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Apart-Hotel Plaza Colonial – reviews, photos

Calle Luisa Pellerano (at Julio Verne) | Verne, Santo Domingo 10205, Dominican Republic
Hotel amenities
Apart-Hotel Plaza Colonial
Ranked #57 of 67 hotels in Santo Domingo
2.5 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    1
    9
    0
    1
    13
Date Rating
massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Horrible place, crooked management, looks nothing like the photographs”
1 of 5 stars Reviewed 9 February 2010
4
people found this review helpful

Booked this venue with a large group, made the mistake of paying the entire stay up front. Went to the hotel and it looked nothing like the photographs indicated on the website. The bed I slept on was concave with itchy blanket and bad sheets. I woke up and found blood spots on the bed from where I had been bitten by jumping spiders. Then saw the jumping spiders...jumping...on the bed. Tried to take a shower and the water was tepid, bathtub was filthy. Bathroom has no ventilation, smells like years of sewage had accumulated. Skipped breakfast as was utterly repulsed. Tried to speak to management about getting a refund, as CLEARLY STATED in their withdrawal policy, was expected to receive all the funds back lest the deposit. After days of avoiding my phone calls and telling me the owner had LEFT TOWN, finally got an attorney to get the funds back. The manager says that because I had paid in full (they kept emailing me to pay in full to secure the booking for our group, even though we had already paid the deposit) they had ALREADY USED THE FUNDS and couldn't return it. Attorney gets nasty, approximately 2/3 of the payment is refunded, lest the 10% deposit (FINE) and an additional 1/3 for which they claim was for "taxes". The staff were friendly and helpful but management and owner of this place were evasive and rude, not to mention crooked. DO NOT STAY HERE.

  • Stayed June 2009, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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boston, ma
1 review
1 helpful vote 1 helpful vote
“Loved the stay”
4 of 5 stars Reviewed 13 April 2008
1
person found this review helpful

My friends and I stayed at this hotel and were in love.... It was a great experience. We had power the whole time there. The breakfast was good and the service was great!! Totally recommended. We are going back there this summer.

  • Liked — The cleanliness
  • Disliked — Too short of a stay
  • Stayed July 2007, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Long Island City, NY
1 review
3 helpful votes 3 helpful votes
“Please Do Not Go There”
1 of 5 stars Reviewed 3 May 2007
3
people found this review helpful

Please do not ever stay in this hotel. Service is horrible. I almost got electrocuted in the shower. They did not even bother to upgrade me after the hole bathroom went up in flames. Please be aware of this terrible establishment. Only in the Dominican Republic! Please go somewhere else!

  • Liked — Nothing
  • Disliked — Everything
  • Stayed April 2007, travelled on business
    • 1 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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“more of a youth hostel. totally unacceptable.”
1 of 5 stars Reviewed 7 November 2003
10
people found this review helpful

This place was terrible. Towels like sandpaper,sheets so thin you could see through them. Air condition only in bedrooms none in living room or bath. totally unacceptable for $90.00 per night.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Brooklyn, NY
1 review
23 helpful votes 23 helpful votes
“Not to bad”
4 of 5 stars Reviewed 20 October 2003
23
people found this review helpful

We were visting Santo Domingo with my partner and his family ( who are Dominicans) so we decided to waite untill we arrived in SD before we sellected a hotel.After two horrifying looks at moldy hotels recommended to us by family memebers we all relized that though we were Dominican by birth or association that we where soft Americans in need of the basics - like a clean bed. So we high tailed it to the Plaza Colonial. The staff was friendly, the beds where clean and we were able to rent a two bedroom apratment for 75 dollars per night. Which was a barign for a family of four.The the kitchen sink and stove where functional for making coffee and the half-size fridge kept the beers cold. However, the air conditioner in one of the rooms bearly worked.
It was a short walk to El Conde and the rest of the Colonial District.
The best part about our stay at the hotel where the security gaurds who let us use the pool after hours as long as we kept our clothes on. The hotel restuarant is over priced and unremarkable.For good home cooked dominican food in a clean and friendly environment take a right out of the hotel parking lot and make an immediate left up the street just past the nursery school on the right hand side you will find good food at a no name cafe. The pescado (fish) escobeche is excellent ask for an extra order of fish if you like - it don't remeber the prices they where so cheap.

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Additional Information about Apart-Hotel Plaza Colonial

  • Apart Hotel Plaza Colonial
Address: Calle Luisa Pellerano (at Julio Verne) | Verne, Santo Domingo 10205, Dominican Republic
Price range (per night):* INR2,168 - 4,280

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