We moved here after our reserved cottage had no water and the staff was wonderful - had to check in at 12 am and we were never rushed when we checked out late 4 days later.. The room was terrific - had a small refrigerator which was a great help and a lovely balconey with a view of the ocean. While there was no beach to walk, if you are here to dive or whale watch this is the ONLY place I would stay.The pool was also a plus as well as the views. Also, the dinners were fantastic and reasonable. This island is very very rustic and it can take hours to go to many of the sites. This hotel is located just outside of town so it was quiet and not far from Roseau, grocery stores, and gas stations.

My husband and I stayed here for just over a week on a half board basis which included breakfast and lunch. We are experienced travellers having lived and worked all over the world including other Caribbean islands. The service at the hotel restaurant was among the worst I've ever encountered - not only would the food take ages to appear (an hour and a half at one point despite being the first people in the practically empty restaurant) but when it did all our meals were lacking a vital ingredient - the shrimps in a shrimp salad, the bacon in a bacon and french toast breakfast. When we pointed out the missing ingredients to waiting staff their response was just to shrug, never at any point did they apologise or make any effort to rectify the situation. To make matters worse we received packed lunches during some whale watching days and I had the pleasure of finding a cockroach in my chicken roti. If you stay here I would strongly recommend avoiding the hotel restaurant. Much better food and service can be found at the Evergreen Hotel about 20 yards up the road and there are plenty of other good restaurants in the local area.

The hotel staff were pleasant and the bar staff make good cocktails, including Bloody Mary's made with freshly juiced tomatoes. The wifi is free but very slow and inconsistent. It also didn't work at all in our room. The rooms were basic but clean enough and had a pleasant balcony overlooking the sea. We choose the hotel because it had a house reef and incorporated a SCUBA centre where you can rent weights and tanks.

It's all relative -- it's not a Hyatt or Hilton. However, it's a good basic hotel that's above a YMCA (for example). Good size room, TV, free wi-fi. I thought the service was fine. One day they didn't come to make the room until 6:30pm and were apologetic about it when we called the front desk. All other days they came to make the room in the morning. I liked the food -- basic English cuisine with island spices added. I especically liked the cocoa tea (local cocoa) and sorrel juice. I'd recommend it if you don't want to pay big $$$ and still want a safe, clean place to stay in Dominica.

Rooms kept clean but failed to do room refresh on one day. All rather tired and needing some redocration and maintenance.
Staff friendly but lacking any initiative. Food very mediocre. Could not provide fruit for breakfast on two out five days.
Does have free WiFi.
Problem is availabililty of decent hotels in the area.