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Barcelo Santo Domingo – reviews, photos

3.0 of 5
Maximo Gomez-Esq 27 de Febrero, Santo Domingo 1915, Dominican Republic (Formerly Barcelo Lina)
Hotel amenities
Barcelo Santo Domingo
Ranked #7 of 67 hotels in Santo Domingo
4.0 of 5 stars 145 Reviews
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145 reviews from our community

    Trip type
Traveller rating
    67
    35
    16
    16
    11
Date Rating
Roanoke, VA
Senior Contributor
39 reviews 39 reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
“Nice, Clean Hotel in Santo Domingo”
4 of 5 stars Reviewed 31 October 2011

My missions team stayed at this hotel at the beginning and the end of our trip to the DR. Our needs were met well. The rooms were clean and spacious. Breakfast buffet is fair, but the food at the poolside bar was good. Unfortunately, the water and ice cannot be trusted here, which is pretty much the case anywhere in the DR. I'm not sure the location of this hotel was the greatest for sightseeing in the area, but that is not what we were there to do anyway. As for a decent place to stay, I have no complaints.

  • Stayed February 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask redelaneymd about Barcelo Santo Domingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloSantoDomingo, Director of Sales at Barcelo Santo Domingo, responded to this review
3 November 2011
Hello Redelaneymd,

Thanks for your comments, glad to know you have no complaints. You are welcome to our Hotel anytime you want and we will try to fix our defects.

Best Regards,
Katiuska Mendez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
1 review
“Great experience!!”
5 of 5 stars Reviewed 31 October 2011

I recently stayed at this hotel for business purposes. I was a great experience from the time of my arrival until I left. The check-in process was quick and the staff was very courteous and polite. When I got up to my room, I was surprised as how spacious it was, it had its own terrace with a pool view. The linens smelled clean and the room didn’t smell smoky like in other hotels that I’ve stayed at. Both times I ate at their restaurant, Kyoto, the food was superb, very high quality. The location couldn’t be better, it’s centrally located in the city, close to business centers and shopping malls. In all, I highly recommend this hotel for business travelers.

Room Tip: Get one with a terrace, great view of the pool
See more room tips
  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kevin F about Barcelo Santo Domingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloSantoDomingo, Director of Sales at Barcelo Santo Domingo, responded to this review
3 November 2011
Hello Kevin,
Thanks for your words, we`re flattered and very happy because our customers are receiving the treatment they deserve. See you soon!

Best Regards,
Katiuska Mendez.
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Panama City, Panama
1 review
“NO IDEA OF SERVICE”
2 of 5 stars Reviewed 30 October 2011

Please Avoid this hotel...just to mention that water service and electricity are constantly interrupted... you don't know when to take a shower, you may run out of water in the middle, and they will tell you the service will be restablished in "TEN MINUTES"... Do they have a watch?? or "INMEDIATELY".... Do they know what this word means?... The same is all over the hotel, there is no head here, nobody to complain as they act the same way and everything remains chaotic... Food are the same day over day...TERRIBLE!!

Room Tip: Go to another Hotel if you want a good room
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  • Stayed October 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Patricio T T about Barcelo Santo Domingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BarceloSantoDomingo, Director of Sales at Barcelo Santo Domingo, responded to this review
1 November 2011
Dear Mr. Patrice:

Hope everything is fine. First of all, we are really sorry for any inconvenience that you passed
during your stay in our Hotel Barcelo Santo Domingo and in the same way we want to say
thanks for sharing your experiences with us and so we can improve our services.

You can be sure that your complaints will be considered and that we will continue working
to offer a better service to the thousand of customer that like you honor us with their choice.

I’m here for anything.

Best Regards,

Katiuska Mendez
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mesa, Arizona
1 review
1 helpful vote 1 helpful vote
“Go and Thank us later!!”
5 of 5 stars Reviewed 29 August 2011
1
person found this review helpful

We found this hotel after not having reservations for any hotel. We drove by and stopped at a few others and decided to stay here!! The BEST bang for your buck!! Very clean! Very professional! Customer service oriented!! Would absolutely stay there again while in the city!! Did some traveling in the country and stopped back by for one more night on the way out of the country!!!

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Lisa_with_an_s about Barcelo Santo Domingo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bronx, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Great place to stay”
4 of 5 stars Reviewed 7 August 2011 via mobile
1
person found this review helpful

This place was great, the rooms was awesome for the price is paid. The only bad thing was the food, it was terrible. The choices was very limited and tasted bad, but was cheap...

Tip:Book hotel on weekends, always a weekend sale

  • Stayed August 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Barcelo Santo Domingo

  • Barcelo Hotel Lina
  • Hotel Lina Santo Domingo
Address: Maximo Gomez-Esq 27 de Febrero, Santo Domingo 1915, Dominican Republic (Formerly Barcelo Lina)
Price range (per night):* INR5,002 - 8,004

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