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Apart-Hotel Plaza Colonial – reviews, photos

Calle Luisa Pellerano (at Julio Verne) | Verne, Santo Domingo 10205, Dominican Republic
Hotel amenities
Apart-Hotel Plaza Colonial
Ranked #57 of 67 hotels in Santo Domingo
2.5 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    1
    9
    0
    1
    13
Date Rating
Oranjestad, Aruba
1 review
3 helpful votes 3 helpful votes
“Horrible experince they steal all my jewelry and money from the save deposit...”
1 of 5 stars Reviewed 6 July 2011
3
people found this review helpful

I never had such a bad experince in my country... first night the room was nasty and bed was horrible dirty.. after calling and calling they change me to another room. that room was better but was missing one window it took 3 days before they change it, I couldn't do my things because of the window...breakfast was nasty...there was a group of baseball players from Puerto Rico that lost a lot of things plus were charged twice. They took all my money and jewelry FROM THE SAVE DEPOSIT BOX one day before I was supose to leave,, when i was shopping ... when I found out they treat me bad... then I went to the polis they all disappear ,not even the polis could get in toch with them. when I said that i would not leave the property untill the owner answer me... then she talk to me on the phone telling me to leave her property or she's going to charge me againg and that the receptionist is her nephew so be carefull (He disappear that same night and never come back or answer his cell). I had to stay more days at another hotel so I could start an official case against them....So I'm still fighting my case it's difficult because I'm not dere and they never show. So you make a better choice pls. thank you.

  • Stayed August 2010, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Geneva, Switzerland
1 review
1 helpful vote 1 helpful vote
“Horrible!!! not hot water!!!!”
1 of 5 stars Reviewed 31 May 2011
1
person found this review helpful

I was expecting to stay for 3 weeks I stayed only for 3 nigths.
There was no hot water on my room. The kitchen did not work (no gas) , They were very reluctant to change me to another room,.. When they changed me to another room there was hot water yes, BUT NO KITCHEN!!! Finally they told me that they did not have a room with kitchen and hot water!!!!!
The receptionist was not very friendly (nothing to do with other people I know from Dom. Rep.).
I would not recommend this hotel at all!!!!!

  • Stayed May 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Horrible place, crooked management, looks nothing like the photographs”
1 of 5 stars Reviewed 9 February 2010
4
people found this review helpful

Booked this venue with a large group, made the mistake of paying the entire stay up front. Went to the hotel and it looked nothing like the photographs indicated on the website. The bed I slept on was concave with itchy blanket and bad sheets. I woke up and found blood spots on the bed from where I had been bitten by jumping spiders. Then saw the jumping spiders...jumping...on the bed. Tried to take a shower and the water was tepid, bathtub was filthy. Bathroom has no ventilation, smells like years of sewage had accumulated. Skipped breakfast as was utterly repulsed. Tried to speak to management about getting a refund, as CLEARLY STATED in their withdrawal policy, was expected to receive all the funds back lest the deposit. After days of avoiding my phone calls and telling me the owner had LEFT TOWN, finally got an attorney to get the funds back. The manager says that because I had paid in full (they kept emailing me to pay in full to secure the booking for our group, even though we had already paid the deposit) they had ALREADY USED THE FUNDS and couldn't return it. Attorney gets nasty, approximately 2/3 of the payment is refunded, lest the 10% deposit (FINE) and an additional 1/3 for which they claim was for "taxes". The staff were friendly and helpful but management and owner of this place were evasive and rude, not to mention crooked. DO NOT STAY HERE.

  • Stayed June 2009, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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boston, ma
1 review
1 helpful vote 1 helpful vote
“Loved the stay”
4 of 5 stars Reviewed 13 April 2008
1
person found this review helpful

My friends and I stayed at this hotel and were in love.... It was a great experience. We had power the whole time there. The breakfast was good and the service was great!! Totally recommended. We are going back there this summer.

  • Liked — The cleanliness
  • Disliked — Too short of a stay
  • Stayed July 2007, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Long Island City, NY
1 review
3 helpful votes 3 helpful votes
“Please Do Not Go There”
1 of 5 stars Reviewed 3 May 2007
3
people found this review helpful

Please do not ever stay in this hotel. Service is horrible. I almost got electrocuted in the shower. They did not even bother to upgrade me after the hole bathroom went up in flames. Please be aware of this terrible establishment. Only in the Dominican Republic! Please go somewhere else!

  • Liked — Nothing
  • Disliked — Everything
  • Stayed April 2007, travelled on business
    • 1 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask Dominicano69 about Apart-Hotel Plaza Colonial
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Additional Information about Apart-Hotel Plaza Colonial

  • Apart Hotel Plaza Colonial
Address: Calle Luisa Pellerano (at Julio Verne) | Verne, Santo Domingo 10205, Dominican Republic
Price range (per night):* INR2,168 - 4,280

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Apart-Hotel Plaza Colonial
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