car, not worth the money. Great trip and we will go back.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Niagara Falls, Canada
1 review
7 helpful votes 7 helpful votes
“Shake-It”
4 of 5 stars Reviewed 7 February 2012
7
people found this review helpful

My boyfriend and I went to Barcelo Puerto Plata at the end of January 2012. The first night we checked in we had to stay in a room with two beds, we had asked for one king and the second night they gave us an amazing suite for the rest of the week. We talked to a lot of people that still loved their room, they pushed the two beds together which works. Breakfast is early its from 7-10 everyday, which actually works because you need to be by the pool by 7am at the latest to save a chair.
Next, we headed to the beach. We had read a lot about booking with "Felix" so right about we looked for him. The reviews we had read were right. He hooked us up with a great price. We did the Super Buggies and the Jeep Safari, I would highly recommend both of them if you really want to see what Puerto Plata is like. So do not forget his name, Felix. Make sure you book with him.
The A La Carte Restaurants were all fantastic. Try to make as many reservations as you can, you are aloud to make them up to two days in advance but they are difficult to get so do so as soon as possible.
We had a late departure flight, and we were unable to get a late check out time (1:00 latest) so they keep your luggage for you in a safe spot, locked up so you can still have a day in the sun.
Overall, Barcelo was a great resort. The workers were hilarious, you should be prepared to shake everything not at your own will. The vendors at the beach are kind of a pain, but you just have to tell them "no" or pretend you're sleeping. Unless of course you are interested in what they have to offer, you can get anything for a good price.
Bon Voyage!

Room Tip: Try to get the King Bed room with the separate living room, dining table, bathroom and walk in close...
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Goce mucho con los locales...pero el hotel no fue el mejor”
3 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

My boyfriend and I went to Barcelo the beginning of December 2011 for four days. I expected the entertainment to be more lively once we got into the hotel, but it was extremely quiet. The food at the buffets didn't have much flavor, but the Brazilian and Mexican restaurants had the best food.

On the weekends, the locals come to the resort which makes more entertaining. Since my boyfriend is Dominican he automatically bonded with the staff and locals. We probably spent most of time with the entertainment crew watching them rehearse...or dancing with them. They made our trip memorable.

Overall, we made the best of our trip because of outing personalities. Have we been to better resorts before? Of course! I wouldn't recommend this hotel, but we enjoyed ourselves.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kitchener, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“disappointed this time”
1 of 5 stars Reviewed 2 February 2012
2
people found this review helpful

this was my second time at barcelo puerto plata stayed jan20 -27 2012
we were very disappointed with the service we received this time the resort is in need of repairs lack of hot water sewage pipes backing up in bathroom light fixtures falling of posts broken tiles on stairs lack of choices or food unavailable at al carte restaurant or just not able to book al carte at all main buffet area dirty tables food the same every other day over cooked tv did'nt work fridge did'nt work fridge door fell off bath tub backing up when you shower people who work guest service and front desk rude to the point of calling you a lier asked why there are rated 4* on internet they say there only a 2 1/2* i cant believe
that this is the same resort i stayed at before dont go to beach people in numbered blue shirt at the beach trying to selling thing wont leave you alone unenjoyable time mainly this resort only

Room Tip: down by beach not 7-9 area far end of resort very noisy
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  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Barcelo Puerto Plata

  • Puerto Plata Barcelo
  • Grand Flamenco
  • Occidental Grand Puerto Plata
  • Occidental Grand Flamenco
  • Occidental Grand Flamenco Puerto Plata
  • Grand Puerto Plata
  • Flamenco Occidental
  • Barcelo Puerto Plata Dominican Republic
Address: Playa Dorada | PO BOX 54, Puerto Plata, Dominican Republic
Price range (per night):* INR5,447 - 12,450

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Barcelo Puerto Plata
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