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Quality Hotel Real Aeropuerto Santo Domingo – reviews, photos

3.0 of 5
KM 22 1/2 Autopista Las Americas | Next to Las Americas International Airport, Santo Domingo, Dominican Republic
Hotel amenities
Quality Hotel Real Aeropuerto Santo Domingo
Ranked #23 of 67 hotels in Santo Domingo
4.0 of 5 stars 35 Reviews
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35 reviews from our community

    Trip type
Traveller rating
    11
    11
    9
    3
    1
Date Rating
Woodland, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Nice Hotel Close to Airport”
4 of 5 stars Reviewed 30 November 2011

We only stayed here at the Quality Hotel the night we flew in because we got in on a late flight and were traveling to the Samana Peninsula for the remainder of our vacation. We checked in at about 12am. The desk clear spoke very good English and he and his staff were more than helpful in getting us to our rooms and getting the roll always set up for our boys. The rooms were standard 2 double beds and a TV. They were very clean and the beds were a bit soft but comfortable enough for a good night’s sleep, after a long day of travel from California.

The hotel provides a breakfast with your stay and it is more than just the waffles and cereal that most Quality Inns provide in the US. There was a small buffet of sausage, bacon, scrambled eggs and then Dominican style ham, potatoes (that went amazingly together) plantains and also a cook who would make an omelet for you. There were also pancakes, cereal, coffee and a variety of juices. It was a nice meal and a great way to start off my family's introduction to the Dominican Republic.

Our stay was short but very nice. The location isn't the greatest for a long stay but being close to the airport it is a great kick off or end of vacation point being so close to the airport. So if you’re just looking for a one or two night place to stay this is the place. But if you’re planning a long vacation stay look for a beach resort or a villa to rent in one of the tourist areas

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Odalis Guzman, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review
2 December 2011
Dear mister Sparkysk

We are delighted that you enjoyed your stay with us and thank you so much for your detailed review.

Our aim is to make our guests feel at home and our professionalism, the cleanliness of our rooms, and our exquisite breakfast buffet is part of this experience.

We hope that you will return soon, please contact me at that time so that I can oversee your stay.

Sincerely,

Odalis Guzman
General Manager
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Atlanta, Georgia
1 review
“Great hotel for Las Americas Trade free zone”
5 of 5 stars Reviewed 8 September 2011

the hotel had exceptional employees, nice rooms and great rates. I would stay again.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Don R about Quality Hotel Real Aeropuerto Santo Domingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Odalis Guzman, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review
12 September 2011
Dear Don R,

We thank you for taking the time to write us about your experience while visiting us, appreciate your preference for our hotel and your possitive comments about our staff.

We are glad to know that we achieve your expectations, we look forward seeing you in the near future.

Cordiarlly,
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Columbus, Ohio
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Good stay - few caveats”
3 of 5 stars Reviewed 30 March 2011

Check in was good - friendly + courteous staff, quick check in.

Hotel was safe, close to airport, quite nicely appointed, but the pool was a bit small.

Rooms were nice, but mattresses were lumpy and squeaky. The neighbourhood had no nearby conveniences.

The included breakfast was quite good. Had the Mexican buffet for dinner one night, $20 each - not quite worth it, but they have you captive with the location.

Room Tip: Pool facing
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  • Stayed March 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Odalis Guzman, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review
1 April 2011
At Quality Real Santo Domingo, we appreciate very much the time you have taken in order to bring to our attention all comments regarding your stay at our property. We thank you for your reference to our positive personal services and the opportunities appointed to be improved in order to avoid this regrettable action to take place and create a negative perception and possible dissatisfaction to our future customers. Once again, we thank for sending us your valuable feedback and hope that you will give us the opportunity to serve you again in the near future.

Looking forward to seeing you very soon
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Miami, Florida
Senior Contributor
47 reviews 47 reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
“Depressing...”
2 of 5 stars Reviewed 12 February 2011

So depressing I won't elborate much.... This hotel is in the middle of nowhere, the staff is ok, nothing outstanding, internet is slow and the rooms are ...blah. Loud A/C unit, worst bed I've slept (or rather not) lately, horrible bedding/ absence of duvet / comforter and bedskirt...lumpy pillows. Plain ugly bed. Ancient TV and ugly fridge and microwave. Depressing. Pictures attached....

  • Stayed February 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Odalis Guzman, Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review
14 February 2011
Dear Guest:
We appreciate very much the time you have taken in order to bring to our attention all your positive comments regarding your stay at our property. Appropiate letting you know , for this year, We are working on a new bedding change for all our rooms so to create a more comfortable experience for all our visitors. As for our internet service, it will be very helpful letting us know which room were you in, to verify the signal strength in that particular area, at this moment We offer one of the fastest wireless internet services in the city.
Your positive comments help us improve our daily operation, and We appreciate them very much.
Once again, we thank for sending us your valuable feedback and hope that you will give us the opportunity to serve you again in the near future.

Looking forward to seeing you very soon,

Sincerely,

Odalis Guzman
General Manager
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Milwaukee, Wisconsin
Senior Contributor
34 reviews 34 reviews
Reviews in 28 cities Reviews in 28 cities
35 helpful votes 35 helpful votes
“The staff and food is better. The rooms could still use work.”
3 of 5 stars Reviewed 12 December 2010

I have been going to the Quality Hotel for years and I have to say the staff is so much better than it was. I met some great, very personable guys at the front desk.

The people in the restaurant know your name after your first day and use it often.

The food in the restaurant is so much better than it was a few years ago. They are consistently good. The grouper with garlic sauce is my favorite--I ate it 3 of the 5 nights I was there. The buffet is hit or miss, but the salad bar is always good.

Room service is great and a good alternative if you arrive before the restaurant opens, but are still hungry.

They have a "spa" in one of the back buildings. I commend them for trying, but my two-hour massage was 1 hour and 40 minutes and cost more than the US$100 because I paid at the hotel using a credit card and they take a 15% convenience fee. I wouldn't recommend the spa until they get a better system and.or a better masseuse.

The rooms are the same as ever. They are a little musty because of the humidity. There is no way to open a window. I spent most of my time outside.

The pool area is nice and a great place to relax after work.

  • Stayed November 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MilwaukeeCol about Quality Hotel Real Aeropuerto Santo Domingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Odalis Guzman, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review
1 August 2011
We thank you for preferring our Quality Hotel Real Aeropuerto Santo Domingo; We appreciate very much the time you have taken in order to bring to our attention all your positives comments regarding our staff and the importance of recognize you as a repetitive guest of our hotel, We value your comments in reference of the food quality and the surroundings of our pool. We hope to be able to accommodate you once again in a nearing future and surpass your service expectations.

Sincerely,
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Additional Information about Quality Hotel Real Aeropuerto Santo Domingo

  • Quality Inn Santo Domingo
  • Quality Hotel Santo Domingo
Address: KM 22 1/2 Autopista Las Americas | Next to Las Americas International Airport, Santo Domingo, Dominican Republic
Price range (per night):* INR6,948 - 8,337

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Quality Hotel Real Aeropuerto Santo Domingo
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