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Clarion Hotel & Suites Curacao – reviews, photos

3.0 of 5
World Trade Center Piscadera Bay z/n, Willemstad 6199, Curacao
Hotel amenities
Clarion Hotel & Suites Curacao
Ranked #19 of 26 hotels in Willemstad
3.0 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    3
    7
    13
    5
    9
Date Rating
Bonaire
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“unreliable and not responsive”
1 of 5 stars Reviewed 31 January 2012
2
people found this review helpful

I have tried to get my money back, after the hotel charged my credit card for two nights where they should have charged only one. Six e-mails en five international phone calls were not enough to solve the problem. Hotel management simply did not call back. Staff has not kept a single promise. So if you feel dangerous, please book this hotel. Adventure guaranteed!

Room Tip: Just look for another hotel.
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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask erik j about Clarion Hotel & Suites Curacao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Maarten/St. Martin
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Nice and inexpensive”
3 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

Nice and quite. I stayed in the new wing of the hotel which wasn't that well occupied so that's why it was so quite. The only complaints I had was the bathroom and the bed. The shower would flood the floor if you wasn't careful, the way the tub/ shower was constructed made it easy for the water to run on the floor. There was also traces of hair on the bathroom floor from previous guest (yuck). The beds where very low to the floor because there where no box-springs or frames. I tried to get on the internet but the told me it was down. I had lunch at the hotel cafe which was pretty good with there brink oven pizza.

Room Tip: Ask for a room facing the ocean!
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  • Stayed December 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Just ok!”
3 of 5 stars Reviewed 4 January 2012
2
people found this review helpful

The moldy smell is strong and there is no water pressure in the showers. The rooms are clean, the beds are small, but overall you get what you pay for.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Ulik3 about Clarion Hotel & Suites Curacao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“"Danger, Will Robinson!"”
1 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

“Welcome to the 4th World.”
I work for the cruise lines, they put me here I have no choice, but you DO!
Here’s the positive; the restaurant is real good. I found the front desk staff to be nice but it’s like they’re representing the “1962 Mets”, so where do you go after that?
Here’s the rest; the mattress, horrible, springs digging into you. They should consider upgrading to nails if they’re going to torture the guests, do it right.
Internet; only by the front desk and you sit on hard, hard chairs. (Again the “nail option” should be considered here too.)
The maids, while good at their job, are staging a “Bat Mitzvah” in the hallway while you’re trying to sleep, then the maintenance guys come by to give their opinions, it DOESN’T STOP!
Finally the water, I was already paranoid before I checked in after reading that there is no hot water. It was ok not horrible, maybe 103 degrees.
In summation; bad bed, bad Internet, bad manners. Avoid this place!

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Contributor
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Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Ok accomadations, but hated the cold shower”
4 of 5 stars Reviewed 19 November 2011

We had a 24 hour layover in Curacao. I chose the Clarion because it had a good rate. The hotel was fine, though the room was a bit worn. It was clean and the beds were very good. The bar had a nice wood burning pizza oven and the pizza was great! Our only serious complaint was that there was absolutely no hot water to take a shower. I have traveled extensively in the tropics and know that you have to sometime let the water run for quite a while before it gets hot. Our shower never did.

The view from our room was nice: if you looked to the right we had a great sea view. Unfortunately, to the left there is a large factory, though it is fairly far away and didn't bother me. The grounds are nice. We didn't use the pool, but it looked good. There was a hot breakfast, which was quite nice. If it hadn't been for the cold shower, I would give a higher rating.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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guillermo ortega, Director of Sales at Clarion Hotel & Suites Curacao, responded to this review
21 November 2011
Dear guest.

thanks for your comments, we will consider your valuable opinion.
we are currently optimizing the service hot water in the showers
hope you visit us again

thank you for choosing the clarion hotel & suites curacao
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Clarion Hotel & Suites Curacao

  • Willemstad Clarion
  • Clarion Hotel Curacao
  • Clarion Willemstad
Address: World Trade Center Piscadera Bay z/n, Willemstad 6199, Curacao
Price range (per night):* INR12,005 - 16,007

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