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Iberostar Varadero – reviews, photos

5.0 of 5
Crta Las Morlas km 16 | Sector Punta Hicacos, Varadero, Cuba
Hotel amenities
Iberostar Varadero
Ranked #1 of 57 hotels in Varadero
4.5 of 5 stars 2077 Reviews

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2,077 reviews from our community

What travellers say about this hotel
  • Very good(82)
  • Lobby bar(54)
  • Great time(31)
  • Pool area(31)
  • Entertainment staff(30)
  • Buffet restaurant(23)
  • Friendly and helpful(20)
  • Star friend(16)
  • Rooms are spacious(15)
  • Japanese restaurant(6)
Traveller rating
    1,433
    446
    136
    39
    23
Only show reviews for Family (615) | Couples (852) | Business (16)
Date Rating
Liverpool, United Kingdom
1 review
18 helpful votes 18 helpful votes
“Monetary exchange rate issue now resolved”
5 of 5 stars Reviewed 10 February 2012
18
people found this review helpful

The review 'BEWARE! Rip-off exchange rate at this hotel' (December 20th 2011) has now been WITHDRAWN by me.
This is because the general manager of the hotel - Rafael Carmona - after contacting me, took great pains to thoroughly investigate my allegation. As a result of his determination and integrity, the problem has been resolved. Well done!
The Cuban authorities set the same exchange rates for ALL hotels.
All guests staying at this hotel will NOW benefit from those rates (so you need not go by taxi to the Plaza America Centro Commercial to exchange your money!)
It is very evident that the Iberostar Varadero hotel had no intention whatsoever of disadvantaging its guests via this short-term subterfuge.
Best wishes to Mr Carmona and his great staff.

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask clanair about Iberostar Varadero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Senior Contributor
30 reviews 30 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“The best hotel in Cuba ( if you can afford it!)”
5 of 5 stars Reviewed 10 February 2012
4
people found this review helpful

I am taking vacations in Cuba often, and this hotel is absolutely the best! The grounds are spectacular, the rooms - comfotable and spacious, the food is great and the service - top notch ! Would go back tomorrow !

  • Stayed April 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask univprofTO about Iberostar Varadero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkshire
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Excellent choice”
4 of 5 stars Reviewed 10 February 2012
8
people found this review helpful

We visited in Jan 2012 and were very pleased with the hotel, although it was a little quiet. Of course that meant excellent service, no queues and no trouble getting sunbeds but we would have liked a little more life. The disco had real potential with the DJ booth in an old truck and swings down one wall, but there were too few people to have much atmosphere.
No complaints about the food; we ate very well! The buffet was very good and the people who complain about it being monotonous obviously haven't perfected the art of buffet eating - if you have a little of everything each day it is going to get monotonous! So choose one style of meal per plate and there is enough variety to have something different every day! We visited each of the a la carte restaurants too and the Japanese was definitely the favourite. In fact as you're restricted to 3 bookings per week I would recommend skipping the International (limited choice and just served in the buffet area they use for lunch) and go to the Japanese twice. The Mediterranean was nice too with the best wine on site. The wine served at other bars was pretty bad but more drinkable than what we were served in Mexico! I tended to stick to champagne - it's all inclusive so why not?! Chocolate martinis were another favourite.
I personally like a relaxing day by the pool with a good book so would recommend the spa pool which was always quiet. It's enclosed by hedges so there isn't much breeze and that did make it a bit too hot on occasion. My boyfriend can't sit still so he preferred the main pool with the swim-up bar and plenty of activities. He played hours of volleyball and also tried shooting, archery, bowling, water polo and sailing. There always seemed to be something going on, but the staff never hassled anyone if they didn't want to join in. The only thing I found annoying was the bingo calling every afternoon and the same music used for the water aerobics every single day - if you're visiting soon please take them some new music!
The entertainment in the evenings was a bit hit and miss. The Circus show was amazing and unmissable but some evenings just made us cringe and there wasn't really any alternative. The lobby bar is right next to the stage bar so you can still hear everything.
Excursions from the hotel were a bit limited as we'd already done 3 nights in Havana (which was wonderful - I will review under Parque Central Hotel). The catamaran cruise was recommended by other guests but we thought we'd try something different and did the 'speedboat adventure'. You get to drive your own boat through the mangroves and a bit on the open sea and you visit a little 'zoo'. My boyfriend enjoyed driving the boat but I can't say I enjoyed it at all! It was a bit choppy so I got soaked and a very sore bottom! The zoo was pretty awful; just half a dozen cramped cages with rather unhappy-looking crocodles in stagnant water.
Varadero is worth a visit for shopping. The double decker bus is only 5 CUCs for a day ticket and you catch it from the main road which is about 10 mins walk. (Keep your ticket and give it to a local when you've finished). The craft markets are perfect for gifts for everyone back home. A necklace on the craft stall at the hotel was 5CUCs but only 1CUC in the market.
Varadero beach is narrow but lovely and the sea is shallow for quite a distance. We took a pedallo out and tried snorkelling but there isn't a great deal to see.
Tipping is expected of course but the staff never asked. We probably tipped each bar once a day and I left the maid 1CUC and a small present like a mini pot of moisturiser or a nail polish each day. They will happily change notes for you at the main desk so you have coins for tipping.
The rooms were clean, spacious and comfortable. There is a safe and a mini bar stocked with water, soft drinks and beer. The hairdryer is OK but I used my own as it's a bit more powerful. Sockets are 220V 2 round pins - our adapters needed a bit of a shove to fit though!
All in all we had a lovely time and I would recommend this hotel.

Room Tip: There are no lifts, so request a ground floor if you don't like stairs! We chose the top floor...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 44vicki44 about Iberostar Varadero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
“Once settled in great hotel”
4 of 5 stars Reviewed 9 February 2012
8
people found this review helpful

Never been to Cuba before didn't know what to expect. First week settled in loved the animation and the nightly disco. Food in the buffet just ok. But the Mediitrian and Japenese were excellent went several times, which is easy to book. Didn't enjoy the Cuban themed evening not enough effort went into the food and costumes. Pool cold which was a shame and the beach by the pool not very wide but go further up by next hotel and the beach is quiet and lovely and very safe. Went on a trip to Havana stayed overnight with a family which was great experience and went to all the sites, hired a 1950's taxi and driver for the day cost about 220cuc return with a guide took us one day collected us the next, had him for a couple of trips his name is Angel and is parks in the Hotel complex.
I am not sure I would return to Cuba but thoughly enjoyed my stay in this Hotel which I would say is the best one in Varadero, prefer Riu Palace Mexico, but thats just me. One thing that beats any all inclusive I've ever been to hands down is the standard of the drinks in this hotel all named brands and very generous and effiecient when serving you. I asked for some vodka and rum for my room to enjoy on the balcony and was offered a bottle of Smirnoff and Havana Club. Now thats what I call all inclusive.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Su333 about Iberostar Varadero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
9 helpful votes 9 helpful votes
“Would return tomorrow!”
5 of 5 stars Reviewed 8 February 2012
9
people found this review helpful

Spent the holiday season down south for the first time and had an amazing vacation at the Iberostar Varadero resort in Varadero, Cuba. Excellent facilities, with many activities for all ages, extremely courteous and helpful staff, delicious food (contrary to many other Cuban resorts), plus plus plus.... Our 2 and a half year old daughter continues to speak of the trip quite often!
The only minor negative thing to say would be that the rooms themselves can use a little refreshing, but the rest of the grounds (pools, restaurants, beach area, bars, lobby) are all top notch.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JohnAmitLior about Iberostar Varadero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Iberostar Varadero Also Known As

  • Iberostar Cuba
  • Iberostar Varadero Cuba
  • Varadero Iberostar
  • Iberostar Varadero Hotel
Address: Crta Las Morlas km 16 | Sector Punta Hicacos, Varadero, Cuba

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