Check in was good - friendly + courteous staff, quick check in.
Hotel was safe, close to airport, quite nicely appointed, but the pool was a bit small.
Rooms were nice, but mattresses were lumpy and squeaky. The neighbourhood had no nearby conveniences.
The included breakfast was quite good. Had the Mexican buffet for dinner one night, $20 each - not quite worth it, but they have you captive with the location.
Room Tip: Pool facing
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 April 2011
At Quality Real Santo Domingo, we appreciate very much the time you have taken in order to bring to our attention all comments regarding your stay at our property. We thank you for your reference to our positive personal services and the opportunities appointed to be improved in order to avoid this regrettable action to take place and create a negative perception and possible dissatisfaction to our future customers. Once again, we thank for sending us your valuable feedback and hope that you will give us the opportunity to serve you again in the near future.
Looking forward to seeing you very soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC