Even though the resort is old, staff is cleaning all the time. THE FOOD IS HORRIBLE! Same garbage every day. Not much at all in the line of hot foods. You will learn to live on ice cream and pina coladas. Registration staff not at all friendly, but all other staff exceptional, always willing to help or direct. Not too many spoke English.
Get your pesos at the bank on 32nd street, not at your hotel, they charge an extra four per cent. We were on the sixth floor, and had no hot water for the last four days. Also for three days, there was quite a problem with the elevators, most of the time not working.
Cigarettes at the bar quite cheap, $12 pesos per carton, or $1.20 per pack. The nicest thing about this location is the flea market just two doors down. Quite a nice way to spend the afternoon, and good deals. (this flea market better than the one in Havanna).
Also, right across the road and up one block is a smaller version of another flea market.
Some Cubans will ask for the shoes on your feet, just turn and walk away, or you will be hounded. If you get tired of the food at the resort, two doors down is a little "Cafe" that has wonderful hot food. Jamie (who speaks English) is a terrific waitress. You can get a complete lobster dinner, soup, salad, drink, vegetables for 14 pesos. Wonderful!.
Try and stay away from the second week of February, apparently this is there winter. For the first three days, we had our winter coats on. Had only two really nice weather days, and one day a complete wash out, poured rained for ten straight hours. The entertainment at this resort is very minimal, bingo was a hit for some at 4:00 every day. (Hey, full card prize was a bottle of rum! Who knew?) One more piece of adv ise. If you go to the Las Americas mall, there is a grocery store that sell lots of booze. STAY AWAY FROM THAT ONE. Sure you can get a one litre bottle of rum for about 7 pesos, then you pay quite a tax on that same bottle. They will tell you Canadians are allowed to bring back 2 one litres bottles per person. They are wrong. You are allowed a total of 1.5 litres per person only (which is 2- 750ml bottles). The best place to get you booze is at the airport. You have lots of time, and many places sell it, if you need to compare prices.
Anybody know what is up with the airport tax of 25 pesos in Cuba? That is crazy, but don't forget to put the money aside, or you will not leave the island. And make sure it is pesos, not Canadian money, they will not take it, but do have a money conversion booth. I would return to Cuba tomorrow, but never stay in this resort again. Find somewhere that has more than one restaurant, for variety, you will be happy you did.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC