This place might be nice when some attention is given to its cleanliness and upkeep of the premises, but that's not what we experienced with my girlfriend this summer. We slept in a tent, in the campsite up the hill, which would be a nice place for anyone who wants to take a break from the city life. Sure, in the Caribbean, august is very rainy, especially in the heights of Rosalie, and we were the only customers, but that does not excuse the dirtiness of the kitchen, the pair of underwear abandoned in the shower (once again we were the only ones in the camp...), the unserviceable lightbulbs in the forest, the campsite plastic covers which were obviously set in place a month ago or so and not fixed properly for the arrival of new people...
Actually we felt like we paid for camping with as much service as we would have had if we slept in the forest on our own, next to a nice riverside spot. I can imagine this place is excellent when Jem waits for a lot of tourists, but I wouldn't advise anybody to go there during the rainy season...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 July 2010
It is always regretful when a guest is not happy, and we do all we can to make ytour stay a foind and memorable one.
Although these were the only paying guests at the time, there was also a also staff volunteer living in, who was the owner of the clothes!
Our website clearly states that our power supply of renewable energy is limited, and when there is no power, candles and lamps are provided.
This did happen on this occasion.
We had recently exapnded the communal area, and the plastic referred to was in fact a new tarpaulin, as the need to expand the room was great, and the funds at the time were li ited.
It must also be said that the two guest paid a total of US$15 between them, and got showers, toiets, cooking facilties, internet access and office information, and food and bar service.
Whilst it is a shame the guest was unhappy, it is hardly fair to say that all thoise services are available on a public beach, simply not true.
We actively encourage feedback from our guests, both positve and negative, and if the client had experessed their concerns whilst here, we would have done our best to resolve any issues.
In future, please tell us if there is a problem,, and then judge yus on how we deal with it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC