beautifull rooms with some of them with nice seaview, tidy rooms, lovely food, however one lady was not helpfull at all, quite arrogant, a pity, I loved the pool and enjoyed our stay! this was maybe the only hotel with airco in the room...

beautifull rooms with some of them with nice seaview, tidy rooms, lovely food, however one lady was not helpfull at all, quite arrogant, a pity, I loved the pool and enjoyed our stay! this was maybe the only hotel with airco in the room...
We picked this hotel to end a 10 day stay in Dominica. Even though we read the reviews about noise, we were not that concerned as we stayed here a few years ago at the end of a previous trip to Dominica, and had a good experience.
Unfortunately, our experience this time was not the same, and ended up putting a damper on an otherwise great trip to Dominica where the Evergreen could not compare to the wonderful experiences at the two other inns we stayed at prior to arrving at the Evergreen. The only reason why we did not leave and go somewhere else was because we had only booked in two nights here this trip, and it took us the first night to realize that the quality had gone down hill, and we then felt it wasn't worth the effort to move to a different hotel for our one remaining night in Dominica.
First, the good things about the hotel--the main thing is it is totally convenient to going to Champagne Bay, Scotts Head or Roseau. The views, and the food, in the restauarant are good. In fact, it seems like they have put way more effort into maintaining the restaurant than the hotel. And the staff that we encountered were pleasant and helpful.
Now, the problems. When we walked into the room, it smelled incredibly musty. The decor in the rooms is garish, and anywhere there is white paint, it is yellowed as it has not been painted in many, many years. The linens are all threadbare, faded, and yellowed, and not particularly comfortable. There seems to have not been any maintenance done in the rooms as screens, if they are present in a window are ripped, on some windows the handles are broken, and in our room we had two patios but one of them the door did not open, and when we finally forced it open, the curtains fell off:) Because of the situation with the windows, we could not sleep without running the air conditioner. This was because there are mosquitos present and also because at least in the ocean view rooms, which are the more expensive ones there, while we did not hear noise from the outdoor nightclub, there was noise from the road and also music from the hotel's restauarant. We also did not have any hot water for the entire time we were there.
It was a disappointing experience as opposed to a truly miserable one, but it is not something you want to happen when going on a vacation when you have great expectations and limited time. And the Evergreen is not cheap for a room in Dominica, and what you get is so lacking in quality compared to many of the other wopndeful places to stay there, that we felt it just not worthstaying there.
This was our first trip to Dominica. My husband is a diver, while I tag along to relax and enjoy the beautiful scenery. We were not disappointed with any aspect of this trip. Dominica is a beautiful island, with very friendly and gracious people and stunning scenery. We chose this part of the island because my husband wanted to dive with Nature Island Divers in Soufriere, which he would highly recommend to everyone.
Our second story sea view room at the Evergreen was directly over the ocean and we went to sleep every night with the calming sound of the ocean waves. The sunsets from our balcony were to die for. The rooms and bathrooms are clean and spacious enough. The swimming pool is private with great ocean views. The restaurant is located right on the ocean, had a nice menu, very reasonable prices, friendly service, and live entertainment on Friday evening.
Other reviewers had mentioned excessive noise from a local bar, but it was only on one weekend night that we heard music into the morning hours. The hotel owner, Jennifer has been working on resolving this issue, and seems to have gotten favorable results.
We would absolutely recommend The Evergreen Hotel to anyone traveling to Roseau, although if it's the large resorts that impress you, look elsewhere. For an intimate, friendly boutique type inn, look no further.
I stayed here for a week in August and the hotel staff were so helpful and friendly.
I had one day off on the weekend and I asked them what I should do, so they contacted some people they knew and organised a trip round the island for me!
The hotel itself was fine for what I needed, I was in the block near to the road and it was really quite, even when the club across the road was going, I slept soundly every night.
And the food was lovely. Great restaurant with views out over the Caribbean Sea.
My husband and I stayed at the Evergreen during the second half of our visit to Dominica. We had travelled down from the North to the South in order to dive at Soufriere with Nature Dive so booked a package with the Evergreen.
The hotel is situated right on the seashore (the sea laps up against the side!) and the hotel restaurant had the greatest view of the bay. The food at the hotel is sublime and the rum punch is knock-out (literally in one case!). We did eat at other hotels, but Evergreen's menu is much better.
The room was very clean and had a lovely balcony - perfect for us to sit and watch the sunset as well as drying our dive gear of course!
The pool and surrounding areas were spotless and staff always had a smile ready for you.
We hired a jeep and drove every morning to nearby Soufriere (journey took about 30 minutes) for our diving with Nature Dive who were excellent. We enjoyed the diving in the South - it was good to do both North and South as the geology is very different. The dives in the South are spectacular with sheer walls and of course the champage reef.
Castle Comfort, as with much of the South West Coast, has suffered from coastal erosion and the area is expecting regeneration activities to commence soon, which will be good as the businesses are suffering from a lack of access to the sea. Roseau is great to walk around, we spent our last day exploring.
We had read the previous post about the "nightclub from hell" located a few yards from the hotel and of course were concerned, having already booked the room. During our five night stay, we were disturbed once for three hours by the loud music. It's impact affects all the hotels in the area, as well as the residents. The hotel manager has been active in complaining to the nightclub manager, police and the local tourism representatives to attempt to get the situation improved and judging by our experience, it appears to have worked. It wouldn't put us off staying there again.
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