We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Evergreen Hotel

Evergreen Hotel – reviews, photos

Castle Comfort, Roseau, Dominica
Hotel amenities
Evergreen Hotel
Ranked #15 of 26 Roseau B&B and Inns
3.5 of 5 stars 23 Reviews
Which Roseau hotels are on sale?
See hotels
Write a Review

23 reviews from our community

    Trip type
Traveller rating
    5
    13
    2
    3
    0
Date Rating
Brooklyn, NY
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
37 helpful votes 37 helpful votes
“Disappointing”
2 of 5 stars Reviewed 9 February 2011
3
people found this review helpful

We picked this hotel to end a 10 day stay in Dominica. Even though we read the reviews about noise, we were not that concerned as we stayed here a few years ago at the end of a previous trip to Dominica, and had a good experience.

Unfortunately, our experience this time was not the same, and ended up putting a damper on an otherwise great trip to Dominica where the Evergreen could not compare to the wonderful experiences at the two other inns we stayed at prior to arrving at the Evergreen. The only reason why we did not leave and go somewhere else was because we had only booked in two nights here this trip, and it took us the first night to realize that the quality had gone down hill, and we then felt it wasn't worth the effort to move to a different hotel for our one remaining night in Dominica.

First, the good things about the hotel--the main thing is it is totally convenient to going to Champagne Bay, Scotts Head or Roseau. The views, and the food, in the restauarant are good. In fact, it seems like they have put way more effort into maintaining the restaurant than the hotel. And the staff that we encountered were pleasant and helpful.

Now, the problems. When we walked into the room, it smelled incredibly musty. The decor in the rooms is garish, and anywhere there is white paint, it is yellowed as it has not been painted in many, many years. The linens are all threadbare, faded, and yellowed, and not particularly comfortable. There seems to have not been any maintenance done in the rooms as screens, if they are present in a window are ripped, on some windows the handles are broken, and in our room we had two patios but one of them the door did not open, and when we finally forced it open, the curtains fell off:) Because of the situation with the windows, we could not sleep without running the air conditioner. This was because there are mosquitos present and also because at least in the ocean view rooms, which are the more expensive ones there, while we did not hear noise from the outdoor nightclub, there was noise from the road and also music from the hotel's restauarant. We also did not have any hot water for the entire time we were there.

It was a disappointing experience as opposed to a truly miserable one, but it is not something you want to happen when going on a vacation when you have great expectations and limited time. And the Evergreen is not cheap for a room in Dominica, and what you get is so lacking in quality compared to many of the other wopndeful places to stay there, that we felt it just not worthstaying there.

  • Stayed January 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask SaoNYC about Evergreen Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
1 review
1 helpful vote 1 helpful vote
“An absolute gem, the Evergreen Hotel met our expectations in every way!”
5 of 5 stars Reviewed 20 November 2009
1
person found this review helpful

This was our first trip to Dominica. My husband is a diver, while I tag along to relax and enjoy the beautiful scenery. We were not disappointed with any aspect of this trip. Dominica is a beautiful island, with very friendly and gracious people and stunning scenery. We chose this part of the island because my husband wanted to dive with Nature Island Divers in Soufriere, which he would highly recommend to everyone.
Our second story sea view room at the Evergreen was directly over the ocean and we went to sleep every night with the calming sound of the ocean waves. The sunsets from our balcony were to die for. The rooms and bathrooms are clean and spacious enough. The swimming pool is private with great ocean views. The restaurant is located right on the ocean, had a nice menu, very reasonable prices, friendly service, and live entertainment on Friday evening.
Other reviewers had mentioned excessive noise from a local bar, but it was only on one weekend night that we heard music into the morning hours. The hotel owner, Jennifer has been working on resolving this issue, and seems to have gotten favorable results.
We would absolutely recommend The Evergreen Hotel to anyone traveling to Roseau, although if it's the large resorts that impress you, look elsewhere. For an intimate, friendly boutique type inn, look no further.

  • Stayed November 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mjnnj about Evergreen Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
“Great Service”
4 of 5 stars Reviewed 17 November 2009

I stayed here for a week in August and the hotel staff were so helpful and friendly.
I had one day off on the weekend and I asked them what I should do, so they contacted some people they knew and organised a trip round the island for me!
The hotel itself was fine for what I needed, I was in the block near to the road and it was really quite, even when the club across the road was going, I slept soundly every night.
And the food was lovely. Great restaurant with views out over the Caribbean Sea.

  • Stayed August 2009, travelled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jigglyduff about Evergreen Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Leonards, UK
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
“Lovely hotel, great location, staff and food”
4 of 5 stars Reviewed 12 July 2009
2
people found this review helpful

My husband and I stayed at the Evergreen during the second half of our visit to Dominica. We had travelled down from the North to the South in order to dive at Soufriere with Nature Dive so booked a package with the Evergreen.

The hotel is situated right on the seashore (the sea laps up against the side!) and the hotel restaurant had the greatest view of the bay. The food at the hotel is sublime and the rum punch is knock-out (literally in one case!). We did eat at other hotels, but Evergreen's menu is much better.

The room was very clean and had a lovely balcony - perfect for us to sit and watch the sunset as well as drying our dive gear of course!

The pool and surrounding areas were spotless and staff always had a smile ready for you.

We hired a jeep and drove every morning to nearby Soufriere (journey took about 30 minutes) for our diving with Nature Dive who were excellent. We enjoyed the diving in the South - it was good to do both North and South as the geology is very different. The dives in the South are spectacular with sheer walls and of course the champage reef.

Castle Comfort, as with much of the South West Coast, has suffered from coastal erosion and the area is expecting regeneration activities to commence soon, which will be good as the businesses are suffering from a lack of access to the sea. Roseau is great to walk around, we spent our last day exploring.

We had read the previous post about the "nightclub from hell" located a few yards from the hotel and of course were concerned, having already booked the room. During our five night stay, we were disturbed once for three hours by the loud music. It's impact affects all the hotels in the area, as well as the residents. The hotel manager has been active in complaining to the nightclub manager, police and the local tourism representatives to attempt to get the situation improved and judging by our experience, it appears to have worked. It wouldn't put us off staying there again.

  • Stayed April 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Lucky_Ange about Evergreen Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Next door to the nightclub from hell. Expect to get no sleep.”
2 of 5 stars Reviewed 7 March 2009
4
people found this review helpful

For three days of my stay, I was very pleased with the Evergreen hotel and my opinion concurs with some of the other reviews on Trip Advisor. This is a pleasant hotel with nice views of the bay, friendly staff and a good restaurant. However, the experience of the fourth day ruined our stay.

Whilst normally a quiet, tranquil place, Evergreen is located next door to the Island's largest outdoor Reggae Club. We live in New York City and are used to a dealing with some noise, especially on the weekend; however this level of noise here was something completely different. The deafening music started at 8pm and continued to 6.30am in the morning. The bass was so loud. the windows in the room started vibrating. I tried to block out the sounds from the club by putting on my Bose noise cancelling headphones and turning on some some more mellow tunes on my ipod. Even with ipod on maximium volume I could still hear the music from the night club. Most of the guests in the hotel left during the night, I think we were possibly the only people who made in through till morning.

If you're staying here when the club is open (Fridays and some Wednesdays) then you can expect to get absolutely no sleep. We were so tired the next day we had to cancel our divings plans for the next day and basically lost a day of our vacation.

I did try and complain to management of the hotel but they were unresponsive. Initially the assistant manager suggested we would be compensated but at check-out, the manager told us the noise wasn't there fault and there would be compensation.

Its completely incompatible to have an all-night club next door to a supposedly quiet hotel. One of them has to go. Unfortunately for Evergreen Hotel, it looks like to club is winning and is going to send the Evergreen hotel out of business.

Until the club next door is closed, I can only recommend AVOID THIS HOTEL AT ALL COSTS. Such as shame as the hotel was potential to be a delightful place to stay.

  • Stayed February 2009, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Stoat71 about Evergreen Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Roseau hotels

Secret Bay
5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d2104242?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Jungle Bay Resort & Spa
5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d574694?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Pepper\
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d510012?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Papillote Wilderness Retreat
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1080535?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Tamarind Tree Hotel and Restaurant
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d273830?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton

Travellers who viewed Evergreen Hotel also viewed

Fort Young Hotel
4 of 5 stars 141 Reviews
Roseau, Dominica
CHECK RATES! ABS:HotelCheckRates-d184744?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Rosalie Bay Resort
5 of 5 stars 43 Reviews
Roseau, Dominica
CHECK RATES! ABS:HotelCheckRates-d1231293?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Calibishie Lodges
4.5 of 5 stars 220 Reviews
Calibishie, Dominica
CHECK RATES! ABS:HotelCheckRates-d267638?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 6 hotels in Roseau, ranked by popularity »

Been to Evergreen Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Evergreen Hotel

Castle Comfort, Roseau, Dominica
Price range (per night):* INR4,002 - 7,781

Owners: What's your side of the story?

If you own or manage Evergreen Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing