Unfortunately I have to agree with most of the issues raised by others below. I say unfortunately because it is a real shame that within the past 12 months since my first review 'Very pleasant stay at junior deluxe suite with ocean view' so much has changed.
We returned to Habitat to finish my diving certificate I started in December 2009 but could not finish due to a medical issue. Dive-versity Staff are excellent, helpful, friendly and professional. I had one-to-one with Andhiella, my fiancé was boat-diving with Clark, Ima and Juanito. Satisfaction on both sides. And we got engaged while diving there. :-)
So the purpose of our second trip was fulfilled and we know we won't be returning back unless the prices go down to a 3-star resort as it, in our opinion, should be.
The gardens were still beautiful and well kept. The restaurant did not change much - when it got busy they were slow on service. Meals remained the same - good/very good.
The main change were the rooms. Some could not be used due to a roof damage and leakage. Our room 660 had broken door - it was not possible to lock it; and there was flood in the bathroom every time it rained - rain water coming in under the window frame. When people below switched their air conditioning on (and it was running 24/7) we could not sleep due to too much noise coming from the roof above our bathroom. Other rooms must have had door problems as well as everybody around was smashing them loudly, which could be very annoying.
Still, room 660 is probably the best ocean view room with a kitchenette you can get, but the price 190 US dollars per night does not reflect the state of it.
We did not use the pool. It was not as clear as last year and all the cleaning we witnessed was when a huge bucket of chlorine-like looking and smelling crystals were thrown in one day. That was before a teenage boy with heavily bleeding knee jumped in.
However, the main disappointment was the 'breakfast order service'. We did not book any meal package so we hired a car for one day and went for a big shopping to the Centrum supermarket. The only thing we needed was a fresh bread every three days. You can order your basic food from a list of food items and beverages and it will be ready for you the next day from 7:30 am. First day we ordered baguettes and a bagel. The bagel was stale and disgusting. When we returned it we were told that not many people are there at the moment and so not ordering the bakery items and so this bagels happens to be at least 2 days old. (!!!) They replaced it by a baguette.
After 3 days they run out of muesli and when we wanted a can of Coca Cola from the list one of the waitresses started to fill a plastic cup from the bar's post-mix. They apparently never had canned soft drinks. So we politely refused this alternative.
The baguettes were the only fresh bakery items as they were baked from a chilled form every day.
Last year we ordered our bread in the small shop next to the reception. It was not possible anymore as the resort came up with the breakfast-order idea. Not good. The shop was not stocking a butter, ham, eggs, soups, sauces, pasta and rice like last year anymore and was overpriced. You can mostly buy souvenirs there.
The work is still in progress, the beach had a new sand put on in mid December after hurricane Tomas washed it away in November. The second (newer) boat pier was still not repaired when we left on 29.12. and no work was happening there anyway. The new dive shop is not ready yet. But guys from Dive-versity function very well as it is now.
From the info we got from other visitors, divers and locals everything takes too much time and the organisational skills of the management are questionable.
Diving is excellent, the visibility is amazing and the reef offers plenty of lion fish, murray eels, barracudas. We swam with a giant turtle in 14 meters one day and discovered a huge lobster just under the steps in front of the dive shop. The only uncomfortable thing was too many tiny stinging jelly fish which managed to burn my arm while snorkelling on one occasion; and at least triple amount of mosquitoes. One cannot survive without Off with DEET!
Overall the location is excellent and I am very happy I saw Dive-versity guys again and finished my certificate but that's about it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC